About the company Recover is a startup working to make addiction treatment and mental healthcare more effective, accessible, and affordable. We work with governments to use technology and medicine to improve outcomes for people who need care. Our program is a tech-enabled treatment program for people with substance use and mental health challenges. We use a harm reduction approach to treatment, and are focused on serving marginalized and underserved communities. We are a small team growing quickly, and looking for people to grow with us. Our team includes people from Yale Law, UCLA School of Medicine, Harvard Medical School, and White House alums. The opportunity As an Engagement Coordinator for Recover, you'll be the first point of contact for people looking to access treatment. You'll handle inbound calls from prospective clients and make outbound calls to individuals referred to our program, helping them understand what Recover offers and getting them started with care. Your core focus will be sharing information about Recover's services, confirming insurance status, walking clients through enrollment, and scheduling appointments. You’ll be the welcoming, organized person who helps clients navigate the path from referral to their first appointment. Some clients will engage right away, while others may require follow-up and continued outreach. This also includes re-engaging clients who were previously in treatment, helping them reconnect to services and continue their recovery journey. This role is fully remote and best suited for someone who is organized, self-motivated, and comfortable working in a fast-paced, client-centered environment. You'll report to the Head of Partnerships. What you'll do Client Outreach & Engagement - Answer inbound calls from patients seeking treatment - Make outbound calls to referred individuals, building rapport and sharing information about Recover's services - Follow up with prospective clients who need additional outreach or who are awaiting insurance enrollment Eligibility & Enrollment - Confirm insurance status using verification portals - Search and manage client records in our electronic health record, creating new charts or updating existing ones as needed - Walk clients through enrollment documents and explain the sign-up process - Provide warm hand-offs to other resources when clients are not eligible for Recover's services Scheduling - Schedule initial appointments based on client preferences for timing, provider, and format

TechOp Solutions is seeking Senior Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.  Recruiter Note: Remote position, but Candidate must reside within the Orlando, FL or nearby cities. Duties:   - Answer and track incoming calls  - Prepare and submit accurate, detailed reports in government systems  - Train and onboard new CSRs  - Conduct database and open-source research  - Route and escalate calls appropriately  - Other duties, as assigned

• Answer incoming calls and assist with inquiries. • Collect patient info and deliver messages to medical staff confidentially. • Handle special tasks like transfers, callbacks, and interruptions. • Meet department performance standards (we'll help you achieve them!). • Perform other duties as needed.

Role Description The 1-800-PACK-RAT/Zippy Shell sales team is looking for Inbound Sales Representatives to join our sales team at our corporate headquarters in Wake Forest, NC. This is a great opportunity for someone interested in growing their sales career within a nationwide organization that is continuously recognized for its dedication to customer service and satisfaction. In this role you will build relationships with our customers, using the consultative approach to understand the customer’s needs and then offer them the best moving solution. This is a remarkable opportunity for the right person with an established path to advance your career within the organization. While you are in our training environment, we want you 100% focused on learning about our company and the products and services we offer. To assist you in your first 30 days of employment, we offer a “ramp-up” commission plan. During the first month of your employment, you will receive a commission payout based on total booked revenue (minus cancellations), or $1,000 – whichever of the two is higher. - Leverage consultative sales approach to meet daily, weekly, monthly call and sales targets. - Provide information and answer questions about various services offered. - Apply appropriate sales techniques and demonstrate sustained achievement of monthly sales goals and metrics. - Up sell additional products as need arises. - Use database, CRM, or other software to track progress with new prospects. - Use product knowledge to showcase the solutions that our company can offer to prospects. Qualifications - 2+ years of proven sales success is a plus. - Track record of consistently meeting and exceeding daily, weekly and monthly sales targets. - Strong phone presence and experience in the call center environment is a plus. - Excellent verbal and written communication skills. - Proven ability to succeed in a fast-paced sales or customer service environment. - History of successfully meeting or exceeding targets/quotas. - Strong organizational and time management skills. - PC proficiency with experience using Microsoft Outlook, Word and Excel. - Knowledge of moving/storage or logistics industry is a plus. Requirements - High school diploma required; BS/BA preferred. Benefits - Flexible schedules. - Paid training. - Competitive base pay with an uncapped commission plan. - Health/dental/vision plans. - Life and disability insurance. - Paid time off. - Paid holidays. - 401k plan with a company match. Company Description 1-800-PACK-RAT/Zippy Shell, LLC, is the portable storage and moving company that provides the simplest way to store or move your stuff. With numerous storage facilities across the USA, and a growing network of containers and trucks, we can get you anywhere you need to go. 1-800-PACK-RAT/Zippy Shell offers a robust benefits package including competitive salaries, paid time off, matching 401K, health and dental insurance and much more. When you join the 1-800-PACK-RAT family, you will be part of a company that values every individual and their contributions. 1-800-PACK-RAT/Zippy Shell is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.