• Perform comprehensive reviews of database records to evaluate completeness, accuracy, and consistency • Analyze variations in sampling and testing procedures and assess impacts to data quality and integrity across data sources. • Assess compliance of documentation and data controls with FDA regulations, guidance, and standard operating procedures • Evaluate completeness, and consistency and gaps in supporting documentation associated with testing activities • Identify deviation, inconsistencies from established processes and risks impacting regulatory decisions; Provide prioritized, actionable recommendations for corrective and preventive actions (CAPA) • Support alignment of database practices with regulatory expectations and audit standards • Prepare a comprehensive final audit report detailing observations, risk areas, and root causes • Present findings and recommendations to stakeholders across regulatory, scientific, and program leadership teams • Support implementation planning for process improvements and data governance enhancements

• The Quality Analyst role is responsible for reviewing account activity, documentation, billing actions, denials, adjustments, and follow-up processes to ensure accuracy, compliance, and consistency with client and departmental expectations. • This role supports quality improvement by identifying trends, documenting findings, and communicating issues that may impact account resolution or workflow performance. • Review account documentation to ensure notes are complete, accurate, and entered in the appropriate client system. • Audit billing, rebilling, denial follow-up, appeal activity, adjustments, and account resolution actions for accuracy and compliance. • Monitor denials, correspondence, and account trends to identify recurring issues or process gaps. • Validate that demographic, insurance, address, and plan updates are completed correctly and support account integrity. • Ensure work aligns with applicable client requirements, standard operating procedures, HIPAA guidelines, and state or federal regulations. • Document QA findings clearly and communicate trends, errors, or concerns to leadership for review and follow-up. • Support special projects, training opportunities, and process improvement efforts related to quality, accuracy, and workflow performance.

• Join a team that makes the world a healthier place • Provide health care products, services, and solutions to office-based dental and medical practitioners

• Manage a portfolio of governance and control activities for moderately complex or high-risk business or functional area • Implement policies / processes and/or initiatives to meet governance and control guidelines • Act as a technical lead on key control initiatives • Support execution of the Centralized Governance & Controls (CG&C) AML testing and Quality Assurance (QA) program • Execute sample testing of quality assurance reviews to ensure operational risk and compliance requirements