• Craft immersive and engaging experiences connecting people with environments, events, and interactions • Lead design initiatives across various projects, ensuring innovative and user-friendly solutions • Develop and maintain relationships with clients as a trusted design advisor • Guide design teams in the creation of high-quality designs meeting business and user needs • Ensure design feasibility by partnering with technical teams • Take ownership from discovery to user testing, ensuring impactful design delivery • Support AI projects to create user-centered experiences

• Set the roadmap for scaling Design. Define how the Design function grows with Fullscript, including the systems, frameworks, and ways of working that let great design scale across a growing platform. • Build the design operating system. Establish the processes, standards, design rituals, and AI-enabled workflows that raise quality and velocity at the same time, and that make excellence repeatable across every team. • Raise the bar and grow the craft. Define what great design looks like at Fullscript, hold that bar as we move faster, and level up the craft of every designer on the team, owning both the quality of what ships and the growth of the people who ship it. • Own the cross-product experience. Drive experience strategy across product lines, own design governance, and define how products work together so users experience one cohesive ecosystem rather than a set of separate tools. • Lead the craft and the people. Own role expectations, career progression, talent development, collaboration models, and team culture across product lines. • Sit at the table. Operate as a peer-level design leader, challenge assumptions, advocate hard for the customer experience, and influence executives.

Role Description The Senior Product Designer role is about turning ambiguous, cross-functional product problems into designs that ship, improve measurable outcomes, and raise the quality bar for the team. You walk into a messy problem, pull in the right people, frame the real question, and drive it to a decision. You design within systems and improve them as you go. A successful Senior Product Designer: - Owns delivery of complex work with minimal risk. - Defines success metrics before build. - Partners deeply with PM and Engineering so there are no surprises at handoff. Day in the Life: - Design complex initiatives from discovery to delivery. - Translate pain into wireframes, prototypes, and high-fidelity design. - Meet with property managers, technicians, and residents to ground decisions. - Use and evolve our design system. - Communicate design intent with cross-functional stakeholders. - Facilitate design reviews that end in decisions. Qualifications - 5+ years of digital product design experience shipping responsive web applications, ideally including B2B or operational software. - Strong interaction design and visual design foundations. - Portfolio showing end-to-end work on complex problems, with thinking, tradeoffs, and outcomes. - Navigate feedback without losing design integrity. - Ship high-quality work inside sprint commitments. - Fluency with qualitative and quantitative methods for measuring user value. Requirements - Candidates MUST be eligible for full-time employment in the United States. - The product team at Property Meld is a remote-work organization. - We require 6 hours of overlap time, daily, with the Mountain Time Zone. - The position is remote, with an expectation of 2 company headquarter visits per year. - Once a year, the total company gets together for a week of getting to know each other and to better understand the big picture of the company and how we work in each department and role. - Once a year we gather for our MX Summit, where you'll mingle with customers and deepen your industry knowledge. - Two times per year the product team gets together in the same physical location to get to know each other better and work through interesting challenges together. - Once a quarter, on your schedule, you are expected to visit with a customer and shadow them learning how they are using and not using our product. Benefits - Healthcare through Wellmark Blue Cross Blue Shield. - Dental through Delta Dental. - Vision through Avasis. - 401K through Guideline. - Competitive Compensation Structure. - Four Weeks PTO annually, and allotted upon hire. - Personalized Remote Work Equipment - You select what equipment will work best for you. - Travel Opportunities - Meetups with the company 1-3 times a year.

• Lead the design and redesign of internal digital platforms and tools, collaborating with design leads and leadership. • Partner with Research teams to execute and analyze comprehensive user research to uncover employee pain points and workflow challenges. • Develop user personas, journey maps, and experience blueprints for internal systems. • Craft intuitive interfaces that simplify complex workflows and enhance user efficiency. • Create intuitive, user-centered interfaces for global technology projects. • Develop wireframes, prototypes, and visual designs that align with user requirements and project vision. • Ensure designs adhere to brand guidelines and industry best practices. • Provide detailed development annotations for optimized handoff to delivery teams. • Develop and maintain comprehensive design systems that standardize component libraries, design patterns, and style guides. • Collaborate closely with cross-functional teams to ensure consistency in design language across all projects and products. • Implement processes for regular updates and enhancements to design systems based on user feedback and evolving business needs. • Advocate for user-centered design principles within the organization, influencing project strategies and outcomes.