Principal Engineer, Agentic Journey Engineering Lead
Location
United States
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Principal Engineer, Agentic Journey Engineering Lead
Independence Pet Group
• Build, configure, and deploy agentic AI solutions using Microsoft Copilot Studio • Design conversational and workflow agents that integrate with Microsoft 365 apps (Outlook, Teams, SharePoint) and enterprise data sources. • Develop custom Copilot plugins and extensions to enhance agent capabilities, including natural language understanding, task automation, and contextual reasoning. • Implement agent safety and transparency features per established governance frameworks and compliance standards. • Partner with product owners and business stakeholders to translate business requirements into agent configurations and workflows. • Manage solution packaging, environment promotion (Dev → Test → Prod), and CI/CD pipelines via Azure DevOps. • Own the delivery lifecycle for agentic and AI-powered solutions — including new feature development, enhancements, defect resolution, upgrades, and production support across Copilot Studio, Power Platform, and Dynamics 365. • Monitor agent performance and optimize using feedback loops, telemetry, and Power BI dashboards.
Job Requirements
- Bachelor's or Master's degree in Computer Science, AI, Data Science, or related field.
- 12+ years overall experience in application engineering and delivery.
- Including 5+ years at Lead / Senior Engineer level on enterprise application platforms.
- 2+ years hands-on building production GenAI / agentic solutions (chat, copilots, multi-agent orchestration, RAG).
- Strong proficiency in Python, C#, or JavaScript.
- Hands-on experience with Microsoft Copilot Studio, Power Apps, Power Automate, and Power Platform connectors.
- Proficiency in Dataverse — data modeling, customization, and plugin development.
- Experience building and configuring Dynamics 365 Copilot agents and extending agent capabilities within the D365 ecosystem.
- Familiarity with Dynamics 365 CRM, EIS Suite, and other insurance core systems.
- Experience integrating SaaS applications in a complex enterprise environment (identity management, data integration, workflow automation).
- Working knowledge of Azure cloud services, Azure Integration Services, and API Management.
- Experience with solution lifecycle management (managed/unmanaged solutions, ALM tooling) and CI/CD via Azure DevOps.
- Familiarity with source control (Git) and DevOps best practices.
Benefits
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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