Role Description - Lead a team of 8-12 resources, providing strategic direction, coaching, and technical oversight. - Responsible for Project Delivery. - Drive agile execution, ensuring consistent velocity, transparency, and stakeholder engagement. - Execute the EDW technology strategy, ensuring alignment with enterprise goals and segment priorities. - Participate in demand management and planning, assessing impact, feasibility and estimating work effort. - Understand and translate the technical design from the Data Architect team into implemented physical data models that meet data governance, enterprise architecture and business requirements for data warehousing. - Manage data within the data warehouse to ensure efficiency of platform. - Work with operational data and data acquisition teams to manage incoming sources and the down-stream systems to understand and support their needs for reporting and analytics. - Support incident resolution and continuous improvement to drive efficiency across multiple operational run metrics. - Perform other duties as assigned. Qualifications - 12+ years of hands-on experience in multi-terabyte data warehousing engineering projects. - 7+ years of experience as a technology manager for data warehouse teams. - Deep understanding of enterprise data warehousing best practices for technical implementation and providing business value. - Thought leadership in next-evolution modern data architectures. - Best practice EDW testing and validation approaches and implementation. - Strong organizational skills with demonstrated ability to build and manage a high-performing team. - Work with partners to set and meet business service level agreement levels, plan and deliver work to expectations. - Strong communication and interpersonal skills for interacting and collaborating with developers, analysts and business colleagues throughout the organization. - Experience with cloud technologies including AWS and Snowflake. - Experience with Databricks. - Experience with data governance and data management approaches, including data quality.

Role Description The role of the Care Manager Supervisor is to provide supervision and direction to the Care Managers to ensure the delivery of high quality, person-centered Care Management, while meeting all regulatory and TCC requirements. Please note: This CMS role is responsible for supporting Care Managers throughout all five boroughs. To apply for a CMS position please ensure you have taken the CM Promotional examination within the last year and received a passing score. To sign up for the exam please sign up through Absorb or contact the Training Department at trainingdepartment@tricountycare.org. Qualifications - Excellent organizational skills and the ability to attend to details and meet deadlines. - Computer software skills. - Knowledge of CCO/HH Provider Policy Guidance and Manual. - Effective management skills with ability to set priorities and objectives. - Ability to plan, direct, and review the work of others. Requirements - Maintains professional standards while fostering a positive and supportive work environment that promotes a healthy balance, encourages growth, recognizes achievements, and prioritizes open communication to help staff thrive and excel. - Provide leadership and oversight to the assigned Care Managers, ensuring they meet organizational standards and objectives in line with TCC's mission statement. - Conduct weekly one-on-one supervision meetings with staff to provide guidance, support, and performance feedback, ensuring alignment with organizational goals. - Ensure that Care Managers are engaging individuals, representatives and providers through contacts and visits at the required quality cadence, as well as monitoring reasons for no services/ no contact established. - Provide oversight on all aspects of monthly service delivery, including successful and unsuccessful contacts, ensuring accurate and contemporaneous face to face visits and the completion of the monthly checklists. - Ensure Care Managers comply with the required timeframes for delivery of service to new enrollees and monitor their assignments to ensure timely adherence to guidelines. - Monitor the regulatory timelines for conducting and finalizing life plans appropriately and follow up on life plans not finalized and/or semiannual life plans not held. - Assist with Life Plan provider disputes by facilitating discussions between the CM, individuals and provider agency and escalate as needed. - Address and follow-up on escalated complaints/grievances from individuals/Families. - Oversee the follow up of pertinent regulatory documents, including but not limited to, LCED's, DDP2's, etc. - Monitor and analyze reasons for disenrollment of individuals, identifying trends and patterns while focusing on individual retention efforts by addressing their needs, enhancing satisfaction and following strategies to improve overall engagement and outcomes. - Monitor Care Managers' caseloads and reassignments as applicable, per Tri-County Care's established ratios and geographic proximity standards. - Responsible to provide oversight of the individuals who have been risk stratified as high or medium need as well as the specific review of individuals with potential SDOH (social determinants of health) needs. - Ensure active Medicaid status for individuals by monitoring eligibility and addressing Medicaid-related concerns in a timely and accurate manner. - Monitor individuals' OPWDD eligibility status and assist with eligibility status updates. - Ensure collaboration with the Clinical team and participation in meetings regarding complex cases and follow up on recommendations. - Ensure QA audit corrections are responded to and completed accurately by CMs in a timely manner. - Collaborate closely with the resource team to provide resources to individuals, ensuring coordinated care and the alignment of resources to meet the unique needs of each individual. - Ensure timely follow up and clear communication with the incident management team to provide updates, escalate issues, and report potentially reportable incidents to ensure immediate and ongoing health and safety concerns are addressed. - Ensure Care Managers effectively utilize the Reportal as a key tool for monitoring and tracking their caseloads, while encouraging independent ownership of their workload and fostering a proactive initiative-driven approach to care management. - Participate in the hiring process of new Care Management hires. - Collaboration with the CMT and HR teams for monitoring and completing KPI's, 90-day and annual performance reviews. - Collaboration with the HR department to address employee performance concerns, as needed, as well as ensure TCC HR policies are being followed, including but not limited to; PTO requirements, overtime requests, status change requests, etc. - Review and approve bi-weekly time and attendance cards to ensure accuracy, compliance with company policies, and adherence to payroll deadlines. - Works collaboratively with other CMSs and RDs within Tri-County Care. - Provide updates to the RD on a regular basis and actively communicate issues or challenges that arise. - Ensure timely responses to all inquiries and requests, with a commitment to addressing and resolving issues within 24 hours to maintain efficient operations and employee/individual satisfaction. - Acts as the liaison with the respective OPWDD regional office and address escalated issues, i.e. Waiver services approval, crisis cases, special POPs, etc. - Actively lead bi-weekly team meetings, or more often, as necessary, to ensure quality service delivery related to all aspects of the care management role. - Actively participate in all required internal and external meetings, including but not limited to monthly supervisor meetings, CSIDD, etc. - Ensure that the Care Managers participate in mandatory webinars and training sessions, including SLMS trainings, and maintain compliance with TCC policies specifically related to training requirements. - Ensure compliance with all OPWDD regulations and Tri-County Care policies and quality standards. - Maintain an up-to-date Outlook calendar to accurately reflect work-related meetings, appointments, and availability. - Take lead and ownership of assigned tasks and special projects within their respective teams and assist with coverage needs as needed. - Any other responsibilities as deemed necessary by the RD or VP of CM. Company Description

Role Description - The consultant will be working on the following but not limited to: - COBOL, CICS, DB2 queries, JCL, ZEKE - Produce extensive reports and data exports - Provide status reports as required by DMV personnel - Log activity and time daily using DMV time tracking software (Jira) - Follow guidelines established by the Nevada DMV - Support DMV IT teams as needed - Document changes and follow protocols established by the Nevada DMV - Promptly and accurately respond to Webex, MS Teams, emails, etc. - Interact with DMV IT teams and complete the assigned tasks in the scope of work - Strictly follow DMV IT standards and procedures - DB2 database and dataset backup and recovery - Refresh data, as needed - Clone and establish additional application environments, as needed - Aid in data conversion projects and extract data to staging environments, as needed - Maintain data privacy and security - Support Application Lifecycle and application development tools, as needed - Migrate database changes - Document and update procedures and checklists - Coordinate DR testing and support data conversion and migration - Help DMV IT teams with SQL review and tuning - Discuss business requirements and assist with application and database design Qualifications - Have the capability to perform the functions described in Scope of Work section - Have relevant experience, with a minimum of nine (9) years in COBOL, CICS, DB2 queries, JCL - Have experience working in complex DB2 environments with multiple subsystems - Be experienced working on z/OS tools and utilities: TSO, ISPF, SDSF, JCL, RACF, REXX - Be experienced with using DB2 tools: SPUFI, QMF or equivalent - Be proficient with making entries in DB2 utilities - Be able to work with the DMV IT teams to understand requirements and design databases - Have expertise in evaluating and tuning SQL queries - Have good knowledge of COBOL/CICS/DB2 application programming environment - Have good communication, documentation and user requirement gathering skills - Be proficient in analyzing, debugging, and troubleshooting issues and ABENDs - Be a team player who can work with other contractors/consultants and permanent employees under a complex team structure Experience and Skills Preferred - Experience with PowerBuilder programming - Experience configuring DB2 Connect - Experience working with Application Lifecycle Management tools like LCM, SCLM, RTC, or similar

Role Description The Senior Manager serves as a master-level technical leader providing strategic, technical, and thought leadership on Homeless Management Information Systems (HMIS), HUD data standards, and advanced data infrastructure supporting homelessness response systems. This role designs, architects, and guides complex data solutions—leveraging programming, automation, and modern analytics—to improve data quality, interoperability, equity outcomes, and system performance at local, state, and federal levels. This position is recognized as an organization-wide and external expert and plays a critical role in shaping data strategy, advancing innovation, and influencing how HMIS and related systems are governed, implemented, and used to prevent and end homelessness. Key Responsibilities - Strategic & Technical Leadership - Serve as a senior technical authority and thought leader on HMIS architecture, HUD data and reporting standards, privacy and security requirements, and system interoperability. - Shape and influence organizational and client strategies related to data systems, performance measurement, and data use across homelessness response systems. - Lead the design of scalable, reusable data solutions that support federal reporting (e.g., LSA, SPMs, APRs, PIT/HIC) while enabling advanced analytics and local innovation. - Provide consultative leadership to clients, funders, and senior stakeholders on complex HMIS and data-system challenges, influencing decisions in sensitive or high-impact contexts. - HMIS & Data Standards Expertise - Interpret, operationalize, and advise on HUD HMIS Data Standards, CSV/XML specifications, federal reporting logic, data quality frameworks, and comparable database requirements. - Design validation rules, data quality automation, and compliance monitoring processes that improve completeness, accuracy, timeliness, and consistency of HMIS data. - Guide governance structures and policies related to data sharing, privacy, security, consent, and ethical data use. - Mentor HMIS Leads, System Administrators, and data teams on advanced implementation practices and emerging standards. - Programming, Automation & Advanced Analytics - Lead development of custom data pipelines, integrations, and automation using programming and scripting languages (e.g., SQL, Python, R, JavaScript) to streamline reporting and analysis. - Design and implement data transformations, APIs, and automated workflows for HMIS exports/imports, cross-system data exchange, and real-time dashboards. - Apply advanced analytical methods—including disaggregated equity analysis, longitudinal analysis, and system modeling—to inform policy, funding, and performance decisions. - Evaluate and guide responsible use of emerging technologies (e.g., APIs, cloud platforms, AI-assisted analytics) within homeless response data systems. - Thought Leadership, Knowledge Sharing & Innovation - Contribute to white papers, technical guidance, conference presentations, and other publications that advance best practices in HMIS, data standards, and performance measurement. - Stay at the forefront of federal policy changes, technical standards, and industry innovations, translating them into actionable guidance for teams and clients. - Foster cross-disciplinary collaboration between program, policy, and technical staff to ensure data solutions are practical, equitable, and mission-aligned. - Mentorship & Organizational Impact - Informally mentor and develop staff across multiple levels, strengthening organizational capacity in HMIS, analytics, and coding. - Serve as a trusted internal resource and escalate complex technical judgment calls with confidence and independence. - Support business development and proposal efforts by defining technical approaches, scopes of work, and resource requirements related to data systems and analytics. Qualifications - Minimum 15 years in Homeless Management Information Systems (HMIS) data, architecture, reporting, and policy. - Minimum 10 years supporting technical assistance homeless programs. - Deep, demonstrated expertise in HMIS implementation, HUD data standards, and federal homeless assistance reporting requirements. - Advanced proficiency in programming and data-related languages, such as: - SQL (advanced querying, optimization, and data modeling) - Python and/or R for data processing, automation, and analysis - Familiarity with APIs, ETL processes, and data integration workflows - Extensive experience translating complex technical concepts to non-technical stakeholders. - Proven ability to exercise independent judgment on complex, ambiguous, high-impact technical issues. Preferred Qualifications - Experience designing or modernizing data warehouses or cloud-based analytics environments supporting HMIS or human services data. - Demonstrated leadership in effective data practices, including disaggregation, community-informed metrics, and ethical data use. - Experience influencing federal, state, or large-system data strategy or policy. Benefits - ICF is a global advisory and technology services provider, but we’re not your typical consultants. - We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. - We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. - We are an equal opportunity employer. - Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Pay Range The pay range for this position based on full-time employment is: $108,476.00 - $184,409.00