• Create and maintain structured technical content using DITA/XML in AEM Guides • Translate complex technical information into modular, reusable content components • Apply retrieval-aware authoring practices to improve content discoverability and reuse • Manage content lifecycle activities including versioning, publishing, archival, and retirement • Work with AEM Guides and AEM Sites for content authoring, publishing, and lifecycle management. • Define and maintain metadata, taxonomy, and classification frameworks across DAM systems • Develop Python-based automation for content processing, validation, and workflow optimization • Integrate API and LLM-based services to support content tagging, summarization, and retrieval • Support content ingestion and migration, ensuring structure and metadata alignment. • Ensure adherence to content governance, standards, and best practices. • Optimize content and metadata for search, retrieval, and reuse across DAM systems.

• Serve as the firm’s primary subject matter expert for document automation solutions, processes, and best practices. • Support the firm’s document automation strategy by providing recommendations on technologies, processes, workflow improvements, and scalable solutions. • Participate in the evaluation, implementation, and ongoing optimization of document automation platforms and related technologies. • Identify opportunities to improve efficiency, consistency, accuracy, and scalability through document automation. • Establish standards and best practices for automated document generation, template maintenance, and workflow management. • Design, configure, and maintain integrations between Salesforce, document automation platforms, document storage systems, and other business applications. • Build and support API-driven workflows for document generation, data synchronization, and process automation. • Configure and troubleshoot REST APIs, webhooks, authentication mechanisms, and integration end points. • Define and manage data mappings, transformation rules, validation logic, and synchronization processes across systems. • Collaborate with internal and external technology partners to implement and support integration solutions. • Monitor and resolve integration failures, API issues, data quality concerns, and workflow exceptions. • Design, build, test, and maintain automated document templates and workflows. • Translate legal, operational, and business requirements into scalable document automation solutions. • Develop and maintain complex document templates using conditional logic, calculations, dynamic content, and business rules. • Configure and manage document generation workflows to support legal and operational processes. • Perform testing, validation, and quality assurance to ensure document accuracy, reliability, and consistency. • Maintain and enhance a growing library of automated documents and templates. • Partner closely with attorneys, legal staff, operations leaders, and business stakeholders to understand document requirements, workflows, and business processes. • Collaborate with software developers, Salesforce administrators, and technology stakeholders to support effective integration between document automation platforms and Salesforce and other business systems. • Define data requirements, mapping needs, and workflow dependencies for document generation processes. • Assist with user training, adoption, troubleshooting, and ongoing support. • Document business processes, automation workflows, template logic, and system configurations. • Monitor system performance, adoption, and effectiveness. • Identify opportunities to streamline workflows, reduce manual effort, and improve the user experience. • Research emerging document automation technologies and industry best practices. • Recommend enhancements that improve efficiency, accuracy, scalability, and long-term maintainability.

• Serve as the firm’s primary subject matter expert for document automation solutions, processes, and best practices. • Support the firm’s document automation strategy by providing recommendations on technologies, processes, workflow improvements, and scalable solutions. • Participate in the evaluation, implementation, and ongoing optimization of document automation platforms and related technologies. • Identify opportunities to improve efficiency, consistency, accuracy, and scalability through document automation. • Establish standards and best practices for automated document generation, template maintenance, and workflow management. • Design, configure, and maintain integrations between Salesforce, document automation platforms, document storage systems, and other business applications. • Build and support API-driven workflows for document generation, data synchronization, and process automation. • Configure and troubleshoot REST APIs, webhooks, authentication mechanisms, and integration end points. • Define and manage data mappings, transformation rules, validation logic, and synchronization processes across systems. • Collaborate with internal and external technology partners to implement and support integration solutions. • Monitor and resolve integration failures, API issues, data quality concerns, and workflow exceptions. • Design, build, test, and maintain automated document templates and workflows. • Translate legal, operational, and business requirements into scalable document automation solutions. • Develop and maintain complex document templates using conditional logic, calculations, dynamic content, and business rules. • Configure and manage document generation workflows to support legal and operational processes. • Perform testing, validation, and quality assurance to ensure document accuracy, reliability, and consistency. • Maintain and enhance a growing library of automated documents and templates. • Partner closely with attorneys, legal staff, operations leaders, and business stakeholders to understand document requirements, workflows, and business processes. • Collaborate with software developers, Salesforce administrators, and technology stakeholders to support effective integration between document automation platforms and Salesforce and other business systems. • Define data requirements, mapping needs, and workflow dependencies for document generation processes. • Assist with user training, adoption, troubleshooting, and ongoing support. • Document business processes, automation workflows, template logic, and system configurations. • Monitor system performance, adoption, and effectiveness. • Identify opportunities to streamline workflows, reduce manual effort, and improve the user experience. • Research emerging document automation technologies and industry best practices. • Recommend enhancements that improve efficiency, accuracy, scalability, and long-term maintainability.

Role Description The Senior QA Lead will oversee multiple QA teams across various projects, driving the overall testing strategy, automation frameworks, quality governance, and on-time delivery. This role requires strong leadership, deep hands-on expertise in test automation, and the ability to collaborate with cross-functional engineering and product teams to ensure high-quality product releases. Key Responsibilities - QA Leadership & Team Management - Lead, mentor, and manage multiple QA teams (manual, automation, performance). - Define roles, set performance goals, and conduct periodic performance evaluations. - Develop resource plans, allocate workload, and ensure optimal team productivity. - Build a high-performance QA culture focusing on ownership, accountability, and continuous improvement. - Test Strategy & Quality Governance - Define and implement end-to-end test strategies across projects. - Ensure consistent QA processes, standards, and best practices across all teams. - Establish quality metrics, dashboards, and reporting mechanisms for leadership. - Drive root-cause analysis and continuous quality improvement initiatives. - Automation Leadership - Architect, implement, and scale automation frameworks (UI, API, CI/CD integrated). - Evaluate emerging tools, technologies, and practices to enhance automation maturity. - Ensure the automation suite is robust, stable, and provides rapid feedback in CI/CD pipelines. - Set automation coverage targets and ensure continuous improvement of automation ROI. - Delivery & Release Management - Provide QA delivery ownership for all releases, ensuring zero-defect production rollouts. - Work with engineering, DevOps, and product management to align test execution with release timelines. - Track and communicate risks, blockers, and mitigation plans during delivery cycles. - Participate in release Go/No-Go decisions with clear quality insights. - Cross-Functional Collaboration - Work closely with development, DevOps, product, and business teams to ensure quality across SDLC. - Champion shift-left testing practices to detect defects early. - Align QA activities with Agile/Scrum processes across squads. - Documentation & Compliance - Ensure detailed documentation for test plans, test cases, automation scripts, and QA processes. - Ensure compliance with security, regulatory, and audit standards (as applicable). Company Description