• Serve as the firm’s primary subject matter expert for document automation solutions, processes, and best practices. • Support the firm’s document automation strategy by providing recommendations on technologies, processes, workflow improvements, and scalable solutions. • Participate in the evaluation, implementation, and ongoing optimization of document automation platforms and related technologies. • Identify opportunities to improve efficiency, consistency, accuracy, and scalability through document automation. • Establish standards and best practices for automated document generation, template maintenance, and workflow management. • Design, configure, and maintain integrations between Salesforce, document automation platforms, document storage systems, and other business applications. • Build and support API-driven workflows for document generation, data synchronization, and process automation. • Configure and troubleshoot REST APIs, webhooks, authentication mechanisms, and integration end points. • Define and manage data mappings, transformation rules, validation logic, and synchronization processes across systems. • Collaborate with internal and external technology partners to implement and support integration solutions. • Monitor and resolve integration failures, API issues, data quality concerns, and workflow exceptions. • Design, build, test, and maintain automated document templates and workflows. • Translate legal, operational, and business requirements into scalable document automation solutions. • Develop and maintain complex document templates using conditional logic, calculations, dynamic content, and business rules. • Configure and manage document generation workflows to support legal and operational processes. • Perform testing, validation, and quality assurance to ensure document accuracy, reliability, and consistency. • Maintain and enhance a growing library of automated documents and templates. • Partner closely with attorneys, legal staff, operations leaders, and business stakeholders to understand document requirements, workflows, and business processes. • Collaborate with software developers, Salesforce administrators, and technology stakeholders to support effective integration between document automation platforms and Salesforce and other business systems. • Define data requirements, mapping needs, and workflow dependencies for document generation processes. • Assist with user training, adoption, troubleshooting, and ongoing support. • Document business processes, automation workflows, template logic, and system configurations. • Monitor system performance, adoption, and effectiveness. • Identify opportunities to streamline workflows, reduce manual effort, and improve the user experience. • Research emerging document automation technologies and industry best practices. • Recommend enhancements that improve efficiency, accuracy, scalability, and long-term maintainability.

• Serve as the firm’s primary subject matter expert for document automation solutions, processes, and best practices. • Support the firm’s document automation strategy by providing recommendations on technologies, processes, workflow improvements, and scalable solutions. • Participate in the evaluation, implementation, and ongoing optimization of document automation platforms and related technologies. • Identify opportunities to improve efficiency, consistency, accuracy, and scalability through document automation. • Establish standards and best practices for automated document generation, template maintenance, and workflow management. • Design, configure, and maintain integrations between Salesforce, document automation platforms, document storage systems, and other business applications. • Build and support API-driven workflows for document generation, data synchronization, and process automation. • Configure and troubleshoot REST APIs, webhooks, authentication mechanisms, and integration end points. • Define and manage data mappings, transformation rules, validation logic, and synchronization processes across systems. • Collaborate with internal and external technology partners to implement and support integration solutions. • Monitor and resolve integration failures, API issues, data quality concerns, and workflow exceptions. • Design, build, test, and maintain automated document templates and workflows. • Translate legal, operational, and business requirements into scalable document automation solutions. • Develop and maintain complex document templates using conditional logic, calculations, dynamic content, and business rules. • Configure and manage document generation workflows to support legal and operational processes. • Perform testing, validation, and quality assurance to ensure document accuracy, reliability, and consistency. • Maintain and enhance a growing library of automated documents and templates. • Partner closely with attorneys, legal staff, operations leaders, and business stakeholders to understand document requirements, workflows, and business processes. • Collaborate with software developers, Salesforce administrators, and technology stakeholders to support effective integration between document automation platforms and Salesforce and other business systems. • Define data requirements, mapping needs, and workflow dependencies for document generation processes. • Assist with user training, adoption, troubleshooting, and ongoing support. • Document business processes, automation workflows, template logic, and system configurations. • Monitor system performance, adoption, and effectiveness. • Identify opportunities to streamline workflows, reduce manual effort, and improve the user experience. • Research emerging document automation technologies and industry best practices. • Recommend enhancements that improve efficiency, accuracy, scalability, and long-term maintainability.

Role Description We’re looking for a Senior QA Engineer who combines technical expertise with a proactive, collaborative mindset. You’ll be a key contributor to how we deliver quality, leading by example and communicating effectively across disciplines to raise the bar for engineering standards. You’ll join our dynamic and growing Product Engineering team at Storyblok, playing an instrumental role in ensuring the quality and reliability of our flagship CMS platform. This platform empowers businesses to create and deliver seamless digital content experiences. In this role, you’ll work closely with product owners, designers, and developers to: - Design and maintain clean, scalable automated tests. - Develop thorough test plans. - Perform rigorous testing. - Continuously refine QA strategies to maintain best-in-class software quality. Your work will directly contribute to delivering an exceptional user experience by ensuring flawless performance across every facet of our application. Qualifications - Bachelor's or Master's degree in Computer Science or a related field. - 7+ years of relevant experience as a QA Engineer. - 3+ years of proven experience in test automation across frontend and backend using Playwright. - Strong proficiency in TypeScript with experience building scalable, maintainable automation frameworks. - Comprehensive knowledge of CI/CD pipelines (GitHub Actions). - Excellent communication and collaboration skills, with the ability to influence and align across technical and product teams. - High attention to detail, confidence in execution, and a strong motivation to contribute to organizational growth in a high-performing environment. - Experience in defining and driving test automation standards across teams. - Experience mentoring QA engineers in test design, coding practices, and quality ownership. Requirements - Own projects end-to-end with clarity, technical excellence, and accountability, ensuring high-quality standards across teams. - Act as a bar raiser, elevating quality and coding standards, promoting engineering excellence, and driving continuous improvement. - Design, implement, and maintain efficient and reliable automated tests across frontend and backend using Playwright and TypeScript. - Think strategically about test automation; collaborate with developers to ensure balanced test coverage within the testing pyramid. - Contribute to and evolve the overall testing strategy, improving QA processes and metrics. - Prepare and review test plans to validate both functional and non-functional requirements. - Perform manual and exploratory testing; document, track, and verify defects to ensure product excellence. - Analyze test results and monitor key testing metrics to identify patterns and opportunities for improvement. - Participate actively in project kick-offs to understand requirements, anticipate risks, and influence testability from the earliest stages. - Advocate for user experience and product quality, collaborating closely with product, design, and engineering to align QA goals with delivery outcomes. - Identify and communicate issues, risks, or dependencies early, escalating to product leadership when necessary. - Mentor and support teammates, fostering an open, empathetic environment that encourages learning, feedback, and high-quality automation practices. Benefits - Monthly remote work stipend (home internet costs, electricity). - Home office equipment package right at the start (laptop, keyboard, monitor…). - Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding. - Sick leave benefit, parental leave, and 25 days of annual leave plus your local national holidays. - Personal development fund for courses, books, conferences, and material. - VSOP (Virtual Stock Option Plan). - The annual international team-building trip, quarterly and monthly online get-togethers. - As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules. - An international team that loves to have fun at work and works hard together to accomplish shared goals.

Role Description The Senior QA Lead will oversee multiple QA teams across various projects, driving the overall testing strategy, automation frameworks, quality governance, and on-time delivery. This role requires strong leadership, deep hands-on expertise in test automation, and the ability to collaborate with cross-functional engineering and product teams to ensure high-quality product releases. Key Responsibilities - QA Leadership & Team Management - Lead, mentor, and manage multiple QA teams (manual, automation, performance). - Define roles, set performance goals, and conduct periodic performance evaluations. - Develop resource plans, allocate workload, and ensure optimal team productivity. - Build a high-performance QA culture focusing on ownership, accountability, and continuous improvement. - Test Strategy & Quality Governance - Define and implement end-to-end test strategies across projects. - Ensure consistent QA processes, standards, and best practices across all teams. - Establish quality metrics, dashboards, and reporting mechanisms for leadership. - Drive root-cause analysis and continuous quality improvement initiatives. - Automation Leadership - Architect, implement, and scale automation frameworks (UI, API, CI/CD integrated). - Evaluate emerging tools, technologies, and practices to enhance automation maturity. - Ensure the automation suite is robust, stable, and provides rapid feedback in CI/CD pipelines. - Set automation coverage targets and ensure continuous improvement of automation ROI. - Delivery & Release Management - Provide QA delivery ownership for all releases, ensuring zero-defect production rollouts. - Work with engineering, DevOps, and product management to align test execution with release timelines. - Track and communicate risks, blockers, and mitigation plans during delivery cycles. - Participate in release Go/No-Go decisions with clear quality insights. - Cross-Functional Collaboration - Work closely with development, DevOps, product, and business teams to ensure quality across SDLC. - Champion shift-left testing practices to detect defects early. - Align QA activities with Agile/Scrum processes across squads. - Documentation & Compliance - Ensure detailed documentation for test plans, test cases, automation scripts, and QA processes. - Ensure compliance with security, regulatory, and audit standards (as applicable). Company Description