Role Description We are seeking a warm, highly organized, and professional Virtual Medical Front Desk Receptionist to serve as the primary digital face and voice of a medical practice. In this fast-paced role, you will manage the critical intersection of patient care coordination and back-office administration. The ideal candidate possesses exceptional communication skills, a deep understanding of medical office workflows, and a patient-centered approach. You will be responsible for handling all inbound and outbound communication channels, ensuring that every patient interaction is smooth, accurate, and compassionate. Core Responsibilities: - Omnichannel Communication Management - Inbound Call Optimization: Promptly answer incoming patient calls, address inquiries, take detailed messages, and route urgent clinical matters to the appropriate medical staff. - Outbound Outreach: Conduct proactive outbound calls for appointment confirmations, scheduling follow-ups, filling calendar gaps, and requesting missing paperwork. - Multi-Channel Coverage: Monitor and respond to alternative communication streams, including the practice email inbox, secure text messaging platforms, and patient portal inquiries. - Patient Intake & EMR/EHR Maintenance - Demographic Collection: Efficiently register new patients by collecting accurate personal, contact, and medical history details. - Pristine Data Entry: Input, update, and maintain comprehensive patient records within the Electronic Medical/Health Records (EMR/EHR) system in strict compliance with data protocols. - Document Management: Upload and catalog intake forms, physician referrals, and external medical records into the correct patient charts. - Calendar Optimization & Scheduling - Strategic Appointment Scheduling: Schedule, reschedule, and cancel patient appointments, aligning workflows with provider preferences to maximize daily clinic efficiency. - Waitlist Strategy: Monitor cancellations and no-shows, proactively utilizing the clinic waitlist to keep provider calendars fully booked. - Insurance Verification - Eligibility Checks: Perform meticulous insurance verifications and eligibility checks through payer portals or direct calls to confirm coverage, deductibles, co-pays, and plan limitations. - Financial Communication: Educate patients on their estimated out-of-pocket costs and coordinate the collection of co-pays or outstanding balances prior to their appointments. Qualifications - Experience: Minimum 2 years of experience as a medical receptionist, secretary, or assistant within a U.S.-based medical clinic or healthcare setting. - Technical Agility: Proven, hands-on experience navigating mainstream EMR/EHR platforms, cloud-based VoIP phone systems (e.g., RingCentral, Dialpad), and digital scheduling calendars. - Insurance Literacy: Strong fundamental knowledge of health insurance terminology, including verification processes, prior authorizations, copays, and deductibles. - Communication Excellence: Exceptional verbal and written English communication skills, featuring a warm, professional, and clear phone presence. - Compliance: Thorough understanding of HIPAA compliance, patient confidentiality regulations, and medical data security standards. - Remote Infrastructure: A completely quiet, secure home office workspace free from background noise, equipped with a high-speed internet connection and a reliable computer headset.

Role Description Buscamos un Aprendiz SENA para apoyar actividades administrativas y operativas del área, contribuyendo a la organización, gestión documental y seguimiento de procesos internos. Se requiere una persona con actitud de servicio, atención al detalle, buena disposición para aprender y capacidad para trabajar en equipo. - Apoyar actividades administrativas y de gestión documental. - Elaborar, actualizar y organizar archivos físicos y digitales. - Manejar herramientas ofimáticas para la elaboración de reportes y seguimiento de información. - Apoyar el control y registro de datos en diferentes plataformas. - Gestionar documentos en formatos Word, Excel y PDF. - Brindar soporte en tareas operativas asignadas por el área. - Mantener actualizada la información y documentación requerida. Qualifications - Aprendiz SENA en etapa lectiva o productiva en programas administrativos, gestión empresarial, asistencia administrativa o afines. Requirements - Manejo básico/intermedio de: - Microsoft Excel - Microsoft Word - PDF y herramientas de gestión documental - Organización y manejo de información. - Digitación y elaboración de documentos. Benefits - Prestaciones legales - Trabajo remoto - Capacitaciones y cursos Company Description NEORIS, ahora parte de EPAM, es un Acelerador Digital con más de 20 años acompañando a las compañías más grandes del mundo en su transformación tecnológica. Con presencia en 11 países y más de 4.000 profesionales, trabajamos en una cultura multicultural que impulsa la innovación, la estrategia y la comunicación de alto impacto.

Role Description The Executive Assistant will provide high-level administrative support to three senior leaders in a fast-paced corporate environment. This role will be responsible for managing complex calendars, coordinating travel, processing expense reports, supporting meetings, and handling day-to-day administrative needs with accuracy, urgency, and professionalism. The ideal candidate will be highly organized, proactive, and comfortable managing competing priorities across multiple leaders. This person should demonstrate strong communication skills, sound judgment, discretion with confidential information, and the ability to work independently while supporting executive-level business operations. Responsibilities - Provide administrative support to three senior leaders, including calendar management, travel coordination, expense reporting, and daily operational support. - Manage complex calendars, scheduling conflicts, meeting coordination, and time-sensitive requests. - Coordinate domestic and/or business travel arrangements, including itineraries, schedule changes, and related logistics. - Prepare, submit, and track expense reports with accuracy and timely follow-through. - Support meeting preparation, including agendas, logistics, materials, room/virtual meeting coordination, and follow-up items. - Review and organize documents, reports, memos, presentations, financial records, and other business materials. - Handle incoming communications, requests, and reports to determine priority, significance, and appropriate distribution. - Maintain organized records, documentation, and administrative systems. - Assist with event planning, team meetings, leadership meetings, and other business activities. - Support basic budget, invoice, and financial tracking activities as needed. - Maintain confidentiality and professionalism when handling sensitive business information. - Work independently to prioritize assignments and complete tasks accurately and on time. Qualifications - High school diploma or GED required. - 8+ years of experience in administrative support, executive support, or a similar role. - Experience supporting executives, senior leaders, directors, or equivalent leadership-level stakeholders. - Strong calendar management and scheduling experience. - Experience coordinating travel and managing travel-related logistics. - Experience processing expense reports and supporting budget, invoice, or financial tracking activities. - Strong written and verbal communication skills. - Strong organizational skills with the ability to prioritize multiple requests and deadlines. - Ability to work independently, manage time effectively, and follow through on assignments. - Ability to handle confidential information with discretion. - Strong customer service, interpersonal, and stakeholder management skills. - Experience using Microsoft Office tools, including Outlook, Excel, PowerPoint, Word, and Teams. Preferred Qualifications - 10+ years of administrative or executive assistant experience. - Experience supporting multiple senior leaders at the same time. - Experience working in a large corporate, enterprise, technology, or fast-paced business environment. - Experience with financial, budget, expense, invoice, or procurement-related administrative support. - Strong event planning, meeting coordination, and executive offsite support experience. - Proven ability to be proactive, communicate clearly, and anticipate business needs. - Strong situational awareness and ability to prioritize appropriately in a high-volume environment. - Experience working with remote or hybrid teams across EST and/or PST time zones. Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $34–$36 per hr. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Benefits - Medical, dental, and vision coverage - Flexible Spending Account - 401k program - Competitive PTO offerings - Parental Leave - Opportunities for professional growth and development Location Remote

Role Description ECPI University is looking for an energetic, friendly, organized individual to provide exceptional customer service to students and visitors to our Online Campus. If you enjoy helping others and are looking to succeed in a fast paced, student-centered environment, this may be the position for you! - Support the Financial Assistance Department with phone calls, email inquiries and tasks as assigned - Assist students with their FAFSA, Entrance Counseling and Master Promissory Note - Process student invoices - Perform a variety of administrative tasks to support the efficient daily operations of the Financial Assistance department - Pitch in to support department initiatives - Work with financial assistance advisors - Update reports and spreadsheets - Collect students documents and scan to image now - Other duties as assigned Qualifications - High School Diploma required, Bachelor's degree preferred - 1-3 years of customer service experience in an office setting Requirements - Strong customer service, communication and interpersonal skills - Enjoy helping others; positive attitude; flexible - Ability to quickly master new computer applications; strong, accurate data entry skills; attention to detail - Ability to organize, multitask, prioritize and work under pressure at times; team player - Good phone etiquette skills and understanding of phone systems - Ability to use MS Word, Excel and Outlook for basic/moderate level functions Benefits - Professional work environment - Student-centered focus - Talented and committed co-workers - Competitive compensation & benefits plan Company Description ECPI University, with campuses in Virginia, North Carolina, South Carolina, Florida and Online, is a recognized leader in awarding STEM+H degrees through innovative delivery of education to meet the needs of military and new-traditional students. For over 50 years, ECPI University has been helping students achieve their educational and career goals in a hands-on, student-centered environment, while working collaboratively with employers to ensure our graduates have the knowledge and skills they need to be successful. Growth at our university creates the need for dynamic, caring professionals who are dedicated to making a difference in people's lives.