• Own a portfolio of strategic enterprise accounts, including renewal planning, expansion strategy, and executive engagement • Build and run account plans: stakeholder mapping, whitespace analysis, success criteria, mutual action plans, and value realization • Lead and close expansion opportunities (upsell and cross-sell) in partnership with Enterprise Success Consultants, Sales Solution Consultants, and Advisory Solution Consultants • Drive net revenue retention through proactive renewal execution, accurate risk identification, and structured mitigation plans • Run executive-level governance: QBRs, steering committees, innovation and roadmap sessions, and escalation management • Act as the voice of the customer internally, advocating for product improvements and a better customer experience at scale • Maintain high standards of forecasting, account hygiene, and CRM discipline in HubSpot • Mentor Associate and mid-level Account Managers on enterprise account strategy, negotiation, and operating cadence

• Develop and lead commercial strategies for public sector clients. • Act directly in opportunity generation and pipeline development. • Actively participate in public procurement and tender processes, from analyzing bidding documents to submitting proposals. • Establish strategic partnerships with manufacturers to offer solutions tailored to the public sector. • Negotiate commercial terms with public agencies (pricing, deadlines, payment terms). • Communicate clearly, concisely and strategically with different levels of the public sector. • Represent the company in on-site visits and meetings, including travel to other states when necessary.

• Design, build, and scale Neuroscale’s partner-led go-to-market motion • Create a repeatable system that recruits, enables, and activates partners • Identify, recruit, and close high-impact partnerships with ATS, HRIS, and adjacent HR tech platforms • Drive co-marketing and co-selling motions with ecosystem partners • Recruit and enable VARs, SIs, and solution providers

• Simultaneously work with clients from a diverse list of industries • Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration • Manage annotation teams to guarantee smooth execution and timely delivery of projects • Monitor team discipline and ensure corporate culture within the team • Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization • Proactively mediate and resolve any clients' and annotators' concerns or issues etc. • Train annotation teams and supervisors.