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Cryptio logo
Cryptio

Enterprise-grade accounting, audit, and tax software for your digital assets.

Senior Account Manager

Location

New York

Posted

105 days ago

Salary

0

Seniority

Senior

Bachelor Degree7 yrs expEnglish

Job Description

Senior Account Manager

Cryptio

• Own a portfolio of strategic enterprise accounts, including renewal planning, expansion strategy, and executive engagement • Build and run account plans: stakeholder mapping, whitespace analysis, success criteria, mutual action plans, and value realization • Lead and close expansion opportunities (upsell and cross-sell) in partnership with Enterprise Success Consultants, Sales Solution Consultants, and Advisory Solution Consultants • Drive net revenue retention through proactive renewal execution, accurate risk identification, and structured mitigation plans • Run executive-level governance: QBRs, steering committees, innovation and roadmap sessions, and escalation management • Act as the voice of the customer internally, advocating for product improvements and a better customer experience at scale • Maintain high standards of forecasting, account hygiene, and CRM discipline in HubSpot • Mentor Associate and mid-level Account Managers on enterprise account strategy, negotiation, and operating cadence

Job Requirements

  • Has 7–10+ years of experience in enterprise Account Management (or renewals and expansion roles) in B2B SaaS
  • Has a proven track record of owning and growing strategic accounts through renewals, multi-stakeholder expansions, and executive engagement
  • Is comfortable working with technical products and teams, and can translate complexity into business outcomes
  • Brings strong commercial judgment: value selling, negotiation, procurement and legal cycles, and stakeholder alignment
  • Operates with rigour: forecasting accuracy, account planning cadence, and excellent CRM hygiene
  • Communicates clearly and confidently with executive presence across internal and external stakeholders
  • Is NYC-based with flexibility for customer meetings and periodic travel

Benefits

  • Remote or Hybrid working
  • 25 days paid holiday plus bank holidays
  • One additional day of annual leave each year, up to 30 total days
  • Your birth off
  • Mental health resources, wellbeing programs, and professional coaching
  • Family-friendly policies
  • Fitness and wellness budget
  • MacBook Pro
  • $200 home office setup budget
  • Training and development budget
  • we have additional benefits depending on location

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