• Lead end-to-end implementation of Versaterm products, including scoping, configuration, testing, training, and go-live support. • Assess client use cases and business requirements to develop tailored system configurations and delivery strategies. • Define and manage implementation plans, ensuring projects are delivered on time, within scope, and to client satisfaction. • Facilitate client meetings and training sessions, communicating complex technical concepts to diverse audiences. • Identify and resolve technical issues proactively, collaborating with product and support teams as needed. • Mentor and provide guidance to junior Implementation Specialists on delivery practices and client engagement. • Contribute to process improvement initiatives and provide input on implementation methodology and tooling. • Support pre-sales activities including solution demonstrations, project scoping, and proposal development. • Perform other related duties as assigned to support team objectives and overall organizational priorities.

• Lead the end-to-end onboarding process for new clients, including initial setup, configuration, and training • Develop and manage project plans, timelines, and deliverables for successful implementation of software solutions • Conduct training sessions and webinars to educate clients on using the platform effectively • Provide ongoing support and troubleshooting during the implementation phase • Collaborate with the Customer Success team to ensure a seamless handoff post-implementation • Gather client feedback and work with the Product team to enhance the platform • Create and maintain comprehensive onboarding and training materials

• Lead end-to-end implementation of Versaterm products, including scoping, configuration, testing, training, and go-live support. • Assess client use cases and business requirements to develop tailored system configurations and delivery strategies. • Define and manage implementation plans, ensuring projects are delivered on time, within scope, and to client satisfaction. • Facilitate client meetings and training sessions, communicating complex technical concepts to diverse audiences. • Identify and resolve technical issues proactively, collaborating with product and support teams as needed. • Mentor and provide guidance to junior Implementation Specialists on delivery practices and client engagement. • Contribute to process improvement initiatives and provide input on implementation methodology and tooling. • Support pre-sales activities including solution demonstrations, project scoping, and proposal development. • Perform other related duties as assigned to support team objectives and overall organizational priorities.

Location: Yucca Valley United States Job Description: Join the Clean Energy Revolution Become a District Planning Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you will play a key role in shaping reliable and efficient power for residential and commercial projects. The role offers the opportunity to collaborate with diverse customers and stakeholders and make impactful decisions that keep communities powered. As a District Planning Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? Responsibilities - Develops and prepares construction plans, drawings, and/or circuit maps; develops and designs electrical distribution plans, identifying necessary resources and providing cost estimates and follow through on policies, procedures, rules, rates, completion dates, and ensuring compliance of electrical designs. Performs calculations relevant to design with latest SCE standards and/or requests studies through Engineering when necessary. - Interacts with a diverse customer base on meeting electrical design needs and is responsible for providing successful outcomes for the customer and SCE on assigned or requested projects. - Participates in small to medium-sized residential, commercial and industrial projects; assists in determining scope of work, method of service, and construction methods for Distribution overhead and underground facilities; manages work orders/projects and maintains current understanding of industry practices and standards. - Provides technical support to licensing and certification proceedings related to new distribution/transmission lines and substation sites. - Stays up to date of current industry practices, standards and customer needs. - Identifies environmental requirements and coordinates required project components with other departments, customers, governmental bodies, and various external sources. - Supports project drawings and budget by monitoring internal and external customer timelines and expectations. - Manages multiple projects with project management principles, tools, and techniques effectively under tight time constraints, shifting priorities, and making critical decisions with minimal supervision. Manages project risks, resolves issues, and resolves escalations impacting project scope, timeline, and budget (work order pricing). - Performs field inspections to gather data relevant to the planning and development review process and to verify that planning development projects comply with approved plans. - A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity. Minimum Qualifications - One or more years of experience in Electrical Utility Distribution/Transmission/Telecommunication Design, Distribution/Transmission/Telecommunication Line Construction, or Engineering discipline. - Possess a valid Class C Driver's License. Preferred Qualifications - Basic understanding of engineering principles, construction standards, and industry practices. - Experience with design tools such as CAD, GIS, or similar systems. - Experience using Microsoft Office (Word, Excel, Outlook). - Experience in customer service, project coordination, or similar support roles. - Training or education applying technical information (engineering, pole loading, drafting, construction, mapping, math, science, IT). - Ability to read or create simple distribution or technical drawings. - Ability to adapt to competing priorities while maintaining accuracy. - Ability to collaborate effectively across teams (clients, peers, management, agencies). - Completion of a Planner Utility Certification Program. - Experience managing customer or stakeholder interactions in a technical, construction, or utility environment, including providing clear information, addressing inquiries, and coordinating solutions. Additional Information - This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are - Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! - The primary work location for this position is the Yucca Valley Service Center. However, the successful candidate may also be asked to work for an extended amount of time at alternate work location. - Position will require up to 10% traveling and being out in the field throughout the SCE service territory. - This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week. - Relocation does not apply to this position. - This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Reference our Information Guides for the following tests: (EEI TECH - Test #5107). Candidates who have previously passed these assessment(s), in some cases, may not need to retest again for this position. - Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. - As of July 1, 2025, this position falls within the representation of ESC Local 20. As the company and the union work towards a collective bargaining agreement, please note that the conditions of employment listed on this job posting may be impacted depending on the results of bargaining. About Southern California Edison The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world. Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at AskHR@sce.com or (626) 302-3456 and select option 2.