Role Description This is your chance to be on our Development team who play a large part in driving Hilton's growth strategy through the addition of new hotels to our ever-growing portfolio! As a Development Operations Analyst, you will partner with our Developers, owners, and investors to grow our managed and franchised hotel estate and leverage our global expertise to develop our industry leading brands. On the Global Development Operations team reporting to the VP Global Development Operations, you will focus on supporting Focused- and Full-Service deals across the Southwestern region of the US. What you'll do during a typical day: - Identify and evaluate new development opportunities by reviewing site materials, conducting preliminary market and brand assessments, analyzing data to identify leads/opportunities, and coordinating with internal stakeholders to support strategic growth initiatives. - Coordinate development pipeline reporting, transaction materials, and internal diligence documentation across cross-functional stakeholders. - Utilize the Business Intelligence tools to research markets, analyze performance data, and uncover potential opportunities or restrictions for development. - Create and develop visual presentations for the Development team. - Pull, research, or enter data into spreadsheets (can maintain complex spreadsheets) and/or databases, and synthesize the data into clear, client- and executive-facing narratives. How you'll collaborate with others: - Organize internal and external meetings, conferences, and owner presentations in support of development pursuits and strategic relationship management. - Maintain and promote good relationships with all team members within Legal, Business Analytics, AD&C, Operations, Feasibility, Brand, Communications, Commercial, Marketing, Loyalty, and other Hilton departments to streamline the development process. Projects you'll take ownership of: - Assemble and circulate data and analyses related to growth and pace. - Conduct market, competitor, and brand positioning analyses to support underwriting, feasibility, and development strategy. - Coordinate the analytics contributions to the development department's external and internal events such as ALIS, NYU, Lodging, all local real estate conferences and development forums. - Coordinate the assembly and distribution of deal informational packets for development. - Establish procedures and processes to support development goals. Qualifications - Two (2) years of work experience in analytics, real estate development, hospitality, consulting, investment analysis, or related fields. - Advanced proficiency with Salesforce, STR, COGNOS, Co-Star, ArcGIS, Complex Databases. - High proficiency with PowerPoint and Excel. - Travel up to 30%. - Pacific or Mountain time zone working hours. Requirements - BA/BS/Bachelor's Degree. - Experience using Lodging Econometrics. - An understanding of hotel metrics and hotel branded landscape in the US and Canada. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

• Partner with local General/Line Managers to audit, coach, and optimize operations to maximize regional Gross Margin and EBITDA. • Implement regional cost-containment strategies to aggressively improve gross margins and center EBITDA. • Conduct ticket dives, audit timecard adherence, OT hours, labor efficiency, dispatch efficiency, and technician utilization rates to reduce direct labor costs. • Enforce standardized multi-trade flat-rate pricing guides to minimize field discounting and protect gross margins. • Oversee warehouse controls to minimize inventory and ensure proper truck stock and replenishment processes. • Ensure adherence to SoOps operational blueprint across dispatching, sales, and service. • Mandate 100% data compliance within ServiceTitan to ensure accurate regional reporting and KPIs. • Ensure safety training completion and adherence to safety protocols through collaboration with stakeholders. • Enforce a strict "COD" (Cash on Delivery) policy, requiring field technicians to collect 100% payment upon job completion. • Partner with branch managers to clear residual 30/60/90-day outstanding balances.

• Responsible for the cash operations of an ATM and AirVac machines along with first line maintenance responsibilities. • Provide cash and courier services to ATM and AirVac customers as required. • Perform courier functions such as cash replenishment, atm and smart safe pulls, coin delivery, and deposits. • Perform basic First Line Maintenance functions as needed such as clearing jams, rebooting machine, replenish receipt paper, running diagnostics, software updates, and escalation of issues to tech support for further follow up. • Complete tasks as assigned by supervisor or applicable Cash Depot staff members. • Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers.

• Responsible for the cash operations of an ATM and AirVac machines along with first line maintenance responsibilities. • Provide cash and courier services to ATM and AirVac customers as required • Perform courier functions such as cash replenishment, atm and smart safe pulls, coin delivery, and deposits • Perform basic First Line Maintenance functions as needed such as clearing jams, rebooting machine, replenish receipt paper, running diagnostics, software updates, and escalation of issues to tech support for further follow up • Partner with the territory dispatcher to execute dispatch request as scheduled and requested. • Complete tasks as assigned by supervisor or applicable Cash Depot staff members. • Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner. • Perform administrative paperwork in a complete, accurate and timely manner. • Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers. • Assist other technicians and help train or perform ride along training, as needed.