• Lead, inspire, motivate, and develop the operational management team by establishing priorities and goals that lead to a unified culture and outstanding customer satisfaction. • Help with operations strategic planning, strategy execution, and implementation of standardized processes and procedures to produce predictable high-quality financial outcomes. • Ensure scalable but nimble department structure that supports the organization’s growth plan. • Identify process improvement opportunities by developing a firm understanding of client workflows, best practices, and current bottlenecks. • Develop Operation KPIs that allow benchmarking for operational targets. • Partner with finance and RCM teams to evaluate collection capabilities and adherence to payer contracts. • Work with Chief Operating Officer to determine the best strategy for prospecting new National Accounts. • Responsible for achieving profitable growth, clinical excellence, and regulatory compliance through effective leadership. • Drive collaboration across the organization to identify needs and develop scalable solutions. • Prioritize objectives and implement strategies to achieve company initiatives as part of the leadership team. • Directly and indirectly manage staff with the goal of enhancing professional development and personal growth. • Demonstrate situational agility and the ability to forecast trends and then train and lead teams in new directions to support sustainable growth. • Works with Chief Operating Officer on strategic approaches for referral generation for long-term sustainable progress and growth. • Ensure compliance with federal, state, and local legal and professional requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions. • Promote the mission, vision, and values of the organization. • Develop and maintain working knowledge of current HME products and services offered by the company. • Maintain patient confidentiality and function within the guidelines of HIPAA. • Complete assigned compliance training and other educational programs as required. • Maintain compliance with AdaptHealth’s Compliance Program. • Perform other related duties as assigned. • Responsible for selection and hiring of qualified staff, ensuring an effective on-boarding, and providing comprehensive training and regular feedback. • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

• Deliver Interactive Distance Learning (IDL) courses. • Develop Canvas Course Shell and Materials to support 5.5 week/44 hour online course. • Facilitate discussions and provide feedback to enhance learning. • Use Canvas LMS to track student performance and participation. • Offer academic advice and address student concerns. • Attend online meetings and contribute to curriculum development. • Prepare and execute lessons, lectures, activities, and exercises for online settings in the Canvas LMS. • Develop and prepare tests to evaluate student performance. • Grade and record individual scores. • Grade and return assignments and post grades in a prompt manner. • Provide prompt and appropriate professional correspondence to students and colleagues. • Maintain accurate records of student attendance and performance. • Maintain other records as required. • Maintain Regular and Substantive faculty to student interactions in LMS. • Conduct online office hours.

• Reviews estimates and files completed by the Technical Repair Estimator team to ensure that the submitter’s request has been met • Confirms completion of estimate, support components, billings, and close out the file • Completes the estimate by providing a valuation of wood cabinetry and/or furniture • Follows-up on incomplete file submissions • Communicates any next steps to other team members • Assists Operations Manager with analysis of team metrics, such as cycle times • Assesses ways that various processes can be streamlined or automated and propose these changes to the Operations Manager • Delivers clear, accurate estimates and replacement valuations that meet the submitter’s needs

• Manage end-to-end gift processing operations • Maintain ownership of data quality and integrity • Lead monthly reconciliation processes between Raiser’s Edge and Intacct • Administer and track regulatory compliance activities • Serve as a functional lead for donor systems • Analyze operational workflows and recommend enhancements • Develop, document, and maintain standard operating procedures (SOPs) • Provide guidance and support to Development staff • Generate and refine reports and data outputs • Collaborate on cross-functional initiatives • Execute special projects and process improvement initiatives