• Maintain the performance of sales development tools, including Salesforce, Outreach, ZoomInfo, Demandbase, and LinkedIn Sales Navigator. • Optimize processes and configurations across the sales development technology stack to improve usability and consistency. • Create training documentation that helps the sales development team use software tools effectively in their daily work. • Train sales development team members on core tools and workflows, with clear guidance that supports adoption across regions. • Audit how tools are being used and identify opportunities to improve setup, governance, and ongoing effectiveness. • Investigate data quality issues that affect speed to lead and support issue creation and progression to drive resolution. • Measure and refine Outreach primary collections to improve how data and messaging are managed. • Assist business partners in evaluating the effectiveness of inbound and outbound sales development motions and the tools that support them.

Inbound Sales Development Representative locations MarketStar HQ - Ogden, UT - Hybrid time type Full time job requisition id R21578 About the Sales Development Representative: MarketStar is looking for a Inbound Sales Development Representative (SDR) to support our newest client. Your role as an Inbound SDR will be to engage with prospects, help them understand the value of the platform, and move them forward in the sales process by providing qualified leads to internal sales teams. As the first point of contact, you will play a key role in building the brand, creating a great first impression, and building momentum for Inside Sales Reps and the company. Location: Ogden, Utah Hybrid What will you do? - Convert warm leads into appointments while creating a great experience for our customers - Outreach to new prospects to initiate the sales process and build excitement around the product and the brand - Successfully meet daily, weekly and monthly KPIs to achieve established sales goals and objectives - Respond to incoming customer inquiries via chat - Manage contact info, schedules, calendaring, and communication - Maintain SalesForce hygeine while optimizing processes - Advocate for the client building interest and awareness of client’s value proposition and assess mutual fit - Continuous learning to maintain a current, comprehensive knowledge of client’s products and services - Other applicable duties as assigned What Will You Need to Succeed? - Experience in Business Development or Sales (SaaS experience preferrable). - Fluent in English (Read, Write & Speak) - Strong sales aptitude skills, solutions oriented with a passion for the customer and the customer experience - High confidence and ability to quickly build trust within the first call, with strong soft skills to drive impact on the spot - Exceptional listening skills combined with the ability to synthesize information - Strong organization and time management coupled with the ability to multitask and work under pressure - High attention to details and follow-through - Excellent written and verbal communication - Salesforce, SalesLoft, Outreach.IO and other sales tech stack experience preferred What We Offer:  In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:  - Structured learning and career development programs - Mental health program - Generous Paid Time Off policy  - Paid medical leave - Child/Dependent care reimbursement  - Education reimbursement - 401k match, hardship loan program, access to financial wellness advisor - Comprehensive healthcare coverage including medical, dental, and vision  US Hourly: Compensation Range: $40,000 - $43,000  USD The hourly pay for this position is between $19.23. This pay structure may also include a variable bonus component of $5,000 annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

• Conduct outbound cold calls to prospective customers • Engage decision-makers including CEOs, Founders, CFOs, COOs, CIOs, and department heads • Qualify opportunities and book meetings for clients • Follow structured sales processes and call frameworks • Manage activity and pipeline within CRM systems • Research accounts and target prospects • Handle objections and navigate gatekeepers professionally • Maintain accurate records of all prospect interactions • Consistently achieve activity and meeting-booked targets

• Make 150+ outbound calls & send 150+ emails weekly • Qualify leads and set 8+ meetings per month • Partner with Sales & Marketing to refine contact strategy • Use tools like HubSpot or Salesforce to manage outreach • Stay sharp on industry trends & product knowledge