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GitLab

GitLab, founded in 2011 and based in San Francisco, California, maintains a distributed team of professionals that work remotely across multiple continents. Git

Senior Global Sales Development Operations Associate

Location

Germany

Posted

5 days ago

Salary

0

Seniority

Senior

English

Job Description

Senior Global Sales Development Operations Associate

GitLab

• Maintain the performance of sales development tools, including Salesforce, Outreach, ZoomInfo, Demandbase, and LinkedIn Sales Navigator. • Optimize processes and configurations across the sales development technology stack to improve usability and consistency. • Create training documentation that helps the sales development team use software tools effectively in their daily work. • Train sales development team members on core tools and workflows, with clear guidance that supports adoption across regions. • Audit how tools are being used and identify opportunities to improve setup, governance, and ongoing effectiveness. • Investigate data quality issues that affect speed to lead and support issue creation and progression to drive resolution. • Measure and refine Outreach primary collections to improve how data and messaging are managed. • Assist business partners in evaluating the effectiveness of inbound and outbound sales development motions and the tools that support them.

Job Requirements

  • Experience working with modern sales and marketing tools such as Salesforce, Outreach, LinkedIn Sales Navigator, Demandbase, and ZoomInfo.
  • Required experience using Outreach in an operational or process improvement capacity.
  • Ability to maintain and improve business systems, with a focus on workflow design, tool configuration, and operational consistency.
  • Strength in identifying problems, investigating root causes, and turning findings into practical process improvements.
  • Experience working with data quality, data stewardship, or reporting that supports faster and more reliable sales execution.
  • Ability to create clear documentation and deliver training that helps distributed teams adopt tools and processes.
  • Experience working asynchronously with cross-functional stakeholders through clear written communication and shared documentation.
  • Experience learning and using GitLab and Git. We welcome candidates with transferable experience from similar operations, systems, or enablement roles.

Benefits

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave

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