Assured Benefits Administrators logo
Assured Benefits Administrators

We take care of your employees so you can take care of business.

Renewals & Expansion Manager

ManagerManagerFull TimeRemoteSeniorTeam 501-1,000Since 1985H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

3 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Renewals & Expansion Manager

Assured Benefits Administrators

• Own the complete renewal lifecycle for an assigned portfolio of customers. • Proactively engage customers well in advance of contract expiration. • Forecast renewal outcomes and maintain an accurate renewal pipeline. • Negotiate renewal terms while protecting revenue and minimizing churn. • Coordinate internal stakeholders to resolve issues that may impact renewals. • Identify upsell, cross-sell, and expansion opportunities within existing accounts. • Partner with Customer Success and Sales to develop account growth strategies. • Present additional products, services, and licensing options aligned with customer needs. • Drive expansion revenue while maintaining high customer satisfaction. • Build trusted relationships with key customer stakeholders. • Understand customer business objectives and align solutions to support their success. • Act as the primary commercial contact during renewal and expansion discussions. • Manage escalations related to commercial agreements and contract negotiations. • Maintain accurate opportunity data in CRM. • Forecast monthly, quarterly, and annual renewal and expansion revenue. • Monitor KPIs including: • Gross Revenue Retention (GRR) • Net Revenue Retention (NRR) • Renewal Rate • Churn Rate • Expansion Revenue • Pipeline Coverage • Work closely with: • Customer Success • Sales • Finance • Legal • Product Management • Operations • Ensure timely contract execution and seamless customer transitions.

Job Requirements

  • Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience).
  • 3–7 years of experience in Account Management, Customer Success, Renewals, Sales, or Revenue Operations.
  • Experience managing SaaS or subscription-based customer renewals.
  • Strong negotiation and consultative selling skills.
  • Excellent verbal and written communication skills.
  • Experience using CRM platforms such as Salesforce or HubSpot.
  • Strong analytical, forecasting, and organizational skills.
  • Preferred**
  • Experience selling enterprise software or technology solutions.
  • Knowledge of subscription metrics including ARR, MRR, NRR, and GRR.
  • Experience working with contract management and pricing negotiations.

Related Categories

Related Job Pages

More Manager Jobs

Sales Manager

Pavago

Pavago specializes in connecting businesses with top-tier offshore talent in operations, sales, and marketing, offering a comprehensive recruitment solution designed to reduce cost

Manager3 days ago

Role Description We’re hiring a Sales Manager to lead, coach, and scale a high-performing sales team. This is not a “monitor the team” role. - Drive team performance and revenue outcomes - Build and optimize sales processes - Own pipeline, forecasting, and conversion improvements If you’ve led teams, improved performance, and consistently hit targets — this role is built for you. Qualifications - 3+ years experience in sales management - Business development leadership - Proven track record of hitting revenue targets - Improving team performance - Strong understanding of full sales cycle - Experience with HubSpot / Salesforce - Excellent communication and leadership skills - Strong analytical and problem-solving ability Requirements - You’ve led teams — not just sold individually - You focus on team performance, not just activity tracking - You understand pipeline, conversion, and revenue drivers - You’re both strategic (planning) and tactical (coaching + execution) - You take ownership of results Benefits - Full ownership of sales team performance and revenue - Opportunity to build and scale systems - Direct impact on company growth - Remote flexibility with structured expectations - Clear growth path into senior leadership Company Description Position Type: Full-Time, Remote Working Hours: U.S. Business Hours Location: Middle East

Western Asia (Middle East)
Caylent logo

AWS Alliance Manager

Caylent

Caylent is an information technology company offering cloud-native services and expertise that helps customers “harness the power” of Amazon Web Services (AWS) with state-of-th

Manager3 days ago

Role Description We are seeking an AWS Alliance Manager to support our growing alliances organization. This role is a deliberate blend of strategy and operations. You will provide strategic guidance to Caylent’s sales teams on how to navigate and apply AWS programs to win and grow deals, and you will own the operational and data work that keeps those programs running cleanly. You will partner closely with the broader sales and marketing teams, and bring a blend of strategy and operations that can flex to your strengths and the needs of the business as Caylent continues to grow. - Serve as the strategic AWS advisor to Caylent’s sales teams, helping sellers identify the right AWS programs for each deal and apply leverage to move opportunities across the finish line. - Translate complex, frequently changing AWS funding and partner programs into clear, digestible guidance and playbooks that sales and delivery teams can act on quickly. - Own the operational and data side of key programs (for example, MAP Large tracking) where Alliances has visibility, making sure the nuance and details are handled correctly and nothing slips. - Build and maintain trackers, reporting, and AI-driven automations that scale guidance and program oversight across multiple growing teams. - Strengthen relationships with the AWS field, specialty, and program teams. - Support account mapping, pipeline development, and co-sell motions across the customer segments you cover. - Maintain deep, current knowledge of the AWS ecosystem, funding programs, and partner mechanics. - Partner with Caylent Marketing and the broader Alliances team on joint initiatives where relevant. - Be able to work across AWS teams, Caylent teams, and engage effectively with customers as needed to support sales and marketing efforts. Qualifications - 2-4 years of experience in AWS alliances or partnerships. - Strong working knowledge of AWS funding and partner programs and how sellers navigate them. - A demonstrated blend of strategic thinking and operational and data rigor. - Excellent written and verbal communication, including the ability to distill complexity for different audiences. - Bachelor’s degree. Preferred Qualifications - Experience building or using automations and AI tools to streamline workflows. - Experience across a range of customer segments and sales motions. - AWS Certifications. - Experience in consulting or professional services. Benefits - Medical Insurance for you and eligible dependents. - 401k plan with company match up to 4% and immediate vesting. - Competitive phantom equity. - Company issued laptop. - Dental and Vision insurance. - Term Disability Insurance. - Term Life Insurance. - Flexible Spending Account. - Equipment & Office Stipend. - Annual stipend for Learning and Development. - Unlimited Paid Time Off. - 10 Paid Holidays.

Northern America + 1 moreAll locations: Northern America | Latin America (LATAM)
$120K - $140K / year
Job Closed
Full TimeRemoteTeam 11-50H1B No Sponsor

• Work with Supplier Partners to complete paperwork to get ThermalWorks established as a customer • Prepare documents to create purchase orders • Prepare documents to create invoices • Drive collections working with Accounting and Customers • Drive payments working with Accounting and Supplier Partners • Lead annual budgeting and periodic re-forecasting processes • Develop financial models and forecasts using Epicor data and operational inputs • Ensure compliance with tax regulations and internal policies • Identify opportunities to automate and streamline processes • Act as a trusted partner to accounting, operations, sales, and leadership teams

Europe

Role Description - Aufbau und Pflege von B2B-Kontakten in der deutschen Fitness-, und Wellnessbranche - Aktive Ansprache von Fitnessstudios, Studioketten, Boutique-Konzepten, Pilates-Studios, Physiotherapiezentren, Hotels und weiteren relevanten Betreibern - Präsentation von innovativen Lösungen aus dem FitLink-Partnernetzwerk - Qualifizierung von Leads und Erkennung konkreter Potenziale - Organisation und Durchführung von Erstgesprächen, Produktvorstellungen und Follow-ups - Unterstützung bei Marktfeedback, Positionierung und kommerzieller Strategie - Dokumentation von Kontakten, Gesprächen und Verkaufschancen im CRM - Teilnahme an Branchenveranstaltungen, Messen und Networking-Events Qualifications - Erfahrung oder starkes Interesse in der Fitness- oder Wellnessbranche - Idealerweise Erfahrung im B2B-Vertrieb und in Internationalisierungsprozessen - Sehr gute Kommunikationsfähigkeit auf Deutsch - Gute Englischkenntnisse für die Zusammenarbeit mit internationalen Partnern - Spanischkenntnisse sind von Vorteil - Eigenständige, strukturierte und zuverlässige Arbeitsweise - Freude am Netzwerken, Verkaufen und Aufbau langfristiger Geschäftsbeziehungen - Unternehmerisches Denken und die Fähigkeit, Chancen im Markt zu erkennen - Sicherer Umgang mit digitalen Tools, CRM-Systemen und idealerweise auch mit sozialen Medien - Reisebereitschaft innerhalb Deutschlands für Events und Kundentermine Benefits - Flexibilität: Gestalte deine Arbeitszeiten flexibel und remote. - Netzwerk: Knüpfe Kontakte zu wichtigen Stakeholdern in der Branche.

Germany