Veritiv

Veritiv is a business supply and equipment company that builds “tailored packaging solutions from concept to delivery.” As an employer, the company strives

Strategic Accounts Professional - Facility Solutions

Location

United States

Posted

2 days ago

Salary

0

Seniority

Mid Level

Job Description

Strategic Accounts Professional - Facility Solutions

Veritiv

Role Description Our Strategic Accounts Professional will be responsible for developing and executing the sales strategy for selling Veritiv products and services within a designated geography or industry. Duties include new business development, maintaining customer relationships, providing customer specific solutions and meeting established sales targets. This position requires a competitive and motivated spirit with the drive to solve problems. - Manage and grow relationships to drive expansion in accordance with the account strategy as defined by the Strategic / Key Account Manager. - Proactively identifies new opportunities and supports the strategy creation process in collaboration with the Strategic / Key Account Manager. - Ensure the effective implementation of new sites, products and value-added services. - Understand and apply knowledge of Packaging/Facility Solutions industry trends to support sales growth, in alignment with strategy. - Understand supplier landscape and innovations to guide customer-specific solutions. - Develop and deliver custom presentations and business reviews on Veritiv solutions that could impact customer growth opportunities. - Frequent use of Customer Relationship Manager (CRM) to schedule follow-up actions and record relevant information to build upon customer interactions. - Create a professional network and represent the organization at business sector events to enhance the company brand. - Act as an escalation point of contact for customer inquiries and complaints and proactively strive for resolutions in a timely manner. - Actively leverage sales technology and tools to meet strategic account planning objectives and maximize customer and segment growth potential. - Participate in training and development programs to enhance sales competencies and further expand ability to effectively generate profitable customer and segment growth. - May be requested to perform other duties as assigned. Qualifications - Experience and knowledge in Facility Solutions is strongly preferred. - Ability to manage multiple projects, work under pressure and adapt to sudden changes in the work environment. - Excellent verbal, written, people and diplomacy skills required. - Ability to effectively present information to internal and external partners. - Ability to persuade, negotiate and sell. - Strong problem solving skills with an ability to collaborate with team members on best practices. - 25% travel required. - Territory sales or account management experience preferred. - Experience with Salesforce.com or other CRM is preferred. - Demonstrate understanding of managing a customized sales cycle to provide solutions to clients. Requirements - 10-15 years of related job experience. - Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. - Ability to work quickly and efficiently. - Basic experience of simple office/operational systems. - Excellent verbal, written, people, and diplomacy skills are required. - Experience of interpreting strategy and policy in order to set and deliver objectives. - Experience of planning, managing and organizing resources within short/medium timescales within the overall policy framework. - Experience with Salesforce.com or other CRM is preferred. - Strong customer service skills (friendly, courteous and helpful). - Strong planning and organization skills are required. Physical Requirements - A significant portion of the job responsibilities will require computer work that involves the continuous use of the fingers, hands, wrists, and sitting for long periods of time. - The position also requires frequent lifting and/or moving up to 10 pounds. - The position requires work in an office as well as travel to customers, suppliers, group meetings, etc. Benefits - Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc. - Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities. - Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions. - Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

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