• Manage a Crucial Learning-calendar using our tools to accurately reflect the training availability on your schedule • Foster relationships with Sr. Client Advisors and Crucial Learning employees to showcase your facilitation skills • Prepare and plan for upcoming speeches, training events, and client interactions • Attend and lead pre-event calls with Sr. Client Advisors and Clients to understand organizational barriers and the need/reason for training • Deliver high-quality speeches and facilitate impactful training on each of the Crucial Learnings products (Crucial Conversations, Crucial Accountability, Crucial Influence, Getting Things Done, and The Power of Habit) both in-person and virtually • Conduct email and phone post-event follow-up that includes a summation of the event, identifies potential next actions, and support needed for training sustainability • Submit communication and invoices in a timely manner with customer service in mind • Engage in a variety of Master Trainer Community support activities including quarterly support and informational communication as well as occasional opportunities for professional development

• delivering a variety of practical and theory-based training and assessments to healthcare workers • Training includes but is not limited to areas such as manual handling, basic life support, medications for care workers • Along with HISS courses for NDIS staff including PEG feeding, Epilepsy & Midazolam training, Diabetes and Subcutaneous injection , Bowel and Bladder, wound care and other healthcare-related programs as required • Trainers are supported with clear session plans and comprehensive resources prior to delivery. • Assessment responsibilities may include practical observation as well as marking theoretical assessments.

• Deliver structured, role-based training on Benchmark workflows, systems, and best practices during client implementations • Facilitate virtual instructor-led training sessions, workshops, and knowledge transfer meetings for internal and client stakeholders • Collaborate with training leadership and implementation teams to develop and maintain training curriculum aligned with operational workflows • Support system readiness activities, including validation of training environments prior to implementation • Analyze assessment results and user feedback to improve training effectiveness and materials • Provide targeted follow-up training, coaching, and remediation sessions based on performance data • Maintain and update training documentation, job aids, and process guides • Support learning management system (LMS) administration, including course creation, updates, and training completion tracking • Participate in client project meetings to gather requirements and communicate training progress and timelines • Support post-go-live adoption and workflow optimization efforts

• Deliver clear and consistent clinical training and messaging for CoolSculpting, CoolTone and Diamond Glow, SkinMedica providers • Strategically partner with AMI, marketing and sales leadership teams • Partner with senior leadership to align operational goals to strategic direction • Partner with cross-functional teams to drive business initiatives • Assist in the development and implementation of high-quality and effective field training • Partner and support AMI Faculty engagements and clinical training opportunities • Support New Hire Clinical Onboarding and test outs in the field • Manage and execute Strategic/National Account trainings for CoolSculpting, CoolTone and DiamondGlow, SkinMedica • Act as a liaison and advocate to the field for AMI Body Contouring programs • Measure performance and training impact using appropriate tools and techniques • Regularly monitor progress and report to senior leadership