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DealerBuilt

Built by dealers, for dealers. Make way for your way!

Performance Manager

ManagerManagerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

18 hours ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Performance Manager

DealerBuilt

• Retain revenue • Establish trusted advisor status with decision makers and stakeholders • Show ownership and urgency in the completion of action items • Seek customer feedback to improve the customer experience • Drive customer engagement and utilization • Support the customer’s strategic projects • Analyze account and solution performance to recommend changes to support dealership goals and lead to greater return on investment for the customer • Host utilization sessions (remote/onsite) to improve the use of the solution, employee satisfaction, and financial impact • Educate and leverage the use of enhancements • Assist in creating training course and educational materials • Promote the value of the solution • Share best practices being utilized for solutions • Assist with Onboarding as required • Grow revenue • Understand the dealership’s goals and outstanding projects • Understand the competitive solutions being utilized and the pros/cons of those solutions as well as the pricing and term remaining if the customer is not satisfied with the current solution • Keep the customer informed of DealerBuilt’s vision and solution portfolio • Uncover opportunities for additional DealerBuilt solutions to be utilized by partnering with sales to win that business • Demonstrate the value of the solution if requested

Job Requirements

  • 3+ years of automotive software experience, representing a similar portfolio with proven results
  • Strong follow-up and an amazing work ethic for owning the success
  • A solid understanding of a customer’s key business drivers
  • A powerful desire to solve challenges and win
  • Initiative-taking to achieve goals of a high growth organization
  • Must be able to establish and maintain a strong business relationship with customer stakeholders and decision makers
  • A people person with excellent verbal, written, and communication skills (Education/training skills are a plus)
  • Outside support role with 60%+ of your time in the field working onsite with clients.
  • Bachelor’s Degree or equivalent in career experience

Benefits

  • Competitive Compensation : This position offers a base salary and bonus.
  • Comprehensive Health Coverage : Access to top-tier medical, dental, and vision insurance ensuring you and your loved ones are well taken care of
  • Financial Wellness : Benefit from a Health Savings Account (HSA) and Flexible Spending Accounts (FSA/DCFSA) to empower your financial planning and health-related expenses
  • Peace of Mind with Insurance Plans : Our commitment to your security includes Accident, Hospital, and Cancer Supplemental Insurance, as well as Disability Insurance, ensuring you have the support you need during challenging times
  • Life and AD&D Insurance: Protect your loved ones with our comprehensive life and accidental death & dismemberment insurance coverage
  • 401(k): Secure your financial future with our 401(k)-plan featuring no wait time and a company match
  • Employee Assistance Program (EAP) : Your mental and emotional well-being is paramount. Access confidential counseling, support, and resources through our EAP
  • Work/Life Balance : We believe in working hard for our clients every day while ensuring satisfaction in your role and ample time to enjoy activities outside of work.
  • Employee Referral Program: Our Referral Program incentivizes you to bring talented individuals into our growing organization

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