• Retain revenue • Establish trusted advisor status with decision makers and stakeholders • Show ownership and urgency in the completion of action items • Seek customer feedback to improve the customer experience • Drive customer engagement and utilization • Support the customer’s strategic projects • Analyze account and solution performance to recommend changes to support dealership goals and lead to greater return on investment for the customer • Host utilization sessions (remote/onsite) to improve the use of the solution, employee satisfaction, and financial impact • Educate and leverage the use of enhancements • Assist in creating training course and educational materials • Promote the value of the solution • Share best practices being utilized for solutions • Assist with Onboarding as required • Grow revenue • Understand the dealership’s goals and outstanding projects • Understand the competitive solutions being utilized and the pros/cons of those solutions as well as the pricing and term remaining if the customer is not satisfied with the current solution • Keep the customer informed of DealerBuilt’s vision and solution portfolio • Uncover opportunities for additional DealerBuilt solutions to be utilized by partnering with sales to win that business • Demonstrate the value of the solution if requested

• Lead and manage Loan Officers and operational staff within the branch • Proactively recruit and onboard new Loan Officers • Ensure all new hires receive thorough training • Serve as a go-to resource for resolving customer service concerns • Analyze pipeline volume and forecasting trends • Monitor branch performance against revenue goals • Stay current on all relevant mortgage regulations • Develop and execute local marketing strategies

• Lead and manage Loan Officers and operational staff within the branch • Proactively recruit and onboard new Loan Officers • Ensure all new hires receive thorough training and support • Serve as a go-to resource for resolving customer service concerns • Analyze pipeline volume and forecast trends, setting clear productivity expectations • Monitor branch performance against revenue goals and budget targets • Stay current on all relevant mortgage regulations • Develop and execute local marketing strategies to promote the branch • Build and maintain strong referral relationships with local partners

Role Description The Solution Engineer will be responsible for solution architecture, demonstration and Pre-sales activity for the strategic customers. You will work closely with the Territory Sales Director and the Territory Sales Engineering Team to deliver the region sales targets. The Solution Engineer is responsible for understanding the customer’s challenges and business requirements, defining appropriate technical solutions, and leading demonstration of the solution, including: - Product and solution presentations to customers using available Allot and partner technologies. - Deliver Customer Workshops for Allot Solutions and Products. - Support Tender and RFx responses with the sales team. - Lead Proof of Concepts, trials and demo at partner or Allot sites including all relevant documentation (Technical Proposal, Test Proposal, etc.). - Take ownership of technical relationships within customers and partner. - Work with Product Management to drive customer’s feature requests/customizations. Qualifications - Experience with Telco operator. - 3-5 years of experience as a Sales Engineer / Solution Consultant. - Experience with Cyber Security solutions (Endpoint, network-based security, Firewall,…). - Experience with Cloud and cloud technologies a plus. Requirements - Proven direct customer facing skills and experience. - Excellent and proven verbal and written communication skills in English. - Ability to work with minimal supervision, remotely, and stay focused, while working as part of a spread-out team of technical experts. - Self-motivated and able to technically lead a project throughout its lifecycle. - Able to liaise with all customer and partner levels including senior management to lead in providing solutions and explain technologies. Technical Skills - CCNP/CCSP or equivalent desired. - Strong technical knowledge and familiarity with networking protocols, public cloud technologies (AWS, Azure, VMware). - Familiarity with Security and DDoS products and standards. - Technical or Customer training experience – an advantage.