Title: Technical Architect - Generative AI - Life And Annuities Insurance Location: US, Indiana Job Description: Remote role with potential travel to Indianapolis office or hybrid if residing in Indiana Base salary range: $130-150k with 12% annual bonus This role is designed for a senior technology leader who can shape and drive the architecture vision for Generative AI across the Life & Annuities business. The Technical Architect will play a critical role in transforming insurance operations by identifying automation opportunities, defining scalable AI solution patterns, and ensuring seamless integration across TPA platforms, policy administration systems, underwriting capabilities, and external partner ecosystems. This position requires both strategic thinking and hands-on architectural leadership to deliver secure, compliant, and business-focused AI innovation. Role Overview We are seeking an experienced Technical Architect to lead Generative AI initiatives within the Life & Annuities insurance domain. This role will be responsible for architecting and guiding the implementation of AI-driven solutions that automate and modernize business processes across the TPA ecosystem, including policy administration systems, underwriting platforms, and external integrations. The ideal candidate will combine deep technical architecture expertise with strong domain knowledge in insurance operations, enterprise integration, data governance, and responsible AI adoption. Responsibilities - Lead the end-to-end architecture, design, and technical direction for Generative AI solutions supporting business process automation in the Life & Annuities ecosystem. - Define scalable, secure, and reusable architecture patterns for AI-enabled workflows across policy administration, underwriting, servicing, document processing, and partner integrations. - Partner with business, operations, product, and engineering teams to identify high-value AI use cases and translate them into implementable technical solutions. - Architect enterprise-grade AI solutions using modern patterns such as Retrieval-Augmented Generation (RAG), prompt orchestration, agent-based workflows, vector search, and human-in-the-loop controls. - Design and oversee integrations between AI services and core insurance platforms, TPA systems, underwriting tools, CRM platforms, document repositories, APIs, messaging systems, and third-party data providers. - Establish solution standards for security, privacy, auditability, explainability, observability, and compliance in regulated insurance environments. - Evaluate and recommend appropriate cloud, data, and AI technology stacks, frameworks, and tooling aligned with enterprise architecture standards. - Provide technical leadership to cross-functional delivery teams, including conducting architecture reviews, defining guardrails, mentoring engineers, and resolving complex design challenges. - Drive non-functional architecture requirements including performance, scalability, resiliency, model monitoring, and operational support readiness. - Collaborate with enterprise architecture, security, data, and governance teams to ensure AI solutions are aligned with organizational policies and long-term technology strategy. Qualifications - Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, Data Science, or a related field. - 10+ years of experience in software engineering, solution architecture, or enterprise architecture, with strong hands-on experience designing complex distributed systems. - 3+ years of experience delivering AI, machine learning, or Generative AI solutions in enterprise environments. - Strong expertise in Life & Annuities insurance processes, especially within TPA ecosystems, policy administration, underwriting, servicing, and external partner integrations. - Demonstrated experience defining architecture for cloud-native applications, APIs, event-driven integration, and enterprise data platforms. - Strong understanding of LLM-based solution patterns, including prompt engineering, RAG, embeddings, vector databases, model orchestration, and AI application security. - Experience working with cloud platforms such as AWS, Azure, or Google Cloud, along with associated AI and integration services. - Strong knowledge of system integration patterns, data privacy, access control, and governance requirements in regulated environments. - Ability to communicate complex technical concepts clearly to business stakeholders, project teams, and senior leadership. - Proven ability to lead architecture decisions, influence technical direction, and collaborate across multiple teams and vendors. Preferred Qualifications - Experience delivering AI-led automation in insurance operations such as intake, underwriting support, correspondence generation, document summarization, and workflow acceleration. - Familiarity with commercial insurance platforms, policy administration systems, workflow tools, and enterprise integration middleware relevant to Life & Annuities operations. - Hands-on experience with AI governance frameworks, model risk controls, content safety, and responsible AI practices. - Experience evaluating and integrating vendor AI platforms, accelerators, and third-party services. - Architecture or cloud certifications such as AWS Solutions Architect, Azure Solutions Architect, or equivalent credentials. - Experience in consulting, client-facing architecture, or leading enterprise transformation programs is a plus.

• Design and lead the implementation of a unified enterprise integration layer that enables canonical business domains, flexible source system extensions, and seamless cross-vertical connectivity • Define and maintain application architecture standards, principles, and best practices across the integration and API engineering organization • Design scalable, secure, and highly available API ecosystems and integration solutions • Lead architecture reviews and provide hands-on technical guidance across engineering teams • Define standards for API design, security, observability, documentation, and lifecycle management • Lead integration strategies across internal applications, ERP, SaaS platforms, enterprise systems, and external partners • Facilitate domain discovery and event storming workshops with business and technical stakeholders • Design and implement event-driven and message-based architectures using Azure Service Bus, Event Hubs, and related technologies • Drive adoption of AI-assisted engineering practices to improve developer productivity, delivery speed, and solution quality • Promote engineering excellence through TDD, Clean Architecture, SOLID principles, and automated quality practices • Lead modernization initiatives and technical debt reduction efforts • Partner with platform teams on CI/CD pipelines, deployment automation, and developer experience • Mentor architects, technical leads, and engineering teams while fostering a culture of innovation and continuous learning • Serve as a trusted advisor for strategic technology investments and modernization initiatives.

• Supervision of construction works • Site preparation • Installation and connections for new camp facilities • Verification of dimensions and compliance of structures • Monitoring of quality, environmental, and health & safety documentation • Development of monitoring/surveillance programs • Participation in the preparation of reports

Role Description SFDC Solution Architect At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: - One Zensar - Nurturing - Empowering - Client Focus Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. Qualifications - Experience with Salesforce.com (SFDC) architecture and solutions. - Strong understanding of Salesforce products and services. - Ability to design and implement SFDC solutions. Requirements - Proven experience as a Solution Architect or similar role. - Excellent communication and interpersonal skills. - Ability to work collaboratively in a team environment. Benefits - Competitive salary and performance-based bonuses. - Health and wellness programs. - Opportunities for professional development and growth.