Role Description Manage the daily, weekly, and monthly billing cycles, ensuring accurate data is extracted from the ERP/CRM system and invoices are generated and distributed to customers according to established terms and deadlines. - Scrutinize all sales orders, contracts, and supporting documentation to ensure billing information (pricing, discounts, terms, customer details) is correct before invoice creation. - Verify that all invoices comply with local, state, and international tax regulations, sales tax exemptions, and contractual terms (e.g., milestone billing, recurring subscriptions). - Perform periodic reconciliation of the Accounts Receivable sub-ledger to the General Ledger, investigating and resolving discrepancies related to unapplied cash, misposted charges, or billing errors. - Serve as the primary contact for complex billing disputes and inquiries from customers and internal teams, researching issues, issuing credit memos or adjustments, and communicating resolutions clearly. - Identify opportunities to automate or streamline the billing workflow, reduce manual errors, and improve the efficiency of the cash collection cycle. - Assist the Accounting team with period-end close procedures, including preparing billing accruals, deferred revenue schedules, and summary reports related to invoicing activity. Qualifications - Minimum of 2-3 years of proven experience in an Accounts Receivable, Billing, or Sales Operations role, preferably in a high-volume environment. - Strong hands-on experience with a major ERP system and/or dedicated billing software. - Advanced proficiency in Microsoft Excel (including pivot tables, VLOOKUP, and large data manipulation) for reconciliations and reporting. - Exceptional precision and attention to detail are mandatory for identifying and preventing billing errors. - Excellent written and verbal communication skills; ability to explain complex billing matters to non-finance personnel (Sales, Operations) and customers. - Proven ability to professionally manage and resolve billing discrepancies and complex customer issues. - Degree Graduate: Bachelor's degree required, preferably in Business Administration, Finance, Accounting, or a related quantitative field.

Role Description Зараз ми шукаємо Esports Trading Analyst. - Аналізувати статистичні дані, писати лінії з кіберспортивних дисциплін. - Аналізувати трейдингові лінії конкурентів. - Коригувати лінії у режимі лайв. Qualifications - Впевнені знання математики. - Вміння працювати самостійно з орієнтацією на результат. - Уважність, аналітичний склад розуму. - Здатність брати на себе відповідальність. - Креативність та позитивне мислення. - Готовність до ненормованого робочого графіка/нічних змін. - Пунктуальність. - Гарне розуміння щонайменше однієї кіберспортивної дисципліни: Counter-Strike, Dota 2, League of Legends, Valorant або інших. Benefits - Достойну заробітну плату + премії та бонуси. - Цікаву роботу у великій компанії, що динамічно розвивається. - Кар'єрне та професійне зростання. - 20 днів оплачуваної відпустки на рік. - Комфортний офіс або можливість працювати віддалено.

• Embed in refinement to identify risks and edge cases before development begins • Define testable acceptance criteria with Product Owners and developers • Produce test plans that make coverage decisions explicit and reviewable • Run structured regression testing against completed work items and releases • Lead exploratory test sessions, independently and alongside AI agents, to build a current picture of system quality • Evaluate tests for the right risk, the right failure mode, and the right coverage pattern • Hold shared ownership of the team's automated test coverage alongside engineers: audit what exists, identify gaps, and extend coverage at API and UI level • Identify test data constraints that limit what can be tested; work with engineers to build the data infrastructure testing requires • Develop the team's test frameworks and CI integration; surface structural gaps that prevent adequate coverage • Classify defects, identify patterns, and surface root causes and trends to the team • Triage quality issues from support alongside your own observations • Maintain a running view of quality risk and feed it into the product backlog via the Product Owner

• Provide white-glove, End User Service Desk Support via phone, email, SMS,and chat. • Manage an open ticket queue including Incidents, Requests, Tasks and Changes across multiple ticketing systems such as ServiceNow, FreshService and Zendesk. • Document all incoming and outgoing communications with all customers, including daily ticket follow-ups in the respective ticketing system. • Perform resets in systems such as Active Directory, Entra, Office 365 Admin and Okta. • Perform uninstall/reinstall of approved software applications to devices. • Provide support for Multifactor Authentication, SSO Applications and VPN technologies. • Support various industry standard applications such as Veeva. • Provide remote hardware support for laptops, tablets, mobile devices, monitors, docking stations, printers, and accessories. • Administer Office 365 including Distribution List (DL) Management and Shared Mailbox support. • Manage Adobe license administration and user provisioning. • Perform Okta administration including user lifecycle management and application assignments. • Manage SharePoint access including permissions, site access, and group membership. • Onboarding and offboarding of clients employee via AD, Entra, or other supplied software