• Customer Support: Respond promptly and empathetically to inbound calls, emails, and text message inquiries from Aira users. Provide guidance and assistance regards to billing, subscription plans, and any questions about Aira’s products and services. • Technical Troubleshooting: Assist users with technical issues related to the Aira app or equipment, ensuring a smooth and seamless experience during their interactions. • Training and Onboarding: Educate new users on how to effectively use the Aira platform, explaining its features, functionalities, and best practices. • Documentation: Maintain detailed and accurate records of user interactions, ensuring all information is logged in the CRM system to track and manage customer issues effectively. • Collaboration: Work closely with other Customer Care team members, sharing insights, and collaborating to provide consistent and exceptional support. • User Advocacy: Be the voice of the users within the company, conveying feedback and suggestions to the product and development teams to continuously improve the Aira platform. • Quality Assurance: Participate in quality assurance activities to ensure service excellence and adherence to Aira's standards.

Title: Customer Solutions Representative - Collector - Remote - AR MI NC PA Only - Starting September 2026 Career area Collections Work Location(s) AR, MI, NC, PA Remote? Yes Ref # 22539 Posted Date 06-09-26 Working time Full time Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity Are you experienced in customer service and interested in helping customers reach financial well-being? As a Customer Solutions Representative, you will proactively make outbound calls as well as handle inbound calls to efficiently assist customers with their auto loan accounts, providing exceptional service while resolving payment issues in a professional, empathetic, and highly productive manner. We offer a strong brand reputation, competitive benefits, and thorough training in compliance, negotiation, and sales. You will gain valuable skills and contribute to a team that values professionalism and consistent, industry-standard practices. Location Requirements: *Applicants must reside within 100 miles of one of the following locations*: · Little Rock, AR (17500 Chenal Parkway Little Rock, AR 72223) · Charlotte, NC (601 South Tryon Street Charlotte, NC 28202) · Detroit, MI (500 Woodward Avenue Detroit, MI 48226) · Dresher, PA (200 Dryden Road Dresher, PA 19025) Compensation & Schedule: · Compensation: $23/hr. + monthly incentives · Training class starts: September 8, 2026 Work schedule after training: · 8am - 5pm EST or (7am - 4pm CST) Monday through Friday · 11am - 8pm EST or 12pm-9pm EST (10am - 7pm CST or 11am-8pm CST) one day per week · 8am - 12pm EST or (7am - 11am CST) one Saturday per month Internet Requirements: · High-speed internet service required (minimum 25MB/s download, but 50MB or greater is preferred). The Work Itself · Make outbound phone calls and handle incoming calls to meet required performance standards and metrics. · Contact Ally auto loan customers regarding late or missed payments. · Understand reasons for delinquency and negotiate payment arrangements. · Respond to customer inquiries via phone, workflow systems, and email. · Research and resolve account discrepancies. · Document all interactions clearly and accurately. · Maintain professionalism and accuracy while managing accounts. · Meet performance standards for call volume, delinquency, and customer satisfaction. · Identify and recommend solutions to avoid repossession losses. · Use computerized systems for tracking and troubleshooting. · Maintain strict confidentiality of customer information. · Adhere to all state and federal laws in the handling of accounts. The Skills You Bring Minimum Qualifications: - 0+ years of experience. - High school diploma or GED equivalent. Preferred Qualifications - Experience in financial services or a related industry preferred. - Associate or bachelor’s degree in business or related field may be used in lieu of experience. - Bilingual (Spanish) skills are a plus. - Excellent listening, verbal, and written communication skills. - Strong attention to detail and professional phone etiquette. - Sales, negotiation, and skip tracing skills preferred. - Proficiency with Microsoft Windows and internet-based applications required. - Ability to multi-task and meet key performance metrics. - Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss, with an aptness to escalate unique collections cases to management. - Ability to work flexible hours, including weekends, holidays, and overtime as needed. #LI - Remote How We'll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including: - Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level). - Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access. - Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. - Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts. - Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. - Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity. - To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf Who We Are: Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com. Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. Base Pay Range: $47840 - $54080 USD An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. Incentive Compensation: This position is eligible to participate in a variable incentive plan.

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for supporting Comcast Business Services in efforts to retain and grow our existing customer base. Act as a business partner to existing customers, with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution. Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage. Preferred Experience: - MS Suite - Microsoft Dynamics - MS Teams Proficiency - Salesforce - MS Outlook Proficiency - Comcast Business Advanced Business Solutions - Billing Tools - Inbound/Outbound Call Center - Dedicated Internet Sales * Sales experience required Core Responsibilities - Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in. - Focus on Base customer growth and retention, in the Mid-market segment, to include advanced product upgrades and sales. - Lead and conduct biannual account review with midmarket customer base to assess ongoing business needs. - Conduct regular reviews and process government accounts to include purchase and sales orders. - Consistently and regularly conduct interactions digitally with base of SMB customers. - Prepare sales documentation for advanced products and work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation. - Maintain and master knowledge of billing system order entry process to directly enter customer upgrades real time. - Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel. - Retain business customers by mining and growing accounts through solution based selling and account management via the telephone. - Make outbound calls to accounts to achieve sales quota metrics. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. - Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. - Win as a team - make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. - Drive results and growth. - Support a culture of inclusion in how you work and lead. - Do what's right for each other, our customers, investors and our communities. Disclaimer: - This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment. Skills: Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Adaptability; Resilience; Critical Thinking Problem Solving; Communication; Professional Integrity Salary: Base Pay: $18.59 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $34.21 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Relevant Work Experience 2-5 Years

Role Description Sous la supervision du Chef d’équipe service client, le titulaire de ce poste est responsable de fournir un soutien de première ligne aux clients (distributeurs, professionnels de la santé, patients et représentants commerciaux) en répondant à leurs demandes avec professionnalisme et efficacité. Travaillant en étroite collaboration avec les départements de production, logistique et ventes, il s’assure de la satisfaction client tout au long du processus de commande, de la fabrication à la livraison. Occasionnellement ou sur demande, il effectue d’autres tâches connexes. Responsibilities - Traiter les soumissions et les commandes de pièces et de fauteuils reçues par courriel dans notre système ERP et notre configurateur. - Communiquer avec les clients par téléphone et par courriel pour résoudre les problèmes et assurer un service fluide et efficace. - Répondre aux demandes d'information et offrir un soutien technique aux clients et aux représentants, en transférant les cas aux équipes concernées au besoin. - Gérer efficacement les retours de marchandise et les crédits. - Effectuer d'autres tâches connexes, selon les besoins. Qualifications - Diplôme d’études secondaire, formation équivalente en administration, service à la clientèle ou domaine connexe. - Minimum de 2 ans d’expérience dans un rôle similaire, idéalement dans un environnement manufacturier ou médical. Requirements - Bilingue (français et anglais). - Bonne connaissance des systèmes ERP/CRM. - Maîtrise de la suite Microsoft Office. - Connaissance des normes réglementaires liées aux dispositifs médicaux (ISO 13485, FDA, Santé Canada) – un atout. - Capacité d’adaptation rapide aux concepts techniques. - Capacité à vulgariser l’information technique à différents types d’interlocuteurs. - Compétence en résolution de problèmes et en gestion de préoccupations techniques. - Excellentes aptitudes en communication : clarté, concision et orientation client. - Aptitude à gérer les situations difficiles avec calme et professionnalisme. - Capacité à gérer plusieurs priorités dans un environnement en constante évolution. - Autonomie, rigueur et souci du détail. - Bonne gestion du temps et respect des échéances. - Capacité à identifier et résoudre rapidement les problèmes liés aux commandes, aux livraisons ou aux demandes des clients. - Jugement et prise de décision éclairés. Benefits - Assurances collectives REER/RPDB avec la participation de l'employeur. - Programme de reconnaissance de l'ancienneté. - Un service de télémédecine (Telus Santé). - Un programme d’aide aux employés. - Des événements d’entreprise, une cuisine communautaire conviviale, des rabais exclusifs négociés spécialement pour nos employés et bien plus encore! Company Description Motion Composites est une jeune entreprise en pleine croissance qui conçoit et fabrique des fauteuils roulants pliants en carbone ultralégers. Nous distribuons dans plus de 30 pays à travers le monde ! Nous sommes animés par des valeurs qui nous parlent au quotidien, sachant que nous faisons une réelle différence dans la vie des gens.