• Provides analysis of workflow, recommend solutions and implements application solutions to meet department needs. • Translates department requirements into business functional requirements. • Performs a variety of duties related to Epic and other information technology applications as assigned. • Assisting with design, development, system configuration, implementation and support of assigned Epic applications for the organization. • Responsible for planning, training and evaluation of application functionality. • Responsible for working with the team and key customers to ensure appropriate development of training and implementation of application functionality. • Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. • Investigates end users’ preferences while making build decisions and analyses business operations as they relate to build decision. • Builds and maintains Epic application content as assigned by department lead/manager. • Stays current with new application functionality and enhancements. • Follows functional specification documents to create content within the Epic application. • Completes thorough unit testing of all build prior to handoff for functional and/or integrated testing. • Documents and reports system issues through internal chain of command; communication with vendor where appropriate. • Populates databases during the initial system build with assistance from Epic. • Collects information regarding potential system enhancements and functionality needs. • Prepares details of specifications as needed. • Analyzes data conversion needs and ensure that data coming across an interface into an Epic application meets the business need. • Develops and documents project team procedures for implementing system changes and other tasks. • Establishes change control processes and procedures for the system. • Participates in training development and delivery to end users. • Works with end users to troubleshoot problems and investigate questions from end users. • Works with report writers to ensure that the application has the necessary reports. • Prioritizes and implement requested changes to the system and analyze new functionality in releases to determine how it should be used. • Maintains regular communication with Epic representatives and work with the Epic representatives and GHS' end user community to ensure the system meets the organization’s needs. • Provides end user support during implementation; able to serve as an application expert to assist in application roll-out. • Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve system issues to maximize system potential. • Performs other duties as assigned.

Role Description W.W. Grainger, Inc. is seeking a Senior Advanced Analytics Analyst in Lake Forest, IL with the following requirements: - Bachelor’s degree in Statistics, Mathematics, Operations Research, Industrial Engineering, Business Analytics, or related field plus 3 years of related experience. - Prior experience must include: - Experience with analytics tools (e.g. R, Python, SQL) and data visualization software (e.g. Tableau, PowerBI). - Experience articulating ambiguous business questions and using quantitative modeling techniques to arrive at a solution. - Experience processing, filtering, validating, and presenting large quantities of data (Millions to Billions of rows). - Design, implement & generate sensitivity reports using linear programming and optimization models with Python & MS Excel. - Present technical demos and interpret complex analytical outputs into actionable, decision-ready insights for leadership teams. - Proficient in architecting complex business processes with Python-based pipelines for large-scale data processing and validation. - Up to 10% domestic travel to visit clients and team meetings. - Up to 100% remote work allowed from anywhere in the U.S. Qualifications - Bachelor’s degree in a relevant field. - 3 years of related experience. Requirements - Experience with analytics tools (e.g. R, Python, SQL). - Experience with data visualization software (e.g. Tableau, PowerBI). - Ability to articulate ambiguous business questions. - Experience with quantitative modeling techniques. - Experience processing large quantities of data. - Proficiency in Python & MS Excel for generating reports. - Ability to present technical demos and insights. - Proficiency in architecting complex business processes. Benefits - To learn about Grainger’s benefits, please visit: Grainger Benefits . Company Description W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan, and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships.

Role Description The Senior Reimbursement Analyst is responsible for the integrity of net revenue and providing cost report preparation, cost report appeals, audit preparation, and other duties related to the regulatory reimbursement services of ECU Health. The position maintains current knowledge of Medicare, Medicaid, and other State and Federal regulations. The Sr. Reimbursement Analyst interacts with customers and ensures value is delivered and customer satisfaction is achieved. Assists in coordination of net revenue functions related to the strategic financial planning process. The Sr. Reimbursement Analyst also assists in the improvement of internal business processes and meeting future reimbursement service needs. Responsibilities - Prepares interim estimates and annual cost reports for Medicare, Medicaid, and other State or Federal agencies for ECU Health facilities. Proficient in the use of Cost Report software. - Prepares monthly reserve models and provides thorough analysis of net revenue variances for assigned entities, including bad debt and other revenue adjustments in accordance with ECU Health policies and procedures. - Prepares Third Party Settlement estimates and maintains reconciliation of related balance sheet accounts. - Analyzes and reports changes in monthly reserves. Investigates and makes recommendations for updates to assumptions and/or methodology. - Provides projections and analytical support during fiscal year budgeted net revenue preparation. - Assists in the maintenance of standardized policies and procedures for the Reimbursement Department. - Reviews operational reports, identifies opportunities/problems, and makes recommendations for improving processes methodologies. - Trains reimbursement analysts in the department on new responsibilities. - Coordinates the Medicare, Medicaid, and other State or Federal agency cost report audits, providing supporting documentation, reviewing audit adjustments, and responding to audit findings in a timely and efficient manner. - Maintains working knowledge of NC Medicaid Programs, including but not limited to HASP, Direct and Enhanced Payments. Records appropriate entries to the applicable ECU facilities for payments received. - Completes schedules as required by the state of NC. - Maintains working knowledge of net revenue software and works with IT/Vendors to ensure information is updated timely to accurately record net revenue at ECU Health Entities. - Extracts and processes data to support review of net revenue. - Maintains working knowledge of Indirect and Direct Medical Education and provides request reimbursement analysis on Program Changes. - Supports ECU Health Financial Statement audit as it pertains to Net Revenue. Provides support for balance sheet reserves and estimates. Performs analysis for variance inquiries. - Completes special projects as required. Qualifications - Bachelor's Degree or higher required. - Minimum Five Years of Experience with Medicare and Medicaid experience in a Reimbursement Department. - Working knowledge of reimbursement regulations and complex healthcare environment is required. Requirements - Remote role (based out of Greenville, NC). - Monday - Friday day shift: 8:00 a.m. - 5:00 p.m. - Occasional weekends due to regulatory requirements. Benefits - Great Benefits Company Description ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals, and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations. The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education, and research.

Role Description We are seeking a highly analytical, solutions-oriented Staffing & Efficiency Analyst to partner with Sales, Operations, Support, and Inspection leadership in driving scalable growth and operational performance. This role will be responsible for building and maintaining staffing models, identifying capacity gaps across the U.S., and developing workflow improvements that help the business achieve sales growth targets and operational service-level agreements. The ideal candidate is both a critical thinker and a builder—comfortable working with data, staffing models, and cross-functional processes. This person can translate insights into practical recommendations that improve team efficiency, strengthen sales and operational execution, and ensure the organization has the right resources in the right markets at the right time. Responsibilities - Partner with Sales and Operations Leadership: - Act as a trusted advisor to sales, operations, support, and inspection leaders by providing data-driven insights on staffing needs, capacity constraints, productivity, and process inefficiencies. - Build and Maintain Staffing Models: - Create, manage, and continuously improve staffing models for sales, support, operations, and inspection teams. - Use historical performance, forecasted demand, productivity metrics, market-level trends, and SLA requirements to inform staffing recommendations. - Identify Staffing Needs Across the U.S.: - Analyze market-level demand, sales growth targets, operational volume, inspection capacity, and service-level performance to identify where additional staffing, reallocation, or process changes are needed. - Support Sales Growth and Operational SLAs: - Partner with leadership to ensure staffing plans support revenue goals, lead coverage, customer responsiveness, inspection timelines, operational throughput, and other critical business performance targets. - Identify Inefficiencies and Recommend Solutions: - Evaluate sales and operational workflows to uncover bottlenecks, handoff issues, capacity gaps, productivity challenges, and process breakdowns. - Provide actionable recommendations to improve efficiency and execution. - Improve Workflows Between Sales and Operations: - Design, document, and implement improved workflows that strengthen coordination between sales and operations teams. - Help reduce friction, improve handoffs, increase accountability, and create more consistent execution across markets. - Build Reporting and Performance Frameworks: - Develop dashboards, scorecards, and recurring reporting to monitor staffing levels, team productivity, SLA performance, market capacity, workload distribution, and operational effectiveness. - Support Workforce Planning and Prioritization: - Help leaders prioritize staffing investments by identifying the highest-impact markets, teams, roles, and process improvements needed to support growth and customer experience goals. - Drive Scalable Processes: - Create repeatable tools, models, and processes that enable the organization to manage growth across larger and more complex sales and operations teams. - Collaborate Cross-Functionally: - Work closely with Revenue Operations, Sales, Operations, Finance, Support, Inspection, and other business partners to align staffing recommendations and efficiency initiatives with broader company goals. Qualifications - Bachelor’s degree in Business, Economics, Finance, Data Analytics, Operations Management, or a related field (Master’s preferred). - 5+ years of experience in Revenue Operations, Sales Operations, Business Analytics, Workforce Planning, Operations Analytics, or a related role. - Strong analytical skills with the ability to interpret data, identify trends, diagnose problems, and translate findings into business recommendations. - Experience building models, dashboards, reports, or analytical tools to support business decision-making. - Strong Excel or Google Sheets skills; experience with SQL, Python, or other data querying/modeling tools is a plus. - Experience with BI or data visualization tools such as Tableau, Power BI, Looker, Domo, or similar platforms. - Familiarity with CRM systems such as Salesforce or equivalent platforms. - Ability to work cross-functionally with sales, operations, support, and field-based teams. - Strong communication skills with the ability to explain complex analysis clearly to non-technical stakeholders. - Proven ability to manage multiple projects, prioritize effectively, and operate in a fast-paced environment. - Strong attention to detail and comfort working with staffing, productivity, performance, and operational SLA data. Benefits - Competitive pay - Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) - Immediately vested 401K (US) or RRSP (Canada) with company match - Paid Vacation, Personal, and Sick Time - Paid maternity and paternity leave (US) - Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) - Robust Employee Assistance Program - Employer paid Leap into Service Day to volunteer - Tuition Reimbursement for eligible programs - Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization - Company culture of internal promotions, diverse career paths, and meaningful advancement Compensation Compensation Range of Annual Salary: $90,000.00 - $100,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.)