Role Description Put your passion to work and grow your career by learning from healthcare innovators and mentors. By joining our team, you’ll work with industry pioneers who do incredible things to move healthcare forward. From day one, you’ll work on exciting projects that make a meaningful impact on people’s lives. You’ll also have incredible opportunities to learn and develop your skills by joining a collaborative team that celebrates and embraces our differences. We have comprehensive leadership and technical development academies to help build your skills and fulfill your career aspirations. As an Associate Professional Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. - Analyze this and help create innovative, purpose-built technologies and solutions to deliver better health and human services outcomes. - Collaborate with a team of business analysts making client recommendations that can improve business processes. - Translate your client’s business needs from the requirements generated for our technical teams into simpler non-tech language. - Help your team analyze and document systems requirements and business processes. - Build basic conceptual data and process models to quantify the potential impact of changes to the system. - Verify that client requirements are built into the system design by executing and analyzing basic test case scenarios from existing test plans. - Be part of technical reviews and inspections with senior leaders to ensure the final product meets client expectations. - Expand your technical skills in software applications such as Microsoft Excel, SQL or Visio to enhance your expertise in this role. Qualifications - Basic understanding of the software development life cycle and software such as Microsoft Office. - Basic analytical and problem-solving skills to assess business needs and triage bugs and defects. - Clear and effective oral and written communication skills in a professional work environment. - Interest in working at the intersection of the ‘technical’ and ‘non-technical’ and learning more about business processes and re-engineering. - Ability to work in a team environment with other professionals. Requirements - Fully remote opportunity with the ability to work on EST/CST time zone. - The deadline to submit applications for this posting is 7/15/2026. - Video cameras must be used during all interviews, as well as during the initial week of orientation. Benefits - The pay range for this position is $44,500.00 - $63,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - Leadership and technical development academies to help build your skills and capabilities.

Role Description - Provide quality client service, including meeting internal and external deadlines, to ensure a high level of client satisfaction in O2C - CA Operations. - Generate monthly invoices and prepare related supporting documentation and assist with adhoc reporting requests from the clients. - Understanding of daily / monthly financial reports (like Transactions Report, Revenue, WIP report). - Working on contract modifications / reversals in Workday based on the client evidence support. - Recognizing the revenue as per SOX guidelines and reports. - Comply with audit or controls to ensure data integrity of all financial information processed for clients. - Good evidence interpretation and understanding of verbiage in agreement. - Communicate and interact with internal and external clients on finance-related questions and issues to provide high quality service. - Ability to work as part of a team, sharing best practices, knowledge & ideas. - Provide required and timely information to support both internal and external auditors. - Meeting all the targets and proactively calling out the potential risk. - Knowledge of Prepaid Creation and Prepaid Utilization. Qualifications - Minimum of 6-12 months of financial domain and/or equivalent accounting experience. - Good verbal and written communication skills. - Ability to analyze data and critical thinking. - Understanding of MS Office – Intermediate. - Results driven, self-motivated team player that can take initiative and produce results. - Accuracy, thoroughness, and strong attention to detail. - Ability to meet deadlines and work in a fast-paced environment. - Strong in Outlook/mailbox management. - Exposure to Workday ERP system. - Good interpersonal skills. - Ability to prioritize tasks and deadlines. Benefits - Programs and plans for a healthy mind, body, wallet, and life. - A variety of health coverage options. - Wellbeing and support programs. - Retirement plans. - Vacation and sick leave. - Maternity, paternity & adoption leave. - Continuing education and training. - Several voluntary benefit options.

Role Description Reporting directly to our Salesforce Product Manager, this individual will be responsible for day-to-day configuration, support, maintenance, and enhancements to our Salesforce environment. This individual will be responsible for effectively communicating with clients, developers, and internal stakeholders to fulfill the company's Salesforce-focused needs. - Support senior leadership on strategic initiatives and operational improvements. - Collaborate with business stakeholders to identify requirements and develop scalable Salesforce solutions. - Manage Salesforce projects from inception to completion, including information gathering, planning, and execution. - Create and maintain Salesforce documentation, such as process flows, data models, user training materials, and technical specifications. - Assist with administrative functions, including user management tasks such as new user setup/deactivation, profile management, permissions, public groups, and password resets. - Perform Salesforce configuration changes, such as validation rules, fields, page layouts, record types, custom settings, dashboards, and reports. - Evaluate new software solutions to enhance our technical stack. - Serve as an internal resource for Salesforce user support and provide training as needed. - Support the product owner in defining value, priority, and scope for upcoming sprints. Qualifications - 5+ years of proven experience as a Salesforce Administrator or Technology Business Analyst. - Proficiency in Salesforce Data Loader, Lightning, and automation tools like flow. - Familiarity with Apex classes and their application within Salesforce. - Demonstrated ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced environment while managing multiple requests. - Strong track record of identifying and optimizing process inefficiencies within Salesforce workflows. - Experience in evaluating and implementing new technology tools to enhance team productivity and efficiency. - Highly organized with meticulous attention to detail. - Effective team player with exceptional interpersonal, communication, and project management abilities. - Knowledgeable in Agile methodologies and tools such as Jira and Confluence. - Proficient in utilizing tools and processes like Lucidchart for formulating use cases and designing project requirements. Benefits - Competitive compensation & benefits package. - Massive scalability and growth opportunities. - Incomparable company culture. - Flexible vacation, WFH, remote work policies.

Role Description As a Business Systems Analysis Analyst II, you will act as a client consultant and project analyst, supporting financial institutions in optimizing and evolving their systems. You will work closely with clients who submit queries and change requests related to their environments. Your role will be to analyze their needs, investigate solutions, and provide well-thought-through responses and recommendations. This position requires a strong analytical mindset, curiosity, and persistence — we are looking for people who enjoy solving complex problems and don’t give up easily. The role is aligned with US working hours. - Act as a trusted technical consultant and main point of contact for assigned clients - Analyze client queries and business requirements, and translate them into technical solutions - Respond to client requests (incidents, enhancements, change requests) with a solution-oriented approach - Support system changes, configurations and releases (low to medium complexity) - Collaborate with internal teams on projects and system improvements - Ensure service quality and SLA adherence - Maintain accurate system and client documentation - Participate in audits and internal initiatives Qualifications - Bachelor’s degree in Computer Science, Data Management, IT or similar — or strong analytical skills developed in practice - Around 1–2 years of experience (junior profile) in IT, systems analysis, or financial services - Strong logical thinking and problem-solving skills - Motivation to learn and develop into an independent specialist (typically 3–5 years to gain full autonomy in this role) - Ability to work with clients and communicate effectively - Good English skills (written and spoken) - Availability to work aligned with US hours (2:00pm - 10:00pm CET = 8:00am - 4:00 pm EST) Benefits - Opportunities to innovate in fintech - Inclusive and diverse team culture - Fully remote work option (equipment provided) - Professional development (internal platforms, LinkedIn Learning) - Competitive employment contract with benefits: private healthcare (also for family), life insurance, pension plan, lunch and sports card - A work environment built on work life balance principles