Role Description We are seeking a Social Strategist with a proven record of growing social audiences to 1M+ followers. This person will lead audience growth, content strategy, community development, and platform positioning across Instagram, TikTok, YouTube, and other relevant channels. This role sits at the intersection of creator growth, entertainment marketing, filmmaking, and cultural community building. The ideal candidate has personally driven a creator, brand, or media property past the one-million-follower mark — and can translate that playbook into scalable growth across multiple connected brands. - Own and execute audience growth strategies designed to scale brands. - Define content pillars, positioning, and social media direction. - Advise on Reels, TikTok, Shorts, and short-form video strategy that drives reach and follower velocity. - Build community engagement and retention initiatives that convert reach into a loyal, growing audience. - Identify creator collaborations, partnerships, and growth opportunities. - Recommend and structure paid social strategies to accelerate organic momentum. - Set growth targets, track follower and engagement metrics, and iterate based on performance. - Translate creative vision into actionable, measurable social media plans. Qualifications - Demonstrated experience growing a creator, brand, or media property to 1M+ followers. Be ready to share the account(s) and your specific role in driving that growth. - Proven experience growing creator brands, media properties, entertainment companies, or community-led audiences. - Deep, current understanding of Instagram, TikTok, YouTube, Reels, and short-form content trends and platform algorithms. - Strong command of audience growth, content strategy, retention, and community building. - Entertainment, film, creator economy, or media industry experience preferred. - Ability to develop culturally relevant audience engagement strategies for niche and community-driven audiences.

• Shape what gets made and how good it is. • Develop video concepts from title and thumbnail to challenge structure and payoff. • Own performance review across channels analyzing what worked and what didn't.

• Lead design initiatives across a variety of complex projects • Act as both a hands-on expert and team leader in creative technology • Drive the use of emerging technologies and set prototyping standards • Oversee the end-to-end design process from discovery through user testing • Build relationships with senior client stakeholders and mentor teams

Role Description Meridio is a remote-first company on a mission to make health benefits for small businesses simple, affordable, and accessible. We’re looking for a Coverage Strategist to make sure customers are set up for success before onboarding begins. This role reports to the Senior Coverage Strategist and partners closely with Sales, Benefits, Client Success, and Implementation. You’ll help validate the benefits strategy, pressure-test the details, and create a cleaner handoff from Sales into Implementation. This is a high-impact role for someone who understands benefits, loves details, and can create clarity in the messy middle between “we sold it” and “we launched it.” If you enjoy untangling complex benefits situations, reducing confusion, and making processes better than they were yesterday, we’d love to meet you. What You’ll Do - Benefits Strategy & Deal Readiness - Partner with Sales to review new opportunities and validate the proposed benefits strategy. - Support plan strategy, carrier fit, contribution structure, and choice-plan considerations. - Identify potential risks, gaps, or customer confusion before implementation begins. - Help customers and internal teams understand key decisions, tradeoffs, and next steps. - Serve as a benefits strategy resource for deals that need deeper insurance or carrier knowledge. - Implementation Preparation - Prepare clean, complete implementation details after plan selection. - Confirm key setup items like employer profile details, plan selections, contribution strategy, census details, and carrier requirements. - Help ensure applications, profiles, and handoff materials are accurate and ready for the next step. - Reduce avoidable back-and-forth between Sales, Benefits, Customer Success, and Operations. - Carrier & Plan Support - Support carrier-facing work related to plan readiness, group setup, and benefits strategy. - Review plan options, contribution details, and setup requirements for accuracy. - Translate carrier and benefits requirements into clear next steps. - Identify recurring issues in plan setup, carrier workflows, or customer education. - Process Improvement & Documentation - Create and improve SOPs, handoff templates, checklists, and internal documentation. - Identify workflow gaps between Sales, Benefits, Customer Success, and Operations. - Build scalable processes for choice deals, small group workflows, carrier readiness, and employer education. - Turn recurring issues into better documentation, clearer expectations, and smoother handoffs. - Cross-Functional Collaboration - Partner closely with Sales, Benefits, Client Success, Operations, and Product. - Communicate risks, open items, and process gaps clearly and proactively. - Bring a solutions-oriented mindset to complex customer situations. - Help create a more consistent customer journey from sales conversation to benefits launch. 30/60/90 Outcomes - 30 Days - Learn Meridio’s product, customer journey, sales process, benefits workflows, and implementation process. - Understand current handoffs between Sales, Benefits, Client Success, and Operations. - Shadow customer onboarding, plan strategy, carrier, and implementation conversations. - Begin reviewing customer scenarios and supporting internal teams with guidance. - 60 Days - Begin owning implementation readiness for selected customers or deal types. - Partner with Sales and Client Success to validate plan strategy, contribution details, and setup readiness. - Prepare clear handoff materials that reduce confusion and rework. - Contribute improvements to SOPs, checklists, and documentation. - Build trusted working relationships across Sales, Benefits, Client Success, and Operations. - 90 Days - Own the benefits strategy and implementation-readiness workflow for assigned customers or deal types. - Improve the quality and consistency of handoffs from Sales to Implementation. - Help reduce repeat conversations, avoidable customer confusion, and downstream operational issues. - Become a trusted internal partner for benefits strategy, carrier readiness, and implementation planning. - Drive process improvements that create a smoother, more scalable customer experience. What Great Looks Like - Customers enter implementation with clear expectations, accurate details, and fewer open questions. - Internal teams have the information they need to move quickly and confidently. - Plan selections, contributions, carrier requirements, and setup items are reviewed carefully. - Small groups and choice-plan customers have a smoother, more thoughtful experience. - Recurring issues become better processes, templates, and documentation. - Handoffs feel organized, complete, and easy to act on. - The role becomes a trusted bridge between customer strategy and operational execution. Qualifications - 4+ years of experience in employee benefits, benefits administration, insurance operations, implementation, customer success, broker support, carrier operations, or a related field. - Strong understanding of group health benefits, plan design, employer contributions, eligibility, enrollment, and carrier workflows. - Ability to translate complex benefits concepts into clear, practical guidance. - Exceptional attention to detail and comfort managing complex customer information. - Strong written and verbal communication skills. - Ability to work cross-functionally and influence without direct authority. - High ownership, strong judgment, and comfort operating in a fast-moving environment. - Active health and life insurance license, or willingness and ability to obtain required licensing within 90 days of hire. Nice-to-Haves - Experience with small group benefits, level-funded plans, fully insured plans, PEOs, or broker/carrier workflows. - Experience supporting implementation, onboarding, or customer operations in benefits, HR tech, insurance, or healthcare. - Experience creating SOPs, process documentation, templates, or internal enablement resources. - Familiarity with HubSpot, Rippling, Employee Navigator, carrier portals, or similar systems. - Startup or high-growth company experience. Benefits - 401(k) with match - Discretionary Time Off (DTO) - 100% employer-paid health insurance premiums for employees - Equity - Remote-first with purposeful on-sites - High-ownership, high-candor culture — we value clarity, empathy, and action