• Lead end-to-end **IAM program delivery**, ensuring scope, timelines, budget, and quality targets are met. • Drive implementation and enhancement of IAM platforms such as **Okta, SailPoint**, and broader IAM ecosystems. • Manage **audit, compliance, and regulatory requirements**, including controls validation, audit readiness, and reporting. • Ensure alignment with **security principles, IAM best practices, and risk management frameworks**. • Coordinate closely with **network, infrastructure, and security teams** for seamless IAM integrations. • Execute programs using **Agile/Scrum methodologies**, managing sprints, backlogs, and delivery tracking via **Jira**. • Lead **change management** initiatives to introduce IAM process and system changes with minimal business disruption. • Act as a primary point of contact for **business, IT, and security stakeholders**, ensuring alignment and clear communication. • Manage **global, distributed teams** across multiple time zones. • Prepare and maintain **compliance documentation, governance artifacts, and executive-level reports**.

• Facilitate successful implementation of Medicaid health plan operations programs by coordinating with cross-functional teams • Enhance operational efficiency, ensure compliance with regulatory standards, and contribute to overall healthcare operations success • Assist in the management of stakeholder relationships and establish communication channels regarding claims payment, contract or benefit setup • Collect, analyze, and interpret operational data to identify trends and insights for decision-making and improvements • Analyze operational issues, provider complaints, and propose solutions • Apply knowledge of medical coding and billing to ensure accurate claims processing • Review and analyze complex claim documentation and assess policy coverage • Identify potential risks that could impact health plan operations and develop proactive mitigation plans • Ensure program deliverables meet quality standards and comply with relevant regulations and best practices • Implement change management strategies during program implementation

• Interacts extensively with the behavioral health leadership and cross functional associates to develop and implement long range behavioral health program strategies • Serves as project manager for projects and initiatives around integration both internally and externally with providers • Directs and facilitates behavioral health clinical training programs for associates, and external behavioral/ medical provider community • Assists with BH program and services development of policy and procedure, clinical criteria, work flows and other behavioral health documentation and product development activities • Improves quality of behavioral health product by driving cross functional initiatives • Utilizes data to identify and manage change necessary to achieve performance improvement • Communicates and educates associates on behavioral health strategy • Develops behavioral health clinical educational materials, and performs provider behavioral health education • Works to develop and enhance relationships within the provider community

• Support the delivery of capital projects across commercial real estate, healthcare, and data center sectors • Assist in developing and maintaining detailed project plans, schedules, and budgets • Coordinate with internal teams, external consultants, contractors, and vendors • Participate in site visits to monitor construction progress and assess quality compliance • Prepare and maintain project documentation • Contribute to the preparation of client-facing reports and presentations • Support project governance processes • Assist in identifying opportunities for process improvement