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Binance

The World’s Leading Blockchain Ecosystem and Digital Asset Exchange

Community Manager

Community ManagerCommunity ManagerFull TimeRemoteMid LevelTeam 1,001-5,000Since 2017H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

1 day ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishWeb3

Job Description

Community Manager

Binance

• Binance Angels program - Recruit, train, and manage Binance Angels (volunteer community program). • Events & meetups - Organise and host online and offline community events, meetups, webinars, workshops, and educational sessions to drive engagement and brand awareness. • Telegram/Discord moderation - Lead moderation of regional Telegram and Discord groups, including implementing bots, mini-games, and community campaigns. • Partnerships & university outreach - Build partnerships with local crypto communities, student groups, and universities to expand Binance Academy reach. • Content creation & localisation — Create, translate, and proofread community content in English and local languages for regional relevance. • Platform expansion - Explore and introduce new community-friendly platforms to extend the local user base and brand awareness. • Brand promotion & community support - Promote Binance's brand, products, and campaigns while providing high-quality community support. • User acquisition through community - Turn community awareness into traders and traders into advocates via owned community channels. • Feedback loop - Collect user insights, market trends, and community feedback and relay to internal Product, Growth, and Marketing teams.

Job Requirements

  • Minimum 2–4 years in community management, event organisation, or related fields.
  • Crypto and Binance enthusiast - actively uses Binance products (Spot, Margin, Futures, P2P, Earn) and understands crypto/blockchain terminology (DeFi, Web3, NFT).
  • Experience curating content for social media platforms; Twitter, Telegram, Discord, Facebook, WhatsApp.
  • Proven community or event management experience with strong ownership and emotional intelligence.
  • Familiarity with Telegram moderation tools, bots, and community engagement campaigns.
  • Strong analytical mindset (comfortable with data, dashboards, ROI tracking)
  • Strong conflict resolution and communication skills with the ability to manage difficult conversations constructively.
  • Ability to work flexible hours (crypto communities are active round the clock).
  • Fluent English
  • Deep understanding of the West African social media landscape and community behaviour.

Benefits

  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

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