• Support & Reservation Advise clients (BtoB and BtoC) wishing to book a stay within the Relais & Châteaux network • Make reservations mainly by phone (incoming & outgoing calls) and by email • Offer personalized itinerary according to clients’ needs • Actively contribute to the development of revenue by achieving the set objectives (call duration, conversion rate, customer satisfaction...) • Work closely with the East Coast Sales Manager to assist in handling travel agencies’ reservations managed in their portfolio • Ensure careful and rigorous follow-up with VIP requests • Manage group and seminar booking requests • Ensure quality follow-up and efficient after-sales service: disputes, cancellation conditions, booking commissions... • Provide regular reporting to management • Use CRM and booking tools in compliance with established processes • Participate in the improvement of internal procedures and in the rise in quality of the service

• Reviews company current investor relations strategies, outreach, feedback and provides advice on opportunities to refine, redirect or double down as appropriate. • Performs comprehensive competitive analysis, including financial metrics, forward guidance, disclosure trends, differentiation tactics. • Develops guidance models incorporating client operational guidance and analyst models to understand points of divergence that may effect valuation. • Reviews current shareholder base and recommends targeting and relationship-building initiatives to adjust as needed. • Monitors operational changes through ongoing contacts with company management, and develops investor relations messages based on these changes • Works with the legal team to ensure company spokespersons understand how to work with and within RedFD requirements • Provide recommendations for key company policies such as quiet periods, guidance, key spokespersons, social media use, etc. • Review and edit presentations, press releases, and other communication materials for earnings releases, industry events, and presentations to analysts, brokers, and investors • Strategize on messaging framework and review content for annual reports, SEC filings, and proxy statements • Make recommendations to keep the investor relations website up to date and aligned with investor and analyst expectations • Monitor and summarize analyst reports for the company and key competitors/aspirational market leaders for senior management and provide key thematic recommendations for company positioning. • Support executive preparation for conferences, road shows, earnings conference calls, and investor meetings • Provide feedback to management regarding the investment community's perception for use in future interactions, operational decision making, and strategic planning • Recommend opportunities to educate the broader employee population about the company’s investor perception and how operations impact valuation.

• Coordinates with the Public Engagement (PE) division works with staff, including directors and managers across Digital Marketing and Supporter Engagement, Brand and Engagement, Design and Content, Senior Leadership Team, Executive Office, Policy and Practice, and Impact Resource Development teams. • Support efforts to build, sustain, and activate members of the Oxfam Action Network for an Equal Future and other supporters through in-person activations, volunteer leadership development, and advocacy to external stakeholders on issues that drive inequality. • Create both digital and in-person engagement plans and tools to grow support for Oxfam, while helping supporters build and strengthen their own networks and directly influence external stakeholders. • Execute organizing plans that drive public engagement across advocacy and brand campaigns. • Plan at least 3 major public-facing events and/or physical activations per year (e.g., stunts, rallies, festivals, town halls) to recruit and cultivate new Action Network members and supporters. • Implement strategies that link local organizing efforts with national narrative, brand, and advocacy goals. • Design and deliver training materials, digital content, and educational tools to support Action Network members and other volunteers.

• Coordinate with a diverse range of teams including directors, managers, and communication professionals. • Execute organizing plans that drive public engagement across advocacy and brand campaigns. • Plan major public-facing events and/or physical activations per year to recruit new Action Network members. • Identify, recruit and support a diverse cohort of volunteers in strategic markets. • Implement strategies that link local organizing efforts with national narrative and advocacy goals. • Build relationships with and facilitate engagement with influential supporters and strategic allies. • Design and deliver training materials and educational tools for Action Network members. • Support peer-to-peer learning and a culture of joy, inclusion, and shared purpose among volunteers. • Collaborate with internal teams to ensure an integrated supporter journey. • Utilize digital organizing tools to track engagement and analyze organizing and volunteer data.