• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. • Drives customer satisfaction through service excellence. • Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections. • May assist more experienced technicians on basic and more complex repairs/resolution. • Effectively communicate and partner with teammates and colleagues. • Follow appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. • Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction. • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area. • When trained, able to share on-call responsibility. • Document all repair actions and submit reports/summaries according to schedule. • Ensure proper care of spares, tools, and test equipment, and ensure calibration.

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. • Drives customer satisfaction through service excellence. • Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections. • May assist more experienced technicians on basic and more complex repairs/resolution. • Effectively communicate and partner with teammates and colleagues. • Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation. • Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction. • Document all repair actions and submit reports/summaries according to schedule. • Ensure proper care of spares, tools, and test equipment, and ensure calibration. • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. • Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM. • Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

• Perform preventive maintenance and emergency repair services on commercial HVAC systems, including packaged units, air handlers, chillers, boilers, and associated equipment • Maintain, operate, and troubleshoot electrical distribution systems, plumbing systems, building automation controls, and fire/life safety systems • Execute assigned work orders using CMMS technology with minimal supervision • Conduct facility inspections and due diligence assessments, reporting conditions that impact client operations • Travel to multiple client locations within assigned geographic territory using company vehicle • Plan and prioritize work assignments independently across multiple sites • Identify and recommend energy savings opportunities through system optimization • Maintain professional client relationships and communicate effectively with property management teams • Perform building envelope maintenance, interior/exterior repairs, grounds maintenance, and parking lot systems • Operate and maintain production equipment as it pertains to assigned facilities • Study and maintain proficiency with various building systems, equipment, and emerging technologies • Respond to on-call duties and overtime requirements as business needs dictate

• Diagnose and repair fountains, vendors, coolers, and other beverage dispensing equipment to customers’ satisfaction • Properly manage tools and parts and maintain records and reports • Provide great customer service and communication