• Coordinating destination operations by maintaining strong vendor relationships • Ensuring accurate product information and monitoring service quality • Overseeing transfers and excursions • Conducting quality assurance checks • Responding to incidents in accordance with company protocols • Supporting implementation of local Emergency Response Plan tasks as required • Reporting and escalating local incidents through established system • Communicating operational updates and issues upwards • Collaborating with internal teams to improve service delivery and processes

Role Description Wagon Hill Home Loans is hiring a Mortgage Loan Originator (Builder / Construction-to-Perm Specialist). This is not a traditional mortgage role. As the dedicated lending partner to Tilson Homes, you will operate at the intersection of homebuilding and mortgage banking—helping customers finance custom homes built on their own land. You will engage customers early in their journey—pre-qualifying them and understanding their financial goals before construction begins—and remain their trusted advisor through completion, ultimately delivering the permanent financing that pays off the interim construction financing provided by Tilson. This remote role offers a consistent flow of builder-referred business, deeper customer relationships, and the ability to differentiate through expertise—not just rate. Responsibilities - Engage Early & Pre-Qualify - Meet customers at the start of their homebuilding journey to assess qualifications and align financing with their goals. - Own the Relationship - Serve as the primary mortgage advisor from initial consultation through closing. - Execute Construction-to-Perm Loans - Structure and originate the permanent financing that replaces interim construction funding. - Drive Confidence & Affordability - Clearly communicate options, payments, and strategies so customers can move forward with confidence. - Partner with Builder Sales Teams - Collaborate with Tilson sales to integrate financing into the homebuying process and improve conversion. - Ensure a Smooth Process - Coordinate with processing, underwriting, and closing to meet timelines and deliver a seamless experience. - Maintain Compliance - Ensure all loans meet regulatory and company standards with accuracy and quality. What Sets This Role Apart - Early influence in the customer journey + full-cycle loan execution - Built-in lead flow from a builder partnership - Specialized focus in construction-to-perm lending - Direct impact on home sales and customer experience Qualifications - Experience: 2+ years in mortgage origination (construction or builder lending preferred) - Licensing: Active NMLS license (Texas required; additional states a plus) - Knowledge: Conventional, FHA, VA, and construction-to-perm lending - Consultative Approach: Ability to guide customers through complex decisions - Collaboration: Comfortable working closely with builder sales teams - Communication: Clear, proactive, and customer-first mindset Benefits - We believe financing should enable homeownership—not complicate it. - In partnership with Tilson Homes, we provide a more thoughtful, transparent, and customer-focused lending experience tailored to how homes are actually built.

Role Description We are seeking a driven and organized Client Experience Coordinator to oversee client communications, coordinate service details, and ensure every interaction reflects a smooth, professional, and high-quality experience. This fully remote position is ideal for someone who thrives behind the scenes, enjoys managing moving parts, and takes ownership of client satisfaction from start to finish. This role is well suited for self-motivated individuals who can work independently while leveraging structured systems, tools, and training provided. If you're proactive, dependable, and confident managing workflows in a remote environment, this opportunity offers flexibility and long-term growth potential. - Oversee ongoing client communications and service workflows - Ensure timely follow-ups, confirmations, and status updates - Coordinate scheduling, documentation, and client requests with accuracy - Proactively identify and resolve issues to maintain a seamless experience - Maintain detailed records and contribute to workflow improvements - Deliver consistent, professional support throughout the client journey Qualifications - Strong communication, organization, and problem-solving skills - Client service, account management, or customer-facing experience preferred (not required) - Ability to work independently while utilizing provided systems and resources - Detail-oriented, reliable, and deadline-driven - Tech-comfortable and adaptable to new platforms - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Benefits - 100% remote flexibility - Structured onboarding and ongoing support - Clear processes and systems provided - Growth opportunities within a supportive, team-focused environment

• Drive sales in assigned territory to maximize approved business objectives • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans • Understands and leverages internal reports and analytics to assist with identifying opportunities • Collaborate effectively and compliantly with cross-functional colleagues