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eBay

We connect people and build communities to create economic opportunity for all.

Onboarding Advisor, German Market

AdvisorGeneralFull TimeRemoteJuniorTeam 10,001+Since 1995H1B SponsorCompany SiteLinkedIn

Location

Ireland

Posted

20 hours ago

Salary

€45.2K / year

Seniority

Junior

Bachelor Degree1 yr expEnglishGerman

Job Description

Onboarding Advisor, German Market

eBay

• Guide merchants through a structured onboarding journey, from account setup and listing launch to achieving their first verified GMV on eBay. • Manage activation pipelines, track onboarding milestones, and contribute to activation targets, velocity metrics, and operational performance reviews. • Build trusted relationships with merchants, proactively identifying and resolving technical, operational, and compliance-related barriers to growth. • Use eBay systems and tools to document customer interactions, monitor onboarding progress, and support performance against commercial objectives. • Provide consultative support on marketplace growth strategies, cross-border shipping programs, billing setup, technical integrations, and other aspects of the seller lifecycle. • Partner with Business Development teams and Vertical Managers to deliver a seamless onboarding experience while educating sellers on platform enhancements, new product releases, and marketplace best practices.

Job Requirements

  • 1+ years of experience in e-commerce, account management, sales onboarding, or a related customer-facing commercial role.
  • Demonstrated ability to achieve performance goals, with an understanding of sales funnels, conversion metrics, activation performance, and pipeline management.
  • Strong organizational skills and attention to detail, with the ability to manage multiple onboarding activities while maintaining a high-quality customer experience.
  • Effective communication and relationship-building skills, with the ability to engage international merchants and collaborate across cross-functional and geographically distributed teams.
  • Knowledge of e-commerce business models, online marketplace operations, multi-channel selling, merchant onboarding processes, and technical platform integrations.
  • Strong problem-solving and adaptability skills, full fluency in English and German.

Benefits

  • 5% Language Differential
  • Annual Bonus Plan
  • 25 days Holidays
  • Educational Assistance
  • Healthcare Plan
  • Life Assurance
  • Pension Plan
  • Sabbatical every 5 years

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