Lehigh Valley Health Network logo
Lehigh Valley Health Network

Life is full of partners. Your health deserves one, too.

Care Continuum Partner

Affiliate ManagerAffiliate MarketingFull TimeRemoteSeniorTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

3 days ago

Salary

0

Seniority

Senior

High School5 yrs expEnglish

Job Description

Care Continuum Partner

Lehigh Valley Health Network

• Serves as the main liaison between the patient, family, and clinical team • Coordinates, navigates, and schedules all aspects of patient care • Participates in pre-visit planning for smooth operations • Provides support regarding referral management and intake • Coordinates complex appointments across patient continuum of care • Conducts patient outreach and follow-ups on appointment needs • Communicates using various platforms including telephone and virtual solutions • Facilitates communication among clinical care teams and supportive services • Creates a warm and welcoming environment for patients and families

Job Requirements

  • High School Diploma/GED
  • 2 years experience interacting with patients
  • 3 years experience working in a complex health system environment or related field
  • Ability to handle numerous tasks at the same time
  • Superior customer service skills
  • Working knowledge of basic computer functionality
  • Effective and professional written and verbal communication
  • Ability to maintain strict confidentiality
  • Critical thinking skills and solutions-focused approach

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Employee wellness programs

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