• Review current client billing and revenue cycle processes to identify opportunities for improvement • Support new client onboarding and RCM implementation activities • Assist with software configuration, workflow design, and operational setup • Provide consultative guidance on billing workflows, operational efficiencies, and best practices • Monitor operational performance across assigned RCM accounts • Track key revenue cycle metrics, account deliverables, and open action items • Assist with claim, denial, aging, and payment follow-up coordination • Support account managers with client requests and operational reporting • Coordinate issue resolution between billing teams, clients, and internal stakeholders • Develop expertise in platform functionality, payer workflows, and implementation methodologies • Create and maintain onboarding documentation, process guides, training materials, and standard operating procedures • Conduct client training sessions and support user adoption efforts • Identify operational risks, workflow bottlenecks, and process improvement opportunities

Role Description The primary purpose of the Utilization Review Specialist is to create and manage the flow of revenue for each client through liaison with insurance companies. The Utilization Review Specialist establishes a file on all incoming clients with insurance and maintains authorization for reimbursement from pre-certification through continuing stay reviews through discharge or referral. The Utilization Review Specialist uses communication, reading and writing skills to establish the best, most accurate position of need for each client to ensure maximum reimbursement for care and appropriate reimbursement for the level of care being provided. The Utilization Review Specialist has skills in gathering information from clinicians, navigating EMRs, and creating cases for presentation. - Gather all information salient to insurance reimbursement. - Call insurance companies to obtain precertification or concurrent certification concurrent with the level of care. - Establish positive relationships with insurance providers. - Identify trends in reimbursements and report out to supervisor through verbal report and generation of graphics. - Work closely with all departments. - Keep accurate records of all transaction and communication with insurances. - Accurately transfer all information to the Billing Department. - Provides corrective criticism and peer review. - Reported to work as assigned and keep workplace professional. - Maintain acceptable overall attendance. - Promote a favorable/positive work atmosphere. - Maintains safety of the physical environment. - Communicate effectively both orally and in writing. - Independently solve problems and follow through. - Organize and function independently in an office environment. - Other duties as assigned. Qualifications - High School Graduate or equivalent. Post high school training in the medical field, the insurance field or in the behavioral health field preferred. - A minimum of two years in the field of medicine, chemical dependency/substance abuse/psychiatric setting or human services field. Experience in third party reimbursements. - Licensure in nursing, social services helpful but not required. - Ability to work as a team member and have management, communication, organizational and interpersonal skills. - Ability to work under stressful conditions and be flexible in relation to department needs. - Understanding of medical and behavioral health terminology. - Demonstrates Proficiency in Verbal and Written Communication Skills. - Knowledge of State and Federal Statutes Regarding Patient Confidentiality Laws. - Knowledge of Drug-Free Workplace Policies. - Knowledge of Corporate Integrity and Compliance Program. - Knowledge of current utilized technology. - Understanding of Insurance policy coverage limits. - Proficient in Microsoft Office. - Satisfactory CORI and background check. - Satisfactory drug screen. Additional Information Part Time Remote Role

• Retouch high-end jewelry product photos for e-commerce and marketing • Enhance the natural beauty, glow, and brilliance of gemstones such as moonstones, opals, diamonds, and other precious stones • Improve shine, reflections, and overall visual appeal while keeping the final result realistic and true to the product • Ensure consistent color accuracy and premium image quality across all assets

Role Description The Mortgage Underwriter III position requires a minimum of 4 years of current mortgage underwriting experience to include 2 years of government underwriting. Must be DE and SAR approved. Essential Functions - Validate the accuracy of all calculations and loan documentation provided. - Responsible for underwriting all mortgage loan types including all government loans. - Completes a thorough analysis of loan files to determine guideline compliance with Keesler Federal, GSE agency, and investor guidelines. - Analyze Credit, Capacity, Capital, Collateral, and Character to ensure the file meets guidelines and regulatory requirements. - Maintains service levels to provide established turn times. - Provides general guidance to Loan Processors and Loan Originators for loan file. - Assists in internal quality control, audit review issues, and responds to audit findings. - Stays updated on PMI, GSE, and Portfolio Loan Products. - Maintains up-to-date knowledge of Mortgage policies and guidelines. - Responsible for compliance with all Federal Mortgage regulations. - Proficient in all mortgage department systems related to underwriting. - Ensures compliance with applicable federal, state and local laws and regulations. - Maintains knowledge of and adheres to Keesler Federal internal compliance policies and procedures. - Addresses loan issues in a timely manner to ensure an extraordinary member experience resulting in no disruption to closing date established at time of origination. - Mentor Mortgage Loan Underwriters I and II with loan decision-making. - Responsible for compliance with all Federal regulations, including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Ability to Repay/Qualified Mortgage Rule and TRID. - Other duties as assigned. Qualifications - Bachelor’s Degree in a related field or equivalent combination of education and experience preferred. - Direct Endorsement Certification and SAR approval required. - Minimum of 4 years of current mortgage underwriting experience required. - 2 years of government underwriting experience required. - Advanced underwriting, advanced tax return analysis, advanced collateral assessment (appraisal analysis). - Expert knowledge with FHA Connection, FHA EAD, VA WEB LGY, USDA GUS, DU, and LPA. - Advanced ability to analyze complex income, assets, credit and collateral. - Advanced problem solving, analytical and resolution skills. Requirements - Proficient in the use of computers and standard office technology, including Microsoft Office applications (Word, Excel, Outlook, and Teams). - FHA Direct Endorsement Certification and VA SAR approval. Interpersonal Skills - Demonstrates the ability to interact professionally and respectfully with members, coworkers, and external partners. - Communicates information clearly and effectively, both verbally and in writing, and listens attentively to understand questions or concerns. - Maintains a courteous, cooperative, and service-oriented approach in a variety of work situations. - Builds positive working relationships and contributes to a collaborative, inclusive, and member-focused environment. Physical Demands The physical demands described below are representative of those that may be associated with performing the essential functions of this position. The essential functions of this role can be performed with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA) and applicable federal, state, and local laws. - While performing the duties of this job, the employee may be required to remain in a stationary position for extended periods, move within the work environment, and operate a computer and other standard office equipment. - Job duties may also involve the use of hands and arms to operate tools, devices, or controls, and to exchange information using various communication methods. - Occasional postural activities such as bending, kneeling, crouching, or stooping may be required. - The position may occasionally require lifting or moving items weighing up to 15 pounds. Work Environment The work environment is primarily a professional office or branch setting, with a focus on member service and collaboration. The role may require working in shared workspaces and interacting with members, coworkers, and vendors through various communication methods. Declaration The Human Resources department retains the sole right and discretion to make changes to this job description.