Experimentica

• Review current client billing and revenue cycle processes to identify opportunities for improvement • Support new client onboarding and RCM implementation activities • Assist with software configuration, workflow design, and operational setup • Provide consultative guidance on billing workflows, operational efficiencies, and best practices • Monitor operational performance across assigned RCM accounts • Track key revenue cycle metrics, account deliverables, and open action items • Assist with claim, denial, aging, and payment follow-up coordination • Support account managers with client requests and operational reporting • Coordinate issue resolution between billing teams, clients, and internal stakeholders • Develop expertise in platform functionality, payer workflows, and implementation methodologies • Create and maintain onboarding documentation, process guides, training materials, and standard operating procedures • Conduct client training sessions and support user adoption efforts • Identify operational risks, workflow bottlenecks, and process improvement opportunities