• Define the right problems before any analysis and understand what business question it's answering • Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics • Bring recommendations to counterparts in product, growth, finance, or operations, telling them what's happening, why, and what next steps should be

• Define the right problems before any analysis; understand what business question it's answering and what decision it will inform. • Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics. • Bring recommendations to your counterparts in product, growth, finance or operations, telling them what's happening and why, along with next steps.

• Define and execute Hilo's Business Intelligence strategy, enabling data-informed decision making across the organisation. • Act as a strategic partner to Finance, Product, Commercial, Clinical and Leadership teams. • Translate complex business challenges into scalable analytics solutions and actionable insights. • Own the evolution of Hilo's BI capability, driving reporting excellence, data governance and self-service analytics. • Deliver timely, accurate and actionable insights that support operational and strategic decision making. • Collaborate with business leaders to identify analytical opportunities and define reporting requirements. • Drive adoption and continuous improvement of reporting and analytics tools across the organisation. • Monitor and enhance reporting performance, usability, and stakeholder satisfaction. • Maintain, establish BI standards, governance frameworks, and best practices to ensure consistency, scalability, and reliability across analytics solutions. • Champion a data-driven culture across the organisation by promoting the effective use of data in decision-making.

• Partner with account executives on discovery, and meet with partners to shape fraud and identity strategies that mitigate risk. • Translate analysis into compelling, executive-ready narratives and presentations aligned to the value of the proposed solution. • Act as the analytical and technical thought partner to the sales team, ensuring alignment with each partner's needs. • Build, coach, and scale the Solutions Analytics team, establishing best practices and raising the bar across the group. • Expand the team's scope beyond pre-sales retros into pipeline analytics and deeper, ongoing partner consulting. • Design and execute analysis for white papers and other industry materials — surfacing relevant insights, such as emerging fraud tactics, and collaborating on publishing. • Develop and maintain durable, trusted relationships with partners over the full lifecycle.