Role Description Oversee timely and accurate application of sponsor payments against sponsored projects in our clinical trials management system. - Maintain meticulous payment records and communication logs within the clinical trials management system to support internal tracking and ensure strict compliance with institutional guidelines. - Partner closely with the accounts receivable team, clinical trials management system helpdesk, and clinical research sites to resolve issues with study build configurations. - Work directly with clinical research sites to facilitate the completion of missing patient visits within the clinical trials management system to unlock revenue. - Collaborate with sponsors to investigate, clarify, and resolve payment discrepancies, unapplied balances, and other financial inquiries, ensuring transparency and alignment between sponsor records and internal systems. - Foster collaborative relationships and seamless communication across a diverse range of internal and external stakeholders to obtain accurate financial reporting. Qualifications - High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required. Requirements - Strong foundational understanding of clinical trial agreements, clinical research revenue cycle and Medicare coverage analyses. - Advanced proficiency with clinical trials management systems. - Clinical Conductor experience is highly preferred. Benefits - Paid time off (PTO) - Various health insurance options & wellness plans - Retirement benefits including employer match plans - Long-term & short-term disability - Employee assistance programs (EAP) - Parental leave & adoption assistance - Tuition reimbursement - Ways to give back to your community

Role Description Dictaminación y resolución de las aclaraciones de los clientes por CC & APP. Gestor de recuperaciones por medio de los contra cargos nacionales e internacionales. Atención de controversias PROFEECO/CONDUSEF Generador de Inputs para reportes regulatorios. Responsabilidades: - Analizar y dictaminar en el tiempo establecido la solicitud de aclaraciones por parte de los clientes Spin. - Gestionar tiras Auditoras y comprobantes de compras ante Prosa. - Gestionar y dar seguimiento a contracargos de acuerdo a las reglas CID cuando sea requerido. - Realizar contracargos ante Visa para las aclaraciones internacionales. - Identificar y dar seguimiento a incidencias relacionadas con afectaciones a la cuenta del cliente. - Realizar abonos anticipados para cargos no reconocidos. - Solicitar y dar seguimiento a abonos manuales cuando se requieran. - Actualización y análisis de reportería de aclaraciones y Dashboard. - Seguimiento de recuperaciones y costos del área por el contracargos y peticiones de soporte. - Realizar el dictamen de la aclaración para informar al cliente vía correo electrónico, así como realizar envío masivo de correos con dictamen o solicitud carta de aclaración según sea requerido. - Atención a casos especializados por UNE, CONDUSEF y PROFECO cumpliendo con tiempos y formas. - Realizar análisis y canalizar las aclaraciones que presenten riesgo a Prevención de Fraudes / SI para su análisis y dictaminación. - Solicitar Tiras Auditoras y comprobantes de compras. Company Description En Spin estamos comprometidos con construir un lugar de trabajo diverso e inclusivo. Creemos en la igualdad de oportunidades y promovemos un entorno libre de discriminación por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad o cualquier otra condición legalmente protegida.

Role Description Reporting Analyst will deliver accurate, timely, and actionable reporting that supports business decisions and client outcomes. This role partners with internal and external stakeholders to translate business questions into clear analysis, manage a high volume of varied reporting requests, and ensure outputs are accurate, well-documented, and fit for business use. The ideal candidate is energized by solving diverse data problems, communicates proactively, treats data quality and privacy as non-negotiable, and brings a service-oriented mindset to supporting stakeholders and teammates. - Ad hoc reporting - Respond to ad hoc data requests from stakeholders, translating business questions into clean, accurate analysis with appropriate context. - Receive, triage, and fulfill the ad hoc requests within established SLA targets. - Maintain a request queue, communicate status proactively, and flag capacity conflicts during peak periods. - Identify recurring ad hoc requests and escalate candidates for automation or standard report development. - Handle sensitive data, including PHI and/or PII, in accordance with company policies, privacy standards, and applicable regulatory requirements. - Data Quality & Process Improvement - Perform data validation, reconciliation, and quality checks to ensure outputs are accurate, complete, and fit for business use. - Monitor re-run rates and analyze root causes; partner with the data visualization team to close self-service reporting gaps that drive ad hoc volume. - Document report specifications, data dictionaries, and business logic for all standard and recurring outputs. - Contribute to data catalog initiatives. - Technical Skills - Write production-quality SQL to extract, transform, and validate data from multiple sources. - Use Python for data wrangling, automation of recurring processes, statistical analysis, and lightweight tooling. - Maintain a personal queue of both ad hoc and recurring work, managing competing priorities transparently and proactively. - Document your work — queries, logic, and outputs — so your analyses are reproducible and your teammates aren't starting from scratch. - Build and maintain a library of parameterized report templates to reduce per-request development time. Qualifications - Education & Experience: - 2 - 5 years experience in a reporting analyst role, ideally in a client-facing or multi-stakeholder environment in financial services or healthcare. - Experience managing a high volume, varied requests across multiple stakeholder types. - Bachelor’s Degree in Data Analytics, Information Systems, Statistics, Mathematics, Computer Science, Engineering, Data Science, or similar. - Skills & Abilities: - Strong, production-quality SQL – experience with complex joins and query optimization. - Proficiency in Python for data manipulation, automation, and analysis. - Use request management tools to track intake, prioritization, status, SLAs and delivery history. - Clear written and verbal communication. - Ability to prioritize under deadline pressure. - High attention to detail and built-in instinct to QA your own work. - Familiarity with data warehouse environments (Snowflake, BigQuery). - Familiarity with AI-assisted coding or analytics tools, such as Claude Code, GitHub Copilot, or similar. - Experience with Git Repo or similar. - Experience with BI platforms (Tableau, Power BI, Looker). - Ability to collaborate with data engineering, data visualization, product, operations, compliance, or account management as appropriate. - Exposure to account management, financial services, and/or healthcare.

Role Description This is a full-time opportunity to join an Analyst team that will play a key role in supporting Totalis Benefits and their clients. You’ll be joining a collaborative, team-oriented environment where you'll grow alongside peers and receive guidance from experienced professionals. In this role, you’ll assist with key aspects of the marketing and client service process, help prepare presentations and analysis, and provide valuable support to senior team members. You’ll also begin building relationships with broker partners and carriers, laying the foundation for a successful career in the employee benefits industry. If you're eager to learn, ready to contribute, and excited about being part of a brand-new team with room to grow, this is a great opportunity to take that next step. Essential Duties and Responsibilities - Manage the Request for Proposal Process including but limited to: - Gathering necessary marketing materials needed for a clean quote submission from our broker partners. - Prepare RFP and send to carriers, using appropriate tools such as Excel or other rating engines. - Collaborating and negotiating with carriers on quotes. - Organizing all data into a marketing analysis format. - Provide broker partners with a recommendation driven by RFP analysis. - Ensure all client data is entered into the appropriate system in a timely manner and that documents are stored appropriately in file system. - Understand, interpret and articulate carrier and vendor responses to broker partners. - Develop effective relationships with broker partners and carrier contacts. - Deliver sold case notice to appropriate carriers when coverage moves/sells. Qualifications - Familiarity with ancillary benefit plan designs, contracts, carrier offerings, benefits marketplaces, and current industry trends is a plus. - Detail oriented. - Strong organizational skills. - Comfortable learning and using new technologies and systems. - Ability to express ideas clearly in both written and oral communications. - Effective time management and decision making skills. - Expert-level Microsoft Excel and PowerPoint skills. - Diligent follow up skills. Requirements - Bachelor's degree and internship experience OR high school diploma with at least 4 years of direct group benefits experience. - Experienced in Excel utilizing advanced formulas, pivot tables, and data analysis tools. - Strong interest in employee benefits and the insurance industry. Benefits - Competitive salary. - PTO & paid holidays. - 401(k) with match. - Exclusive discount programs. - Health & wellness programs. - Performance-based incentives.