Louisville, Kentucky-based Humana is a leading healthcare company that offers a variety of health, wellness, and insurance products and services designed to off
Senior Content Designer
Location
United States
Posted
8 days ago
Salary
$86.3K - $118.7K / year
Seniority
Senior
Job Description
Senior Content Designer
Humana
• Drive content design for features and journeys using research, analytics, and content assessments (audits, inventories, touchpoint mapping) • Translate research, stakeholder, and journey insights into clear, actionable digital experiences • Plan and execute content across the product lifecycle, including creation, review, approval, and QA • Simplify complex, regulated healthcare information with clear, accessible content across UI, microcopy, and multi-channel experiences • Structure content for usability and findability, contributing to information architecture, navigation, and taxonomy • Partner cross-functionally with product management, product design, research, engineering, legal and compliance • Apply and contribute to guidelines, standards, and tools to ensure consistency and quality • Drive optimization using analytics, VOC data, and testing to improve performance
Job Requirements
- 5+ years in content design, UX writing, or content strategy, with experience owning content from discovery through delivery and iteration
- Strong writing and editing skills, with the ability to simplify complex or regulated information
- Experience conducting content audits, research, and developing data-informed content strategies
- Solid understanding of information architecture, content structures (taxonomies, models), and findability, with familiarity in accessibility and brand/style standards
- Proven cross-functional collaboration and a portfolio demonstrating end-to-end work and measurable impact
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities
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