• Client Relationship Management for Design Partners: Lead the client-facing aspects of product launches for design partners. • Project Management for Partner Integrations: Oversee the technical and operational aspects of partner integrations, ensuring smooth and timely project execution. • SOW Approval: Responsible for the sign-off of custom SOWs created for integration customers. • Liaison Between Product and Customer Success Teams: Serve as the bridge between Customer Success and Product teams. • Process Optimization and Enablement: Develop and refine processes for onboarding, customer feedback loops, and internal playbooks. • Manage the overall project charter, collaborating with various stakeholders from Sales, Account Management, Marketing, Product, Engineering, Success, Risk, and Support. • Maintain highly organized and comprehensive internal and external documentation. • Provide regular project updates to key stakeholders and executive management. • Participate in relevant client-facing meetings with key stakeholders, steering and influencing where necessary. • Negotiate customer requests while balancing needs with system capabilities, business impact, resources, and timelines. • Engage with technical stakeholders to solution, document, test, and deploy various integration workflows and configurations. • Accountable to revenue attainment on new logo bookings through user and product adoption.

Role Description We're looking for an experienced Senior Partner Program Manager to own partner pricing strategy, partner deal support, and pricing enablement across Datadog's Channels & Alliances organization. In this role, you'll serve as the subject matter expert for partner pricing, helping shape how Datadog structures, operationalizes, and scales partner pricing across its ecosystem. You'll act as the primary liaison between Channels & Alliances and Deal Desk, ensuring partner-specific pricing requirements, commercial frameworks, and program considerations are represented in Datadog's broader pricing strategy and processes. You'll support both internal teams and external partners by providing guidance on pricing models, deal structures, incentives, and commercial programs. You'll also own pricing enablement for the partner organization, developing training content and onboarding programs that help Partner Sales Managers confidently navigate Datadog's evolving pricing landscape. This is a highly cross-functional role that requires deep experience with Deal Desk, partner commercial models, and SaaS pricing, along with the ability to translate complex pricing concepts into scalable programs, tools, and training. What You'll Do - Own global partner pricing for the Datadog Partner Network - Serve as the Channels & Alliances subject matter expert for partner pricing, commercial frameworks, and deal strategy - Act as the primary liaison between Channels & Alliances and Deal Desk for partner-related pricing, discounting, incentives, and program requirements - Advise Partner Sales Managers (PSMs) and partners on pricing models, deal structures, partner benefits, and commercial considerations - Support partner-facing pricing conversations and help partners understand Datadog's consumption-based pricing model - Partner with Deal Desk, Finance, Operations, Legal, and Leadership teams to evaluate and operationalize new partner pricing models, incentives, and commercial programs - Ensure partner-specific pricing requirements are reflected in company-wide pricing processes, policies, systems, and tools - Develop scalable documentation, playbooks, FAQs, and resources that improve pricing consistency across the partner organization - Create and deliver onboarding and ongoing enablement programs for Partner Sales Managers related to partner pricing, deal strategy, and commercial programs Qualifications - 8+ years of experience in Deal Desk, Partner Operations, Revenue Operations, Pricing Strategy within a SaaS or technology company - Direct experience working with Deal Desk to support pricing strategies, discounting frameworks, approvals, and complex deal structures - Proven experience supporting partner programs that include pricing, incentives, rebates, referrals, discounts, strategic collaboration agreements, or other commercial constructs - Strong understanding of SaaS pricing models, including experience supporting consumption-based or usage-based businesses - Experience serving as a trusted advisor on pricing and commercial strategy for partner-facing teams - Demonstrated ability to translate complex pricing concepts into scalable processes, tools, and enablement programs - Excellent communication, presentation, and stakeholder management skills Bonus Points - Experience owning or contributing to pricing calculators, quoting systems, CPQ tools, or commercial operations platforms - Experience building and delivering pricing enablement programs at scale - Experience supporting global partner organizations and regional sales teams - Quantitative background in business, economics, finance, mathematics, analytics, engineering, or a related discipline - Background in SaaS and/or consumption-based software platforms Requirements This role reports to the Manager, Global Partner Programs, Channels & Alliances. Benefits - Competitive salary and equity package - Variable compensation based on skills, qualifications, and experience - Comprehensive and inclusive employee benefits including healthcare, dental, parental planning, and mental health benefits - 401(k) plan and match - Paid time off - Fitness reimbursements - Discounted employee stock purchase plan Salary The reasonably estimated yearly salary for this role at Datadog is: $131,000 — $164,000 USD.

Role Description We are seeking a highly motivated and detail-oriented Pharmacy Program Manager, Clinical Services to drive the execution of our clinical services programs across the national pharmacy store network. This individual will report to the Senior Director, Patient Experience and Clinical Programs, and will be responsible for developing and translating strategies to the stores and arming our pharmacy teams with the tools and resources they need. We are seeking someone who is passionate about our mission of increasing access to care across Canada, particularly in the rural and remote communities we serve. This is a fully remote position, with hybrid/on-site options available for those who wish to work from our Toronto Corporate Office. Given the nature of this role, some traveling to visit stores across Canada is expected. Key Responsibilities - Pharmacy Operations: - Collaborate on pharmacy workflow process changes with Director, Workforce Planning & Process Optimization and Regional Clinical Directors - Develop standard operating procedures for different types of clinical services based on regional and national regulatory guidelines - Develop detailed job aides and training programs to support store teams - Identify, audit, and roll-out physical store infrastructure and layout changes to support increased clinical services delivery - Project Management and Change Management: - Implement project management tools to manage risks, escalate and resolve issues, track clinical services progress against goals - Conduct regular reporting to track store, region, and national progress against corporate goals and prepare updates for the Senior Leadership Team - Develop and deploy change management strategies to secure store buy-in and engagement, such as communications, marketing materials, recognition and rewards, training and support plans - Cross-Functional Collaboration: - Facilitate cross-functional reviews to ensure collaboration and best practice sharing across regions - Partner with Human Resources to identify incentive structures to motivate store teams - Partner with IT teams to identify and implement tools to support scheduling, clinical documentation, and workflow support - Partner with Analytics teams to build and monitor real-time reports to track clinical services progress against goals, driving insights on opportunities for intervention - Partner with Marketing teams to design and execute marketing campaigns to generate patient demand and awareness for services Qualifications - Registered Pharmacist with practical clinical experience preferred - In-depth knowledge of pharmacy retail operations and regulatory requirements - 5+ years of experience in a health services environment, retail pharmacy preferred - An undergraduate degree in Project Management, Health Care/Informatics, Business Administration, or related field is an asset - Strong strategic planning and execution skills - Ability to influence without authority, gaining buy-in from stakeholders at different levels - Analytical mindset with the ability to make data-driven decisions - Superior interpersonal skills, excellent verbal and written communication skills - Build and maintain relationships by engaging leaders to establish credibility, solve problems, build consensus - Experience leading change management programs and driving customer adoption - Strong team player with the ability to lead, influence, and solve problems as they arise within diverse functional groups - Creative thinker with ability to think outside the box and come up with innovative solutions Benefits - Flexibility for remote work - Competitive compensation - Annual Bonus - Retirement Plan - Comprehensive Flex benefit programs - A challenging fast-paced team environment with one of the fastest growing companies in Canada - Opportunity to build & innovate to continuously improve our processes & procedures

• Build, lead, and continuously improve the NPN Rebate Program, including program structure, payout tiers, eligibility criteria, and performance thresholds that incentivize partner growth and drive measurable revenue outcomes. • Build and provide assets for company-wide and outside applications to improve partner benefits programs. • Engage with partners and internal team members to provide training and mentorship on program benefits. • Partner with sales and business leadership to identify and develop key program initiatives to achieve business goals. • Carry out and support regular reporting and business reviews with fellow team members within the company. • Drive program communication strategy to increase program awareness, benefits, and participation requirements.