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Restoration Estimator
Location
United States
Posted
12 days ago
Salary
$90K - $100K / year
Seniority
Senior
Job Description
Restoration Estimator
SERVPRO
• Review scope notes, moisture logs, and photos to draft accurate, timely insurance mitigation estimates (Water, Fire, Smoke, Mold, EMS, etc.). • Act as the critical bridge between our field teams, insurance adjusters, and Third-Party Administrators (TPAs) to ensure strict program compliance and swift approvals. • Write comprehensive, accurate mitigation estimates for Water, Fire, Smoke, Mold, and Emergency Mitigation Services (EMS) using both Xactimate and Symbility. • Navigate, upload, and manage strict compliance metrics within major TPA programs (Alacrity, Sedgwick, Lionsbridge, Westhill, etc.). • Review field documentation, sketches, photos, and psychrometric logs to ensure the scope of work aligns with IICRC standards and carrier guidelines. • Monitor assignment queues daily—including weekends as necessary—to ensure all TPA Service Level Agreements (SLAs) are strictly met. • Communicate professionally with insurance adjusters and TPA auditors to justify estimates, resolve discrepancies, and secure timely approvals.
Job Requirements
- 3 to 5 years of dedicated experience writing insurance mitigation estimates within the property restoration industry.
- Expert-level proficiency in BOTH Xactimate and Symbility platforms.
- Extensive, hands-on experience working with TPAs (specifically Alacrity, Sedgwick, Lionsbridge, Westhill, etc.) and a deep understanding of their compliance metrics.
- Ability to work consistently on EST hours (8:00 AM – 5:00 PM) and the flexibility to work weekends to keep estimates compliant.
Benefits
- Home office stipend
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
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