• To work within our Digital Health Services Team to provide stages 2 and 3 of DMS • To conduct Pharmacy Contraception Service consultations, following full training. • Be in contact with our patients daily on the phone, always ensuring patient focus • To provide administrative support for NMS (New Medicine Service), DMS and PCS (Pharmacy Contraceptive Service) and any other requirements for the business • Adhere to all legal, ethical, professional and company requirements • Working within a high-volume environment • Meeting set targets for individuals and team to meet business targets • Working with key teams across the business (customer service, purchasing, operations & pharmacists • Ensuring that the workplace remains fun, relaxed and friendly.

• The Splice Technician Coordinator is integral in facilitating coordination between splice technicians and contracted splice crews. • Providing essential cut sheets and location details to both internal and external teams. • Closely monitoring daily production against work orders. • Overseeing project progression to ensure timely completion. • Maintaining adequate material supplies for splice crews while promptly addressing any supply needs.

• Lead team members by supporting lifting operations of equipment at heights over 250’. • Oversee lifting operations following skills verification of large components and ability to create, review, correct, and amend lifting plans. • Conduct safe and efficient repairs to all Wind Turbine electrical systems. • Perform Lock Out Tag Out (LOTO) of equipment as an Authorized Person. • Conduct pre-task planning, Job Hazard Analysis (JHAs), and Risk Assessments (RAs), and daily safety discussions. • Interact with vendors and customers in a professional manner. • Properly document all work in a variety of electronic formats and provide feedback to the Safety and Quality department for business improvements.

• Responsible for taking incoming requests for first, second level and external appeals while ensuring high level of customer service and maximizing productivity. • Work with appeals team for multiple lines of business such as Commercial, Exchange and Medicare, ensuring the proper submission of appeals for review by pharmacist and medical directors. • Maintain quality and productivity standards for all cases reviewed while meeting established turnaround time requirements. • Remain current on all communications and updated processes relayed through multiple communication channels and apply to daily responsibilities. • Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and policies. • Review all cases received, to verify if case meets qualifications for appeal review. • Performs triple check to ensure quality reviews and handling in accordance with policies and procedures. • Updates case types, sends appeal acknowledgements, and submits case information to independent review organizations. • Communicate effectively with appeal pharmacists regarding internal and external appeals. • Make verbal outreach attempts to obtain necessary information for case review and record accurate information obtained on the call. • Exhibit excellent phone and communication skills while providing complete and accurate information to members and providers. • Performs all other related duties as assigned