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German-Speaking Payment Solutions Agent
Location
Greece
Posted
14 days ago
Salary
€1.3K / month
Seniority
Senior
Job Description
German-Speaking Payment Solutions Agent
CBT
• Handle inbound customer inquiries via phone and email in German • Provide Tier 1 customer support related to invoice explanations and payment clarifications • Update and maintain customer records using internal systems • Follow up on payment- or account-related cases and escalate complex issues when required
Job Requirements
- German: C1 level or higher
- English: B2 level (required for training and internal communication)
- Interest or background in finance, payments, or economics is a plus
Benefits
- Performance bonus: Up to 10% of gross salary, based on targets
- Paid training: 25 working days
- Relocation Support (if applicable)
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