Role Description As the Performance Specialist, you will focus on measurable operational improvement, productivity, and profitability within assigned PPG CDN customers, MSO accounts, and Strategic PPG Customers. You will act as a trusted partner to collision center leadership by delivering PPG Collision Services, operational expertise, and performance-based solutions that strengthen long-term customer relationships and enhance PPG loyalty. You will report to the Collision Performance Manager. - Be a primary support contact for PPG CDN customers, MSO locations, and Strategic PPG customers. - Focus on existing main accounts with an emphasis on retention, growth, and performance improvement. - Partner with PPG sales, leadership teams, and distribution to align service efforts with strategic goals. - Complete all required Workday corporate training, maintaining full compliance with PPG requirements. - Ensure all assigned corporate learning, certifications, and compliance modules remain current. - Conduct structured KPI and performance reviews with important customers. - Develop and track action plans tied to customer goals and agreed performance metrics. - Observe shop workflows and identify constraints improving productivity or profitability. - Be a trusted advisor by connecting operational improvements to measurable outcomes. - Collaborate with PPG sales, Strategic Account Manager, and distribution partners to ensure aligned customer messaging and support. Qualifications - Bachelor's degree or post‑secondary education preferred; comparable combination of education and experience may substitute. - 3+ years of related experience in customer service or sales support. - Demonstrated strength in fostering clear, collaborative communication at every organizational level. - Excellent analytical, organizational, administrative, and follow-up abilities. - MS Office Suite proficiency and familiarity with using a CRM/ERP. - Travel is required for the role. PPG offers a comprehensive monthly reimbursement program to account for business use of vehicle. Requirements - The base salary range for this position is $51,000 to $70,000 CAD, with a possibility of an annual bonus up to 4.5% of base salary. - PPG offers comprehensive benefits such as Health, Dental, Life, Retirement Plan, Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings. - Actual benefit offerings confirmed at the time of hire. Benefits - Health, Dental, Life, Retirement Plan - Paid Vacation & Holidays - Employee Assistance Program (EAP) - Disability/Leave - Other Voluntary benefit offerings

• Build, launch, and manage multi-channel demand generation campaigns using paid and organic, content syndication, email and social marketing, webinars, and partner and sales marketing. • Map customer journeys and build automated email workflows that capture interest, educate prospects, and move leads toward sales. • Own lead scoring models, lead lifecycle stages, and routing rules inside the marketing automation and CRM platforms. • Work hand-in-hand with sales to develop targeted outreach and personalized campaigns aimed at high-value target accounts. • Brief and direct paid demand campaigns such as LinkedIn lead generation, paid content syndication, and intent-based display. • Lead the promotion and execution of digital events to drive registrations, attendance, and post-event follow-up. • Run the MQL-to-SDR handoff and keep tight feedback loops with sales on lead quality, routing, and context needed to close marketing-sourced leads. • Own campaign and funnel reporting, build dashboards that track performance and attribution, and surface insights to sales and leadership. • Coordinate with design teams to produce the marketing assets that fuel campaigns. • Conduct market research to stay ahead of industry trends and find emerging channels and new opportunities for pipeline growth. • Manage the demand generation program budget across events, webinar platforms, content syndication, and ABM tooling.

Role Description The Campaign Strategist develops and oversees multi-channel campaign strategies across a portfolio of clients, ensuring each initiative is grounded in strong audience logic, funnel movement, and clear business objectives. This role focuses on defining audience strategy, writing BRDs, shaping campaign requirements, and improving operational processes. The strategist must be able to manage multiple client strategies simultaneously, balancing deep strategic engagements with fast-turn, ad-hoc requests. Success in this role requires strong intuition for how to move prospects through the funnel, how to deploy audiences effectively, and which KPIs matter at each stage. Duties and Responsibilities - Campaign Strategy Development — Build end‑to‑end campaign strategies that align with client goals, including funnel design, messaging frameworks, and KPI alignment. - Audience Strategy — Define segmentation logic, targeting approaches, and expected outcomes of audience mixes, including decile‑based strategies and scoring models. - BRD Creation — Translate strategic direction into clear, actionable Business Requirements Documents for analytics and operations teams. - Funnel & Journey Mapping — Design pathways that guide leads and prospects from awareness to conversion, identifying KPIs that signal movement and success. - Multi‑Client Strategy Management — Oversee several client strategies in flight at once, ensuring each receives the appropriate level of strategic depth, prioritization, and responsiveness. - Ad‑Hoc Strategic Support — Respond quickly to short‑turn or surface‑level requests while maintaining strategic integrity and consistency across all client work. - Cross‑Functional Partnership — Partner with analytics, creative, media, and operations teams to ensure campaigns are structured correctly and audiences are deployed strategically. - Process Improvement — Identify workflow gaps, inefficiencies, and opportunities to streamline campaign development and audience selection processes. - Strategic Alignment — Work closely with cross‑functional teams to ensure strategic cohesion without performing executional tasks. - Performance Interpretation — Interpret high‑level campaign results and translate them into strategic insights and recommendations. - Client Communication — Present strategies, audience plans, and campaign frameworks clearly and persuasively. - Executive Stakeholder Engagement — Communicate complex marketing strategies, audience insights, and recommendations with confidence, influencing Director-, VP-, and C-level stakeholders to drive alignment and decision-making. Qualifications - 7 to 12 years of experience in an agency or similar environment managing multiple client strategies concurrently. - Proven ability to build campaign strategies, define target audiences, and map lead‑to‑customer journeys. - Understanding of segmentation, deciles, scoring models, and how audience selection impacts campaign outcomes. - Strong ability to write structured, actionable BRDs. - Deep intuition for funnel movement and the KPIs that matter at each stage. - Ability to juggle multiple strategies, deadlines, and ad‑hoc requests without sacrificing quality. - Experience across all funnel stages, including prospect, lead, and customer. - Skilled at articulating strategy to technical and non‑technical stakeholders. - Experience identifying workflow gaps and proposing scalable solutions. Preferred Qualifications - Experience partnering with analytics teams and interpreting their outputs. - Familiarity with CRM platforms, CDPs, or marketing automation tools (conceptually). - Exposure to multi‑channel campaign environments (email, paid media, direct mail, etc.). - Understanding of test‑and‑learn frameworks and experimentation strategy. - People leadership or coaching experience. Travel Requirement - 20%+ Primary Location City/State - Homebased - Conway, Arkansas Additional Locations - Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Role Description This position is 100% remote and averages about 10 hours per week. While the role offers flexibility in how you structure your schedule, candidates are expected to complete most of their work during typical business hours to support team collaboration. Step into a high-impact role where your clinical expertise directly influences provider quality and patient outcomes. As an RN Provider Performance Specialist Senior, you will serve as a trusted partner to medical staff leadership, leading in-depth clinical case reviews, analyzing performance trends, and guiding physician peer review processes across the system. This role is ideal for a highly experienced RN who brings strong clinical judgment, thrives in complex problem-solving situations, and is confident navigating sensitive provider performance concerns. If you’re passionate about improving care delivery, collaborating with physician leaders, and driving meaningful change through data and insight, this is an opportunity to make a measurable difference at the forefront of healthcare quality. Job Summary - Facilitates the maintenance of physician performance monitoring and analysis, including process and outcomes measures for assigned physician specialties. - Leads and facilitates medical staff performance committees, completes case reviews, data trending, communications, and joint commission requirements with/for physician performance. - Supports the medical staff electronic review process and applications to support workflows. - Partners with all facilities to educate, evaluate, and support workflows for system peer review. Essential Functions - Understand medical staff accreditation guidelines and the bylaws and rules and regulations of the organized medical staff. - Supports processes for the evaluation and outcomes of the physicians with privileges. - Supports medical staff leadership and their responsibility in quality improvement, care of the patient, and maintenance of competency requirements through data analysis and monitoring. - Partner with all SH facilities to facilitate workflows, implement changes, and coordinate reviews and referrals. - Partners with medical staff services and quality improvement to align performance metrics for physician specialties across the hospital group. - Ensures updating of performance metrics regularly. - Completes clinical case review to support physician peer review and other Joint Commission reporting requirements. - Uses appropriate applications and tools to support data tracking and trending for hospital group specialties. - Supports focused professional performance workflows and ongoing measuring and monitoring of the medical staff. - Facilitates medical staff performance review committees, electronic workflows, and individual physician action plans. - Works to continually improve the performance management process, optimize reporting, and increase physician engagement in data and improvement. - Supports education sessions for physicians as needed. - Supports orientation of new staff. Qualifications - Required: Bachelor's Degree in nursing, health care, or health care administration (or equivalent education and experience) - LIC-Registered Nurse (RN) - State of Michigan - 5 years of inpatient hospital care or health care administration - Experience working in an organization of size and complexity comparable to Corewell Health - Clinical background - Preferred: Project management or process improvement Benefits - Comprehensive benefits package to meet your financial, health, and work/life balance goals. - On-demand pay program powered by Payactiv - Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! - Optional identity theft protection, home and auto insurance - Traditional and Roth retirement options with service contribution and match savings - Eligibility for benefits is determined by employment type and status