• Oversee all aspects of global client management, including implementing benefit plans, providing daily support, building client relationships, and managing renewals. • Offer strategic analysis and consulting expertise for clients’ international benefits programs, helping them design and improve these offerings. • Work collaboratively with team members on complex, global projects that require input from multiple experts. • Educate clients about benefit plan management and ensure compliance with both country-specific and local regulations. • Advise on multinational benefit solutions, such as international pooling, captives, global underwriting, and other financial arrangements. • Provide guidance on programs for global travelers, medical coverage, and expatriate employee benefits. • Manage projects for global clients to ensure they are completed successfully and on time. • Communicate effectively with all levels of a client’s organization, from local HR teams to senior leaders like the CEO and CFO. • Participate in business development by prospecting new clients and supporting the sales process, including responding to RFPs and attending finalist presentations. • Consistently deliver the highest level of client service as expected from our brand. • Collaborate with our network of local and global benefits experts to meet client needs.

• Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes. • Follow up with potential clients who register or inquire through Think Academy’s official website, ensuring timely engagement and personalized communication. • Conduct consultation calls, text messages or emails to understand students’ academic goals and recommend appropriate courses. • Building strong relationships with parents by understanding their children’s academic needs and recommending suitable programs. • Manage leads generated from digital channels (website, ads, social media) — track their progress in the CRM system and take ownership of the full conversion process from first contact to enrollment. • Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates. • Collaborate with the marketing and academic teams to give feedback on lead quality, user needs, and messaging effectiveness. • Analyze personal performance data weekly and proactively adjust communication tactics to achieve and exceed enrollment goals.

**Role Overview** **AI Nexus NYC is seeking experienced **HealthTech Venture Advisors** to support a growing portfolio of AI companies operating across healthcare, digital health, biotech, therapeutics, clinical workflows, life sciences, and research infrastructure.**** This role is designed for healthcare operators, founders, executives, clinicians, innovation leaders, and industry experts who want to work directly with early-stage companies and help accelerate growth.**** Advisors will partner with founders and venture teams to provide strategic guidance, facilitate introductions, support customer discovery, create pilot opportunities, and accelerate commercialization efforts.

• Develop medical guidelines for our dementia care offering • Own and create content for our dementia product: intake forms, care plans, and more • Development of outcomes dashboards • In future quarters, evaluate and examine patients