**Role Overview** **AI Nexus NYC is seeking experienced **HealthTech Venture Advisors** to support a growing portfolio of AI companies operating across healthcare, digital health, biotech, therapeutics, clinical workflows, life sciences, and research infrastructure.**** This role is designed for healthcare operators, founders, executives, clinicians, innovation leaders, and industry experts who want to work directly with early-stage companies and help accelerate growth.**** Advisors will partner with founders and venture teams to provide strategic guidance, facilitate introductions, support customer discovery, create pilot opportunities, and accelerate commercialization efforts.

• Develop medical guidelines for our dementia care offering • Own and create content for our dementia product: intake forms, care plans, and more • Development of outcomes dashboards • In future quarters, evaluate and examine patients

• Manage simultaneous onboarding projects at one time, balancing priorities of business results, customer satisfaction, and technical quality. • Proactively contact and virtually meet customers to manage a positive transition from the sales team by building strong relationships with Elation customers. • Develop and maintain positive business relationships with the Sales organization at all levels to facilitate sales growth. • Proactively identify customer needs, challenges and expectations as well as seek out opportunities for process improvements internally. • Own all project outcomes and delegate tasks on the project to team members, setting targets for milestones and adhering to deadlines. • Use data and reports to identify trends within your customer base. • Collaborating with Customer Success and Support when indicated to problem solve for onboarding customers.

• Partner with key customers to understand and help achieve their business, objectives, cybersecurity initiatives, and desired outcomes • Establish strategies and roadmaps to drive cyber workforce resilience through a programmatic approach • Engage C-level executives, technical cyber security professionals, and major lines of business through delivering routine Executive Business Reviews • Leverage your cybersecurity knowledge to recommend appropriate improvements to current programs and suggest new programs. • Drive adoption to maximize the value of the Immersive Labs Platform • Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies • Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation • Support customers in operationalizing and incorporating Immersive Labs into their cybersecurity programs sustainably, leveraging platform metrics, custom reports and insights to bring attention to the value created along the journey. • Function as an escalation point and primary liaison between sales, product leadership and client accounts, including being the first sales team resource in answering questions related to service delivery within your accounts. • With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportunities