• Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes. • Follow up with potential clients who register or inquire through Think Academy’s official website, ensuring timely engagement and personalized communication. • Conduct consultation calls, text messages or emails to understand students’ academic goals and recommend appropriate courses. • Building strong relationships with parents by understanding their children’s academic needs and recommending suitable programs. • Manage leads generated from digital channels (website, ads, social media) — track their progress in the CRM system and take ownership of the full conversion process from first contact to enrollment. • Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates. • Collaborate with the marketing and academic teams to give feedback on lead quality, user needs, and messaging effectiveness. • Analyze personal performance data weekly and proactively adjust communication tactics to achieve and exceed enrollment goals.

**Role Overview** **AI Nexus NYC is seeking experienced **HealthTech Venture Advisors** to support a growing portfolio of AI companies operating across healthcare, digital health, biotech, therapeutics, clinical workflows, life sciences, and research infrastructure.**** This role is designed for healthcare operators, founders, executives, clinicians, innovation leaders, and industry experts who want to work directly with early-stage companies and help accelerate growth.**** Advisors will partner with founders and venture teams to provide strategic guidance, facilitate introductions, support customer discovery, create pilot opportunities, and accelerate commercialization efforts.

• Develop medical guidelines for our dementia care offering • Own and create content for our dementia product: intake forms, care plans, and more • Development of outcomes dashboards • In future quarters, evaluate and examine patients

• Manage simultaneous onboarding projects at one time, balancing priorities of business results, customer satisfaction, and technical quality. • Proactively contact and virtually meet customers to manage a positive transition from the sales team by building strong relationships with Elation customers. • Develop and maintain positive business relationships with the Sales organization at all levels to facilitate sales growth. • Proactively identify customer needs, challenges and expectations as well as seek out opportunities for process improvements internally. • Own all project outcomes and delegate tasks on the project to team members, setting targets for milestones and adhering to deadlines. • Use data and reports to identify trends within your customer base. • Collaborating with Customer Success and Support when indicated to problem solve for onboarding customers.