Role Description The Financial & Revenue Operations Analyst is a critical hire on the Revenue Operations team, responsible for the financial intelligence that drives decision-making across Sales, Finance, Accounting, and Executive Leadership. This role owns the full reporting cadence — weekly, monthly, quarterly, and annual — and serves as the connective tissue between raw pipeline data and the financial outputs that leaders act on. - Revenue Forecasting & Financial Reporting - Produce a consistent, leadership-ready financial forecast reporting. - Complete structured monthly financial report covering business financial metrics with accuracy, and variance to plan across all segments and geographies. - Build the financial data package for QBRs formatted for executive and board-level requirements. - Provide historical data, trend analysis, and financial modeling inputs to support financial business reporting and revenue target construction. - Identify and clearly communicate drivers of variance between forecast and actuals across business. - Maintain and continuously improve the revenue forecast model — including ARR, TCV, ACV, and renewal economics — ensuring data integrity and auditability at all times. - Sales Commission & Compensation Reporting - Pull closed deal data, attainment summaries, and relevant performance metrics from HubSpot and reporting systems; validate for completeness and accuracy prior to submission. - Compile and format the commission calculation workbook in Excel, applying plan logic provided by leadership, and preparing it for submission to the compensation team. - Deliver clean, reconciled commission data files to the comp team on schedule each month and quarter; flag exceptions or anomalies that require review. - Maintain working knowledge of current sales compensation plan structures in order to pull the correct data fields and apply the right logic — without owning plan design or dispute resolution. - Maintain organized records of commission data pulls, calculation files, and submission history for compliance and reference purposes. - Business Intelligence & Analytics - Work with system administrators and leadership to ensure data quality is maintained within the system. - Build and maintain sophisticated Excel workbooks for financial modeling, commission calculations, and ad hoc analysis — including pivot tables, dynamic formulas, scenario modeling, and data validation. - Identify and flag data quality issues across reporting sources; partner with RevOps leadership to remediate upstream problems affecting report accuracy. - AI Innovation & Process Streamlining - Leverage AI tools to automate recurring report generation, summarize large data sets, and surface insights that would otherwise require manual extraction. - Identify manual, repetitive steps in the reporting and commission workflow and implement solutions — whether through Excel automation, AI prompts, or reporting tool features — that reduce time-to-insight. - Stay current on emerging BI and AI capabilities relevant to financial reporting and revenue operations; bring recommendations to RevOps leadership for evaluation and adoption. - Cross-Functional Collaboration & Operational Support - Collaborate with Finance and Accounting to reconcile CRM-reported revenue against ERP actuals, support close processes, and ensure reporting consistency across systems. - Prepare executive-facing summaries and financial snapshots for leadership meetings, board prep, and investor reporting as needed. - Over the next 12 months, extend the reporting model developed for the Noggin/Rave product group to additional business units within Motorola Solutions — serving as both the analyst and the institutional knowledge carrier for this scale-out. Qualifications - A Bachelor’s Degree with 4+ years of experience in financial operations, revenue operations, sales operations, or a related analytical finance role. - Demonstrable experience producing recurring financial reports and forecasts in a corporate or SaaS environment. - Advanced Microsoft Excel proficiency: pivot tables, nested formulas, VLOOKUP/XLOOKUP, scenario modeling, data validation, and structured workbook design. - Experience with Zoho Analytics or a comparable BI platform (Tableau, Power BI, Looker) — building dashboards and interpreting data across multiple sources. - Working knowledge of HubSpot or Salesforce at the reporting and data extraction level; ability to pull and interpret CRM data without administrative configuration. - Fluency in ARR, TCV, ACV, pipeline coverage, win/loss rates, renewal economics, and forecast variance concepts. Requirements - Bachelor's Degree with 4+ years of finance operations/analysis OR 6+ years of finance operations/analysis. - Travel Requirements: Under 25%. - Relocation Provided: None. - Position Type: Experienced. - Referral Payment Plan: Yes. Benefits - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more!

• Serve as the primary sales operations partner to AMER Enterprise Sales and AMER Channel & MSP leadership, supporting the respective VPs and their teams across both end-user and partner motions • Own the forecasting process for both ENT and MSP/MSSP, including weekly pipeline reviews, call preparation, and executive-level reporting with clear, actionable narratives • Monitor pipeline health, coverage ratios, stage conversion, and deal velocity across the Enterprise (5,000+ employee accounts) and MSP/MSSP segments • Analyze funnel performance, win rates, and rep productivity (pipeline per rep, attainment, conversion) to surface risks and opportunities for leadership across both motions • Drive CRM hygiene and opportunity data quality standards across ENT AEs and MSP AEs, including proper model-type tagging, partner attribution, and forecast exclusion flagging for co-sell deals • Operationalize and enforce the MSP/MSSP Rules of Engagement (ROE), including co-sell workflows, dual-credit scenarios, opportunity exclusion logic, and end-user engagement documentation requirements • Partner with Partner Operations and Channel teams on MSP program mechanics, deal registrations, Pax8 attribution, and AWS Marketplace workflows • Act as a strategic partner to the Director of Global Sales Operations in shaping the AMER ENT and MSP/MSSP operating model, covering how the business is structured, measured, and scaled • Lead capacity and headcount planning for both segments, helping to model coverage needs, ramp assumptions, and rep productivity expectations as the AMER team grows • Own quota design and annual planning processes for ENT and MSP/MSSP, partnering with Finance and RevOps to ensure plans are aligned to company targets and drive the right selling behaviors • Develop and maintain compensation strategy inputs for ENT AEs and MSP AEs, including co-sell crediting models and Everstage crediting accuracy for dual-credit scenarios • Serve as a key contributor to Rules of Engagement design and updates, advising on account ownership policies, expansion windows, and ENT/MSP co-sell governance as the business evolves • Support territory design and account segmentation as the ENT and MSP teams scale, ensuring coverage models are efficient and equitable • Contribute to executive and board-level reporting, translating ENT and MSP performance data into clear operating narratives • Partner with RevOps Systems teams to ensure Salesforce workflows, routing logic, and reporting infrastructure accurately reflect both the ENT and MSP/MSSP motions

• Own and administer our CS tech stack, including Salesforce CRM - building automations, maintaining data integrity, and ensuring workflows move people through the right stages. • Write SQL queries against our data warehouse (BigQuery) and GTM stack to build and maintain the reporting layer CS leadership runs on. • Support the design and execution of systems that power our renewal motion, including our self-serve renewal platform for digital partners, translating business requirements into system automations and workflows.

Role Description We’re looking for a Head of Revenue Operations to join our team. Reporting directly to the SVP Systems & Revenue Operations, this position will oversee the global functions of Revenue Operations, Planning, Forecasting, Sales commissions and regional sales operations and Go-To-Market tools and systems. This role will collaborate directly with Sales, Marketing, and Finance teams to determine change to GTM strategy & planning, implement performance metrics and influence alignment of all revenue operations. - Drive effective revenue operational management within the Go-To-Market function - Manage revenue growth strategy and execution, operations, enablement and data analysis to support global Go-To-Market initiatives - Ensure global alignment across sales functions - Collaborate with leadership to drive annual revenue operations planning cycles and alignment across cross-functional businesses - Develop and influence new processes and technologies that optimize the path for supporting the revenue growth of the businesses globally across all routes to market - Develop and nurture cross-functional partnerships across the entire organization which impact overall growth - Partner with leadership to identify strategic priorities and opportunities for the team, overseeing objectives and key results, and ensuring focus is on highest-impact initiatives - Partner with relevant GTM Teams and Sales Strategy to leverage performance analytics, influence cross-functional revenue programs and escalate relevant topics - Build strong working relationships with executives and key leaders across GTM teams (e.g. product, engineering, marketing, information technology and finance) and influence the goals and priorities of stakeholders whose mission aligns with that of Revenue Operations - Build, develop and manage a diverse team of high-performing managers: Build and maintain a world-class, inclusive, diverse, high-performing team by driving effective onboarding, on-going training, retention with a strong remote culture Qualifications - 8+ years experience in Strategy, FP&A, GTM Operations and in a People Management role - Experience in business, operational leadership roles in a global SaaS Sales environment - Experience in crafting strategic vision, making data-driven business decisions, including identifying gaps or business needs, and innovating and scaling solutions - Extensive experience in a high-impact strategic role in a fast-growth global organisation - MBA degree preferred - AI transformation experience preferred within Rev Ops context - Management experience and skills with proven experience influencing in a highly-matrixed company - Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams - Strong ability to interact and influence effectively with all C-level executives and senior leaders - Fluency in English as a working language is required for this position - Ability to understand key performance indicators, both quantitative and qualitative in a compelling way - Strong analytical background; prior experience in a strategic marketing role and/or strategy consulting would be helpful Benefits - A flexible work environment that empowers you to do your best work - A culture that celebrates performance - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard - Career-defining opportunities - Flexible paid time off and remote work policies - Equity options, because this is your company too - Contributions to your 401k. Your future matters - Training opportunities to grow your skills and career - Health and wellness credit so you feel your best - Time off to volunteer and give back to your community - Interest groups, employee led networks, social committees to sponsored sports teams - Computer purchase program to get your personal Macbook - Enhanced parental leave to support growing families Company Description Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.