Title: Sr. Manager Strategic Nutrition Services Location: Kansas City United States Job Description: Address: 1428 Monroe Ave, Memphis, Tennessee, 38104, United States of America Job ID: R0253323 Location Type: Remote Apply Manually Job Description PURPOSE AND SCOPE: Manages the delivery of excellent nutrition care to patients by providing orientation and training to new hire dietitians and ongoing training as needed to support Nutrition Services priorities, goals, and areas of focus to Operational partners and facility dietitians in assigned regions. Exercises influential leadership by leveraging key performance indicators to guide Operational partners in maintaining accountability and ensuring the successful and timely execution of projects and programs related to Nutrition Services initiatives. Acts as a resource and subject matter expert to assist in the improvement of clinical quality outcomes. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Works closely with Nutrition Services leadership to share established standards, priorities, goals and areas of focus for facility dietitians with Operational partners in assigned regions. - Provides Operational partners with regular updates on established key performance indicators for facility dietitians. - Serves as a subject matter expert for Nutrition when collaborating with other members in the assigned regions to achieve CMS Conditions for Coverage and FKC quality program requirements. - Provides consultation, guidance and feedback based upon professional standards and company guidelines to support regions and facility dietitians within the assigned geographic area in achieving the desired quality outcomes. Acts as a Nutrition Services resource and subject matter expert for regions and facility level dietitians as needed. - Attends and participates in regional, area, facility and team meetings as appropriate which may include: staff training and development. Collaborates with appropriate management staff as needed to achieve effective inter-disciplinary, intra-disciplinary, and operational relationships. - Manages orientation and training of all new dietitians within the assigned region with the assistance of Education team, Nutritional Services team, and other departments. Provides communication and ongoing training required for existing facility dietitians to stay abreast of clinical competencies and meet policies and procedures individually and/or through area meetings. - Collaborates with other members of the regional interdisciplinary team to achieve standards identified in CMS Conditions for Coverage and company quality requirements. - Technically proficient in utilizing appropriate dashboards to monitor high-level quality trends. Analyzes complex issues using in-depth knowledge of organizational objectives. Evaluates results and communicates improvement activities to Operational partners as needed. - Collaborates with interdisciplinary team to design and formulate in-depth, specialized training programs and policies for national implementation with the primary goal of utilizing these programs to improve quality and clinical practice. - Collaborates with Nutrition Services leadership to design and formulate in-depth, specialized training programs and policies for national implementation with the primary goal of utilizing these programs to reduce risk exposure in the areas of clinical practice, quality, business, and customer service. - Responsible for the national delivery and ongoing maintenance of assigned training programs. Responsible for ensuring assigned training programs are available and readily accessible to staff hired after initial rollout. - Interacts frequently with internal departments; particularly in problem resolution. Strong decision maker, capable of handling unforeseen issues. - Attends and participates in regional meetings as appropriate - Maintains and improves knowledge and skills for a competent and innovative practice. - Maintains dietetic registration and continuing education hours as specified by the Commission on Dietetic Registration and state licensure regulations where applicable. Maintains and improves knowledge and skills for a competent and innovative practice. - Stays abreast of updates in national Commission of Dietetic Registration and state dietetics credentialing/licensing/regulations, where applicable, for states within assigned regions. - Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: - The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Day-to-day work includes desk and personal computer work. - Travel to Regional, Division and Corporate meetings may be required. - Travel to field may be required. - Located within geography covered required SUPERVISION: - None EDUCATION AND REQUIRED CREDENTIALS: - Registered Dietitian as per Commission on Dietetic Registration - Current state licensure, if applicable. EXPERIENCE AND SKILLS: - 3+ years’ related experience or an equivalent combination of education and experience. - 2+ years’ experience as a Manager; or 2+ years’ experience in a senior managerial role. - Certification as Renal Nutrition Specialist (CSR) preferred - Proficient with Microsoft applications including Outlook, Word, Excel, PowerPoint and other web-based applications. - Demonstrated leadership competencies and skills for the position, including ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision making. - Maintains professional demeanor and presentation - Ability to work collaboratively with other members of the team to develop projects, motivate other team members, and gain support and input from team members in an unstructured environment. ACKNOWLEDGEMENT: I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

• Review, draft, negotiate and track a variety of legal agreements • Actively take part in setting up contracting strategies for assigned projects • Work closely with Clinical Operations study team to ensure deliverables are in alignment with defined study timelines

Role Description The UR Case Manager will be responsible for managing an active caseload of clients at the following Levels of Care: Partial Hospitalization, and Intensive Outpatient. S/he acts as a liaison between insurance companies, admissions, and clinical teams. The UR Case Manager is responsible for gathering required information, effectively case-building, and collaborating with members of both the Utilization Review Team and interdisciplinary Treatment Team to ensure optimization of each client’s coverage and benefits. S/he is responsible for communicating updates to appropriate representatives at the insurance company, the Clinical Team, and as directed by the Manager/Director of Utilization Review. Essential Job Functions - Complete Initial, concurrent, Peer, and retrospective reviews in a timely manner to ensure continuous coverage. - Utilize clinical information and knowledge of Medical Necessity criteria to effectively communicate plans of care to insurance case managers, facility staff, and healthcare partners. - Conduct and manage initial, concurrent, and discharge reviews to optimize benefits and utilization. - Represent the UR Department in a professional and positive way to other Departments and the company as a whole. - Consistently demonstrate excellent communication, prioritization, and multi-tasking skills. - Maintain contact with the clients’ families and keep them updated on current insurance authorization updates, Peer Reviews, and Denials. - Document all activities in a detailed manner in applicable CRM/EMR. - Collaborate with Clinicians and the multidisciplinary team to obtain necessary clinical documentation for reviews and ensure effective utilization of resources. - Participate in weekly Treatment Team and Continuing Care Meetings as appropriate. - Prepare and submit Appeal documentation (including rationales) to the appropriate entities as indicated. - Coordinate, schedule, and complete Peer-to-Peer and Appeal reviews. - Complete weekly Treatment Team notes and provide updates to the Psychiatrist as requested by the Director/Manager. - Track all data concerning current LOS and information pertaining to LOS, as well as discharge LOS and information pertaining to discharge LOS. - Hold training to clinical staff and other individuals needed, concerning medical necessity, insurance requirements, as well as other areas needed that are directly affected by LOS. - Follow chain of command both within the Department and outside of the Department. Core Competencies - Proficient in MS Office applications, which include Outlook, Word, Excel, and PowerPoint. - Ability to build and sustain trusting relationships with diverse individuals and groups. - Ability to maintain confidentiality of sensitive information and adhere to ethical standards. - Actively offering assistance to team members when needed and celebrating team achievements collectively. - Ability to establish and maintain cooperative relationships with community-based organizations, patients, families, vendors, and other resources to promote client services, care, education, and advocacy. Knowledge, Education, & Experience - Minimum of Bachelor's Degree in Mental Health. - Licensed LMFT, LCSW, LVN, or RN preferred but not required. - Prior experience in doing utilization review for substance abuse facilities preferred. - Knowledge of DSM-V codes. - Knowledge of SUD, IOP, and Mental Health programs. Employment Status - Full-Time, Exempt Schedule - Monday-Friday Work Location - Remote - Must be able to support all time zones Compensation: Pay Range - $65-75k Company Description Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

Role Description The After-Hours Delivery Partner is responsible for ensuring continuous, efficient staffing support during non-business hours. This role serves as the primary point of contact for scheduling, staffing escalations, and MSP (Managed Service Provider) coordination within a healthcare environment. You will work closely with hospital leadership, clinical staff, and external staffing partners to resolve urgent coverage needs and maintain seamless operations. Success in this role requires strong technical proficiency, the ability to navigate multiple platforms, and confidence handling high-pressure and difficult conversations. Location/ Schedule: Remote, Saturday AND Sunday from 8am-4pm PST What You Will Do - Manage real-time hospital scheduling and staffing needs during after-hours operations - Serve as the primary contact for MSP healthcare escalations, including urgent staffing shortages, call-outs, vendor-related issues, and escalations - Coordinate with internal staff, float pools, and external staffing agencies to secure coverage quickly and efficiently - Handle high-volume inbound and outbound communications using multi-line phone systems and call-handling software - Navigate and update multiple systems simultaneously (e.g., scheduling platforms, VMS/MSP tools, Microsoft office tools) - Effectively manage difficult or high-stress conversations with clinical staff, leadership, and vendors while maintaining professionalism and empathy - Document all scheduling activities, escalations, and resolutions accurately in system platforms - Identify critical gaps and escalate issues to hospital leadership or MSP program managers as needed - Follow and maintain Standard Operating Procedures (SOPs) for scheduling, escalation handling, and compliance processes - Continuously identify opportunities to improve workflows, communication, and response times Qualifications - Bachelor’s degree, or equivalent relevant work experience - Strong technical skills with the ability to quickly learn and navigate multiple technology platforms simultaneously - Excellent verbal communication skills, including the ability to manage difficult conversations, de-escalation, and conflict resolution - Strong problem-solving and decision-making abilities in time-sensitive situations - High attention to detail with strong organizational and multitasking skills - Proficiency with Microsoft Office (Word, Excel, Outlook) Preferred Qualifications - Experience in hospital workforce scheduling or staffing operations - Familiarity with VMS/MSP platforms (e.g., Beeline, ShiftWise, Kronos, or similar tools) - Experience working with contingent healthcare labor or external staffing vendors - Experience using multi-line phone systems, call routing software, or contact center tools - 2–4+ years of experience in healthcare scheduling, MSP programs, staffing coordination, or call center operations - Experience within MSP healthcare services or working with vendor-managed staffing environments Key Competencies - Healthcare staffing & scheduling expertise - MSP escalation management - Technical adaptability & system navigation - Crisis communication & de-escalation - Customer service & stakeholder management - Time management in high-pressure environments Compensation The hourly rate is between $28-$30/hour. Benefits At Magnit, you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!