Title: Placement Broker Location: Melbourne Australia Job Description: Customer Services Job IdR_349326 The Placement Broker role at Marsh Risk involves assessing client risk and developing tailored placement solutions. Candidates should have 3-5 years of experience in insurance broking or underwriting, with strong knowledge of market practices and pricing dynamics. Excellent communication skills and the ability to work independently are essential. This hybrid position requires at least three days a week in the office. Join a vibrant team committed to professional development and client service excellence. We are seeking a talented individual to join our MMA Placement team at Marsh Risk as a Placement Broker working in our Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office. We will count on you to: - Assess client risk and leverage carrier/industry knowledge to develop placement solutions that meet client needs. - Implement placement strategy to support growth targets and deliver exceptional client service. - Coordinate with advisors, client executives, carriers, and underwriters to submit coverage specifications, obtain and evaluate quotes, and select the best carrier options. - Document all activities in the system to ensure timely follow-up and clear handoffs across the client team and carriers. - Monitor and communicate market and underwriting developments that affect coverage and pricing to client executives and advisors. What you need to have: - Minimum 3 – 5 years general insurance broking or underwriting. - Strong knowledge of market practices, pricing dynamics, and underwriting policies across relevant product lines. - Demonstrated experience managing submissions and obtaining carrier quotes within a brokerage/agency placement environment. - Excellent documentation, organization, and CRM follow-up skills to track activity and drive next steps. - Clear verbal and written communication skills and a client-service mindset for collaborating with internal teams and external partners. - Ability to work independently as an established individual contributor and make decisions that impact team outcomes. What makes you stand out: - Casualty Placement or Casualty Underwriting experience. - Experience across products including, but not limited to ISR, Casualty, Motor and Marine. - Established relationships with carriers and underwriters that support competitive placements. - Proven ability to anticipate and explain changing market conditions and their implications for client coverage and pricing. Why join our team: - We help you be your best through professional development opportunities, interesting work and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. About Marsh: Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Role Description We are currently seeking organized and detail-oriented individuals to join our team as Itinerary Administrative Coordinators. In this role, you will assist with organizing, managing, and coordinating travel plans while ensuring all booking and itinerary details are accurate and seamless for clients. This is a fully remote opportunity with flexible scheduling, making it ideal for individuals looking to work from home in a structured, supportive environment. No prior experience is required—training and ongoing support are provided. - Create and organize client itineraries based on travel preferences and schedules - Coordinate bookings for flights, hotels, cruises, and vacation packages - Review and confirm all travel details for accuracy - Assist with updates, changes, and itinerary adjustments as needed - Communicate with clients via email and online platforms - Maintain organized records of bookings and itinerary information - Stay up to date on travel options, availability, and current promotions Qualifications - Strong attention to detail and organizational skills - Ability to manage multiple tasks and timelines - Clear and professional communication skills - Self-motivated with the ability to work independently - Comfortable using online systems and basic technology - Willingness to learn and follow training provided Requirements - Must have access to a computer and reliable internet - Must be authorized to work in the US, UK, Australia, LATAM, or Spain Benefits - 100% remote, work-from-home flexibility - Flexible schedule (part-time or full-time options) - Step-by-step training and onboarding - Ongoing mentorship and team support - Access to travel-related perks and resources - Opportunity for growth and advancement

Role Description - Professionally answer incoming telephone calls using AVIA's approved greeting. - Return patient voicemail messages promptly. - Respond to patient emails and administrative inquiries. - Assist patients with general questions regarding services, appointments, and office procedures. - Provide exceptional customer service while maintaining patient confidentiality. - Escalate urgent patient concerns to the provider immediately. Appointment & Calendar Management - Schedule new psychiatric evaluations. - Schedule follow-up appointments. - Manage appointment cancellations and rescheduling. - Confirm upcoming appointments. - Send appointment reminders. - Maintain provider calendar and scheduling accuracy. Patient Intake & Registration - Assist patients with completing online registration and intake paperwork. - Ensure all required documents are completed before appointments. - Help patients navigate the patient portal and website. - Assist patients experiencing technical difficulties. - Maintain accurate patient demographic information. Referral Coordination - Receive referrals from providers, hospitals, therapists, and community partners. - Contact referred patients to schedule appointments. - Obtain referral documentation and medical records. - Coordinate communication with referring offices. - Maintain referral tracking logs. Insurance & Billing Support - Verify patient insurance eligibility. - Follow up on denied insurance claims. - Contact insurance companies to determine reasons for claim denials. - Obtain information necessary for billing corrections and claim resubmissions. - Track outstanding billing issues. - Assist with prior authorization requests when appropriate. Administrative Support - Monitor office email inbox. - Maintain electronic patient records. - Organize electronic documents. - Assist with credentialing paperwork and provider enrollment. - Maintain office spreadsheets and tracking logs. - Assist with preparing reports and administrative projects. - Maintain confidentiality of all patient information. Marketing & Business Development Support - Assist with physician outreach and referral relationship management. - Maintain referral databases. - Coordinate brochure mailings and networking materials. - Assist with website updates (if trained). - Assist with social media scheduling and marketing projects. - Help support community outreach initiatives. Crisis Response Responsibilities - Remain calm and professional. - Keep the caller engaged while following AVIA's Crisis Escalation Protocol. - Encourage immediate contact with 988 or the nearest Emergency Department when appropriate. - Notify the provider.

Do you love working with a highly motivated and successful team? Do you enjoy working with executives and supporting them with your expertise? Join Our CTG Team! At Akamai we build innovative and tailored solutions for our customers to help them achieve their vision. We collaborate to understand our customers' needs to deliver results and possibilities for their success. We build trusted relationships through clear communication, honesty and listening to our customers. Partner with the best As an Administrative Assistant you will provide support to three Vice Presidents within CTG. This includes handling global calendars, travel schedules, expense reporting and managing internal functional events. You will make proactive decisions in a changeable and dynamic environment. As an Administrative Assistant, you will be responsible for: - Providing high-level administrative and organizational support (extensive calendar management, global travel, expenses) - Carrying out the task-in-hand thoroughly and with accuracy, working with consistent high-quality of attention to detail - Creating procurement requests and purchase orders and receiving goods within multiple internal systems - Creating, augmenting, and circulating reports, presentations, worksheets, and charts using Microsoft & Google Suites - Partnering with administrative staff across our business in the orchestration of meetings, report generation and projects - Partnering with the IT, Finance and other teams in communicating requests, feedback, and issues, as necessary Do what you love To be successful in this role you will: - Have +5 years of relevant experience in an Administrative role and a High School / Bachelor's degree. - Have excellent ability to maintain a professional demeanor in a busy environment, handling scheduling demands and conflicts that change rapidly - Display a good aptitude for dealing with ambiguity and uncertainty through creative problem solving - Have excellent verbal and written communication skills, and be a collaborative team member - Be comfortable communicating in a wide variety of formats: chat, email, video conference, phone, etc - Demonstrate proficiency with Microsoft Office and Google Workspace tools such as Outlook, Word/Docs, Excel/Sheets, PowerPoint/Slides There are occasions where this role will require your presence in a local Akamai office. Although infrequent, applicants should be aware that limited office attendance will be required. About us At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone. Our focus is simple: Cloud and Edge: Running apps closer to users for instant performance. Security: Neutralizing threats before they ever reach your data. Content Delivery: Scaling the world's biggest moments without a glitch. AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform. At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works. Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits. FlexBase adapts to your job's needs Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both. Connect with us on social and see what life at Akamai is like! Compensation Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $65,700 - $118,300/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.