Title: Senior Business Analyst Location: Little Rock United States Job Description: Req ID: 376177 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a TPL Senior Business Analyst to join our team in Little Rock, Arkansas (US-AR), United States (US). We are seeking a Senior Business Analyst with deep expertise in Medicaid Third Party Liability (TPL), claims processing, and recovery operations. The ideal candidate will have hands-on and in-depth experience and knowledge with Medicaid Management Information System (MMIS), Coordination of Benefits (COB), Crossovers - (Medicare A & B), Medicare Advantage C plans (MCA), and post-payment recovery workflows. The TPL SR BA will support Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of the Operations Manager, the analyst will collaborate with state business staff, system and service vendors, and NTT DATA project managers and consultants to support planning, design, User Acceptance Testing (UAT), implementation, and evaluation of key system and processes changes. Key Responsibilities - Analyze Medicaid claims, TPL workflows, Medicare Crossovers (Pt A&B), Medicare Advantage (Pt C), and recovery data to identify trends, root causes, and opportunities for cost avoidance and recovery optimization - Translate federal/state TPL policies into system requirements - Support MMIS enhancements, including adjudication rules and edits, reporting, letters, etc. - Work with vendors and state stakeholders to improve all faucets of insurance discovery and recovery processes - Lead requirements gathering, documentation, create and conduct UAT testing - Identify and report issues, risks, and dependencies - Support issue triage, backlog management, and operational reporting for day-to-day TPL activities Required Qualifications: - Minimum 10 years of experience supporting large, complex Medicaid system implementation projects and/or Medicaid business operations - Minimum 8 years of experience with TPL to include a combination of the following: Coordination of Benefits, Medicare Crossover Part (A&B) Claims processing, Medicare Advantage (Part C), claims workflows, including complex claim scenarios and regulatory compliance. - Minimum 6 years of experience with elicitation and verification of business and technical requirements - Minimum 3 years of experience with system development methodology and project management principles - Minimum 3 years of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts - Undergraduate degree or 4 years relevant experience Preferred Skills: - Candidate must be local to the client in Little Rock, Arkansas - Experience translating Federal and State regulations into working requirements that are actionable by technical teams - Experience working with Medicaid Enterprise Systems (MES) vendors - Ability to translate between non-technical business users and technical IT resources - Strong SQL and data analysis skills - Strong understanding of HIPAA and X12 EDI standards Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $91,260 - $152,100. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA</p> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world''s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

Role Description WizardTales Private Limited is looking for a curious and sharp Engineering student or fresh graduate to join us as a Cloud & Business Intern for 3 months. This internship is for someone who wants to understand how real cloud infrastructure, business research, customer opportunities, and AI-assisted work come together inside a technology company. You do not need to know everything already. We are looking for someone who can think clearly, learn fast, use ChatGPT responsibly, solve small problems independently, and communicate well. Tasks - Researching companies, industries, and potential customers in India - Understanding basic cloud, infrastructure, and technology use cases - Preparing simple reports, summaries, and opportunity notes - Supporting business outreach and lead research - Comparing cloud services, pricing, competitors, and market trends - Using ChatGPT and online tools to research, summarize, and organize information - Helping the team with day-to-day coordination, documentation, and follow-ups - Learning how cloud products are positioned for business customers This role is ideal for someone who enjoys both technology and business. Qualifications - Students or fresh graduates with an Engineering background - Basic understanding of technology, cloud, IT, or software concepts - Interest in cloud infrastructure, business development, startups, and AI tools - Ability to use ChatGPT, Google Search, LinkedIn, and online research tools effectively - Good common sense and problem-solving ability - Clear written communication in English - Ability to understand a task, ask the right questions, and complete it responsibly - Curiosity, ownership, and willingness to learn - Prior internship experience is not mandatory; attitude, clarity, and learning ability matter more Requirements - Basic understanding of technology, cloud, IT, or software concepts - Interest in cloud infrastructure, business development, startups, and AI tools - Ability to use ChatGPT, Google Search, LinkedIn, and online research tools effectively - Good common sense and problem-solving ability - Clear written communication in English - Ability to understand a task, ask the right questions, and complete it responsibly - Curiosity, ownership, and willingness to learn - Prior internship experience is not mandatory; attitude, clarity, and learning ability matter more Benefits - 3-month internship experience with a technology company - Monthly stipend of around ₹10,000 - Exposure to cloud infrastructure, business research, sales support, and AI-assisted workflows - Opportunity to work on real business problems, not only classroom-style assignments - Mentoring from the founding/business team - Internship certificate after successful completion - Possibility of future extension or full-time opportunity based on performance and company requirement Company Description As experts in Software, Infrastructure and Artificial Intelligence we develop new products and take care of the landscapes of the giants of this world.

About This Role We are seeking a strategic and results-driven System Integration (SI) Business Analyst to join our team and drive seamless integration between business needs and technical delivery. The ideal candidate will bring deep domain expertise in insurance and/or healthcare systems, combined with proven experience in leading enterprise-level integrations, process automation, and digital transformation initiatives. This role requires strong analytical skills, stakeholder management, and a collaborative mindset to deliver scalable, secure, and efficient system solutions. What We’re Looking For - Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field - 10+ years of experience in business systems analysis, enterprise integrations, and insurance/financial platforms - Proven track record in requirements elicitation, business process design, and Agile SDLC environments - Expertise in configuration design, triage, testing, and implementation of enterprise system integrations - Hands-on experience with tools such as Salesforce, Jira, DocuSign, and API platforms - Strong understanding of RESTful APIs, JSON, XML, and integration workflows - Excellent analytical and problem-solving skills with a focus on delivering scalable solutions - Skilled communicator capable of translating complex requirements into clear functional documentation - Certified Agile Coach or similar Agile framework expertise is a plus What You’ll Be Doing - Collaborate with clients and internal teams to capture, translate, and document integration requirements and business rules - Perform gap analysis on existing systems, define integration strategies, and recommend scalable solutions - Drive cross-functional alignment between business stakeholders, developers, QA, and compliance teams - Design and document integration workflows, including mapping user journeys, triggers, and automation rules - Define functional specifications for APIs, data capture layouts, workflow steps, and role-based access controls - Configure systems to support billing, claims, and premium audit processes in alignment with regulatory requirements - Lead the documentation and setup of new Programs, Lines of Business, Coverages, and related business entities - Analyze data requirements for insurance forms, map system data to output formats, and support rules configuration - Guide development and QA teams through user stories, sprint planning, and backlog grooming - Develop and execute test plans to validate data integrity and functional performance of integrated systems - Provide post-implementation support, triaging production issues and optimizing ongoing system performance - Contribute to the digital transformation of client ecosystems, identifying opportunities for workflow automation and operational efficiency Compensation for this role is $90K – $110K!

• Evaluate and process customer orders with a focus on accuracy, compliance, and downstream impact • Apply structured thinking to complex and non-standard deal scenarios, identifying risks and resolution paths • Partner with Sales, Finance, and RevOps to resolve order issues efficiently and prevent repeat errors • Analyze order data to identify patterns, root causes, and opportunities for process improvement • Document and operationalize improvements that increase consistency, scalability, and throughput